OPTIONS GRAYED OUT someone help

Automatic updates are turned off. I get an alert from Norton 2006 saying that
1 item is affecting my status. It says that automatic updates are set to
notify. So I click "fix" but it just goes back to saying that 1 item is
affecting status. I did this over and over. So i went into windows security
center and it said that automatic updates are off . There is a button under
that that says "turn on automatic updates" but when I click it an alert comes
up that says "we're sorry, but security center was unable to change your
automatic updates settings." So i went in to the control panel and went to
automatic updates options, and all of the options are GRAYED OUT. I am on an
administrator account and am using windows xp home edition service pack 2.
SOMEONE HELP ME

Hi techdude,

Try d/loading and running the fix that is available here:
http://www.kellys-korner-xp.com/xp_tweaks.htm (line 179, right-hand
column --> Windows Update Greyed Out - Restore)



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"techdude" <> wrote in message
news:A8A4B18C-42F4-47AC-B971-...
> Automatic updates are turned off. I get an alert from Norton 2006 saying
> that
> 1 item is affecting my status. It says that automatic updates are set to
> notify. So I click "fix" but it just goes back to saying that 1 item is
> affecting status. I did this over and over. So i went into windows
> security
> center and it said that automatic updates are off . There is a button
> under
> that that says "turn on automatic updates" but when I click it an alert
> comes
> up that says "we're sorry, but security center was unable to change your
> automatic updates settings." So i went in to the control panel and went to
> automatic updates options, and all of the options are GRAYED OUT. I am on
> an
> administrator account and am using windows xp home edition service pack 2.
> SOMEONE HELP ME

In addition to Patti Macleod's suggestion:

1. Check the Service Manager for "Automatic Update" service
Click Start, select Run and type: Services.msc
Press Enter
Locate the - "Automatic Update"
Make sure the service is not disabled and started.

2. If the service is disabled and cannot be started:

Go to START, Select RUN
Type: regsvr32 wuaueng.dll
Press Ok

3. Additional information

Automatic Updates options are grayed out?:
http://windowsxp.mvps.org/aupolicy.htm


--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527


"techdude" <> wrote in message
news:A8A4B18C-42F4-47AC-B971-...
> Automatic updates are turned off. I get an alert from Norton 2006 saying that
> 1 item is affecting my status. It says that automatic updates are set to
> notify. So I click "fix" but it just goes back to saying that 1 item is
> affecting status. I did this over and over. So i went into windows security
> center and it said that automatic updates are off . There is a button under
> that that says "turn on automatic updates" but when I click it an alert comes
> up that says "we're sorry, but security center was unable to change your
> automatic updates settings." So i went in to the control panel and went to
> automatic updates options, and all of the options are GRAYED OUT. I am on an
> administrator account and am using windows xp home edition service pack 2.
> SOMEONE HELP ME

Oh thank you thank you thanks!!!!!!!!!!!!!

"TaurArian [MS-MVP]" wrote:

> In addition to Patti Macleod's suggestion:
>
> 1. Check the Service Manager for "Automatic Update" service
> Click Start, select Run and type: Services.msc
> Press Enter
> Locate the - "Automatic Update"
> Make sure the service is not disabled and started.
>
> 2. If the service is disabled and cannot be started:
>
> Go to START, Select RUN
> Type: regsvr32 wuaueng.dll
> Press Ok
>
> 3. Additional information
>
> Automatic Updates options are grayed out?:
> http://windowsxp.mvps.org/aupolicy.htm
>
>
> --
>
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>
>
> "techdude" <> wrote in message
> news:A8A4B18C-42F4-47AC-B971-...
> > Automatic updates are turned off. I get an alert from Norton 2006 saying that
> > 1 item is affecting my status. It says that automatic updates are set to
> > notify. So I click "fix" but it just goes back to saying that 1 item is
> > affecting status. I did this over and over. So i went into windows security
> > center and it said that automatic updates are off . There is a button under
> > that that says "turn on automatic updates" but when I click it an alert comes
> > up that says "we're sorry, but security center was unable to change your
> > automatic updates settings." So i went in to the control panel and went to
> > automatic updates options, and all of the options are GRAYED OUT. I am on an
> > administrator account and am using windows xp home edition service pack 2.
> > SOMEONE HELP ME
>
>
>