Hello Ana,
You must make sure these Win XP services are enabled and running:
Background Intelligent Transfer Service (BITS)
Cryptographic Services
Remote Procedure Call (RPC)
System Restore Service
Go to Start menu >Run > MSCONFIG <enter>
Click on the "Services" Tab & review these services. They should have a green "tick/check" mark on left; and status "Running" on the far right.
Logoff & restart your system after making any of these changes.
Then try Windows Update again. Post back.
--
Maurice N
MVP Windows - Shell / User
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"Ana Clara" wrote
> When going to the Windows Update page I get error message 0x8DDD0018.
> So I've enabled and started Automatic Update but when I was starting the
> Background Intelligent Transfer Service I get other error message 2147024846
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