OT.....

Note, this is from 2003, but who wrote it ?
-----------------------------------------------------------------------


Subject: Windows Usability Systematic degradation flame

I am quite disappointed at how Windows Usability has been going backwards
and the program management groups don't drive usability issues.

Let me give you my experience from yesterday.

I decided to download (Moviemaker) and buy the Digital Plus pack ... so I
went to Microsoft.com. They have a download place so I went there.

The first 5 times I used the site it timed out while trying to bring up
the download page. Then after an 8 second delay I got it to come up.

This site is so slow it is unusable.

It wasn't in the top 5 so I expanded the other 45.

These 45 names are totally confusing. These names make stuff like: C:
\Documents and Settings\billg\My Documents\My Pictures seem clear.

They are not filtered by the system ... and so many of the things are
strange.

I tried scoping to Media stuff. Still no moviemaker. I typed in movie.
Nothing. I typed in movie maker. Nothing.

So I gave up and sent mail to Amir saying - where is this Moviemaker
download? Does it exist?

So they told me that using the download page to download something was
not something they anticipated.

They told me to go to the main page search button and type movie maker
(not moviemaker!).

I tried that. The site was pathetically slow but after 6 seconds of
waiting up it came.

I thought for sure now I would see a button to just go do the download.

In fact it is more like a puzzle that you get to solve. It told me to go
to Windows Update and do a bunch of incantations.

This struck me as completely odd. Why should I have to go somewhere else
and do a scan to download moviemaker?

So I went to Windows update. Windows Update decides I need to download a
bunch of controls. (Not) just once but multiple times where I get to see
weird dialog boxes.

Doesn't Windows update know some key to talk to Windows?

Then I did the scan. This took quite some time and I was told it was
critical for me to download 17megs of stuff.

This is after I was told we were doing delta patches to things but
instead just to get 6 things that are labeled in the SCARIEST possible
way I had to download 17meg.

So I did the download. That part was fast. Then it wanted to do an
install. This took 6 minutes and the machine was so slow I couldn't use
it for anything else during this time.

What the heck is going on during those 6 minutes? That is crazy. This is
after the download was finished.

Then it told me to reboot my machine. Why should I do that? I reboot
every night -- why should I reboot at that time?

So I did the reboot because it INSISTED on it. Of course that meant
completely getting rid of all my Outlook state.

So I got back up and running and went to Windows Update again. I forgot
why I was in Windows Update at all since all I wanted was to get
Moviemaker.

So I went back to Microsoft.com and looked at the instructions. I have to
click on a folder called WindowsXP. Why should I do that? Windows Update
knows I am on Windows XP.

What does it mean to have to click on that folder? So I get a bunch of
confusing stuff but sure enough one of them is Moviemaker.

So I do the download. The download is fast but the Install takes many
minutes. Amazing how slow this thing is.

At some point I get told I need to go get Windows Media Series 9 to
download.

So I decide I will go do that. This time I get dialogs saying things like
"Open" or "Save". No guidance in the instructions which to do. I have no
clue which to do.

The download is fast and the install takes 7 minutes for this thing.

So now I think I am going to have Moviemaker. I go to my add/remove
programs place to make sure it is there.

It is not there.

What is there? The following garbage is there. Microsoft Autoupdate
Exclusive test package, Microsoft Autoupdate Reboot test package,
Microsoft Autoupdate testpackage1. Microsoft AUtoupdate testpackage2,
Microsoft Autoupdate Test package3.

Someone decided to trash the one part of Windows that was usable? The
file system is no longer usable. The registry is not usable. This program
listing was one sane place but now it is all crapped up.

But that is just the start of the crap. Later I have listed things like
Windows XP Hotfix see Q329048 for more information. What is Q329048? Why
are these series of patches listed here? Some of the patches just things
like Q810655 instead of saying see Q329048 for more information.

What an absolute mess.

Moviemaker is just not there at all.

So I give up on Moviemaker and decide to download the Digital Plus
Package.

I get told I need to go enter a bunch of information about myself.

I enter it all in and because it decides I have mistyped something I have
to try again. Of course it has cleared out most of what I typed.

I try (typing) the right stuff in 5 times and it just keeps clearing
things out for me to type them in again.

So after more than an hour of craziness and making my programs list
garbage and being scared and seeing that Microsoft.com is a terrible
website I haven't run Moviemaker and I haven't got the plus package.

The lack of attention to usability represented by these experiences blows
my mind. I thought we had reached a low with Windows Network places or
the messages I get when I try to use 802.11. (don't you just love that
root certificate message?)

When I really get to use the stuff I am sure I will have more feedback.
----------------------------------------------------------------------
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..
..
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Source: http://blog.seattlepi.nwsource.com/m...ves/141821.asp

"DanS" <> escreveu na mensagem
news:Xns9AC9C4D706D52thisnthatadelphianet@85.214.9 0.236...
> Note, this is from 2003, but who wrote it ?

William Henry Gates III, aka Bill Gates

Actually, this is a positive example for all managers and executives.

A smart executive will always have hands-on experience as an end-user or
customer instead of solely relying on the technical reports. How many
misinformation have we seen in this newsgroup even provided by so-called
professionals, just for example?

The underlying mindset is to think from the one who is going to use and buy
the product, not just from the one who designs and sells the products.



"DanS" <> wrote in message
news:Xns9AC9C4D706D52thisnthatadelphianet@85.214.9 0.236...
> Note, this is from 2003, but who wrote it ?
> -----------------------------------------------------------------------
>
>
> Subject: Windows Usability Systematic degradation flame
>
> I am quite disappointed at how Windows Usability has been going backwards
> and the program management groups don't drive usability issues.
>
> Let me give you my experience from yesterday.
>
> I decided to download (Moviemaker) and buy the Digital Plus pack ... so I
> went to Microsoft.com. They have a download place so I went there.
>
> The first 5 times I used the site it timed out while trying to bring up
> the download page. Then after an 8 second delay I got it to come up.
>
> This site is so slow it is unusable.
>
> It wasn't in the top 5 so I expanded the other 45.
>
> These 45 names are totally confusing. These names make stuff like: C:
> \Documents and Settings\billg\My Documents\My Pictures seem clear.
>
> They are not filtered by the system ... and so many of the things are
> strange.
>
> I tried scoping to Media stuff. Still no moviemaker. I typed in movie.
> Nothing. I typed in movie maker. Nothing.
>
> So I gave up and sent mail to Amir saying - where is this Moviemaker
> download? Does it exist?
>
> So they told me that using the download page to download something was
> not something they anticipated.
>
> They told me to go to the main page search button and type movie maker
> (not moviemaker!).
>
> I tried that. The site was pathetically slow but after 6 seconds of
> waiting up it came.
>
> I thought for sure now I would see a button to just go do the download.
>
> In fact it is more like a puzzle that you get to solve. It told me to go
> to Windows Update and do a bunch of incantations.
>
> This struck me as completely odd. Why should I have to go somewhere else
> and do a scan to download moviemaker?
>
> So I went to Windows update. Windows Update decides I need to download a
> bunch of controls. (Not) just once but multiple times where I get to see
> weird dialog boxes.
>
> Doesn't Windows update know some key to talk to Windows?
>
> Then I did the scan. This took quite some time and I was told it was
> critical for me to download 17megs of stuff.
>
> This is after I was told we were doing delta patches to things but
> instead just to get 6 things that are labeled in the SCARIEST possible
> way I had to download 17meg.
>
> So I did the download. That part was fast. Then it wanted to do an
> install. This took 6 minutes and the machine was so slow I couldn't use
> it for anything else during this time.
>
> What the heck is going on during those 6 minutes? That is crazy. This is
> after the download was finished.
>
> Then it told me to reboot my machine. Why should I do that? I reboot
> every night -- why should I reboot at that time?
>
> So I did the reboot because it INSISTED on it. Of course that meant
> completely getting rid of all my Outlook state.
>
> So I got back up and running and went to Windows Update again. I forgot
> why I was in Windows Update at all since all I wanted was to get
> Moviemaker.
>
> So I went back to Microsoft.com and looked at the instructions. I have to
> click on a folder called WindowsXP. Why should I do that? Windows Update
> knows I am on Windows XP.
>
> What does it mean to have to click on that folder? So I get a bunch of
> confusing stuff but sure enough one of them is Moviemaker.
>
> So I do the download. The download is fast but the Install takes many
> minutes. Amazing how slow this thing is.
>
> At some point I get told I need to go get Windows Media Series 9 to
> download.
>
> So I decide I will go do that. This time I get dialogs saying things like
> "Open" or "Save". No guidance in the instructions which to do. I have no
> clue which to do.
>
> The download is fast and the install takes 7 minutes for this thing.
>
> So now I think I am going to have Moviemaker. I go to my add/remove
> programs place to make sure it is there.
>
> It is not there.
>
> What is there? The following garbage is there. Microsoft Autoupdate
> Exclusive test package, Microsoft Autoupdate Reboot test package,
> Microsoft Autoupdate testpackage1. Microsoft AUtoupdate testpackage2,
> Microsoft Autoupdate Test package3.
>
> Someone decided to trash the one part of Windows that was usable? The
> file system is no longer usable. The registry is not usable. This program
> listing was one sane place but now it is all crapped up.
>
> But that is just the start of the crap. Later I have listed things like
> Windows XP Hotfix see Q329048 for more information. What is Q329048? Why
> are these series of patches listed here? Some of the patches just things
> like Q810655 instead of saying see Q329048 for more information.
>
> What an absolute mess.
>
> Moviemaker is just not there at all.
>
> So I give up on Moviemaker and decide to download the Digital Plus
> Package.
>
> I get told I need to go enter a bunch of information about myself.
>
> I enter it all in and because it decides I have mistyped something I have
> to try again. Of course it has cleared out most of what I typed.
>
> I try (typing) the right stuff in 5 times and it just keeps clearing
> things out for me to type them in again.
>
> So after more than an hour of craziness and making my programs list
> garbage and being scared and seeing that Microsoft.com is a terrible
> website I haven't run Moviemaker and I haven't got the plus package.
>
> The lack of attention to usability represented by these experiences blows
> my mind. I thought we had reached a low with Windows Network places or
> the messages I get when I try to use 802.11. (don't you just love that
> root certificate message?)
>
> When I really get to use the stuff I am sure I will have more feedback.
> ----------------------------------------------------------------------
> .
> .
> .
> .
> .
>
> Source: http://blog.seattlepi.nwsource.com/m...ves/141821.asp

"xfile" <> wrote in
news:Or1stz#:

> Actually, this is a positive example for all managers and executives.
>
> A smart executive will always have hands-on experience as an end-user
> or customer instead of solely relying on the technical reports. How
> many misinformation have we seen in this newsgroup even provided by
> so-called professionals, just for example?

That is why I believe that people that work their way up from the lower
rungs of the ladder into mid/upper management are 'better' because they
understand the entire process from start to end, and know what it takes to
'get the job done'.

> The underlying mindset is to think from the one who is going to use
> and buy the product, not just from the one who designs and sells the
> products.

As it should be.

"DanS" <> wrote in message
news:Xns9ACA4875D77ADthisnthatadelphianet@85.214.9 0.236...
> "xfile" <> wrote in
> news:Or1stz#:
>
>> Actually, this is a positive example for all managers and executives.
>>
>> A smart executive will always have hands-on experience as an end-user
>> or customer instead of solely relying on the technical reports. How
>> many misinformation have we seen in this newsgroup even provided by
>> so-called professionals, just for example?
>
> That is why I believe that people that work their way up from the lower
> rungs of the ladder into mid/upper management are 'better' because they
> understand the entire process from start to end, and know what it takes to
> 'get the job done'.

So is that how you did it at Jack-In-The-Box?

1) Janitor - 2 Years. Studied real hard during that time. Was tough taking
the test to Sr. Janitor.

2) Food Unloader - 2 1/2 Years. Unloaded food from the trucks as they came
to the restaurant. Studied real hard for a promotion.

3) French Fry Operator - 3 Years. Worked the fryer. Sometimes got to peel
the potatoes. Didn't know that French Fries started out as potatoes. Who
knew?

4) Assistant Counter Help - Worked real hard to wrap the food and pick up
trash that customers left. Pushed in chairs and windexed the windows. 1 1/2
Years.

Just think. In a couple of years, you can graduate to running the counter.
They might even let you make change for the customer. Keep up the good
work. We need people just like you!

>
>> The underlying mindset is to think from the one who is going to use
>> and buy the product, not just from the one who designs and sells the
>> products.
>
> As it should be.
>
>
>

On Fri, 27 Jun 2008 15:29:33 -0700, "Spanky de Monkey, ESQ"
<> wrote:

>
>"DanS" <> wrote in message
>news:Xns9ACA4875D77ADthisnthatadelphianet@85.214. 90.236...
>> "xfile" <> wrote in
>> news:Or1stz#:
>>
>>> Actually, this is a positive example for all managers and executives.
>>>
>>> A smart executive will always have hands-on experience as an end-user
>>> or customer instead of solely relying on the technical reports. How
>>> many misinformation have we seen in this newsgroup even provided by
>>> so-called professionals, just for example?
>>
>> That is why I believe that people that work their way up from the lower
>> rungs of the ladder into mid/upper management are 'better' because they
>> understand the entire process from start to end, and know what it takes to
>> 'get the job done'.
>
>So is that how you did it at Jack-In-The-Box?
>
>1) Janitor - 2 Years. Studied real hard during that time. Was tough taking
>the test to Sr. Janitor.
>
>2) Food Unloader - 2 1/2 Years. Unloaded food from the trucks as they came
>to the restaurant. Studied real hard for a promotion.
>
>3) French Fry Operator - 3 Years. Worked the fryer. Sometimes got to peel
>the potatoes. Didn't know that French Fries started out as potatoes. Who
>knew?
>
>4) Assistant Counter Help - Worked real hard to wrap the food and pick up
>trash that customers left. Pushed in chairs and windexed the windows. 1 1/2
>Years.
>
>Just think. In a couple of years, you can graduate to running the counter.
>They might even let you make change for the customer. Keep up the good
>work. We need people just like you!

Just think... your were born a asshole and will die as a asshole.

Ringmaster wrote:

----------------------------------------

Just think...you were born an ****wit asshole idiot moron loser drunken
pig who later became a failed accountant.
Happily, you'll die the very same way!...LOL!

"Frank" <> wrote in message news:g43uri$rqa$...
> Ringmaster wrote:
>
> ----------------------------------------
>
> Just think...you were born an ****wit asshole idiot moron loser drunken
> pig who later became a failed accountant.
> Happily, you'll die the very same way!...LOL!

Yea, but the only redeming thing that will go along with that ****tard dying
is he will die with his Sheep! And maybe a soiled ledger that he can sit
on!!!!!!!!

"Ringmaster" <> wrote in message
news:...
> On Fri, 27 Jun 2008 15:29:33 -0700, "Spanky de Monkey, ESQ"
> <> wrote:
>
>>
>>"DanS" <> wrote in message
>>news:Xns9ACA4875D77ADthisnthatadelphianet@85.214 .90.236...
>>> "xfile" <> wrote in
>>> news:Or1stz#:
>>>
>>>> Actually, this is a positive example for all managers and executives.
>>>>
>>>> A smart executive will always have hands-on experience as an end-user
>>>> or customer instead of solely relying on the technical reports. How
>>>> many misinformation have we seen in this newsgroup even provided by
>>>> so-called professionals, just for example?
>>>
>>> That is why I believe that people that work their way up from the lower
>>> rungs of the ladder into mid/upper management are 'better' because they
>>> understand the entire process from start to end, and know what it takes
>>> to
>>> 'get the job done'.
>>
>>So is that how you did it at Jack-In-The-Box?
>>
>>1) Janitor - 2 Years. Studied real hard during that time. Was tough
>>taking
>>the test to Sr. Janitor.
>>
>>2) Food Unloader - 2 1/2 Years. Unloaded food from the trucks as they
>>came
>>to the restaurant. Studied real hard for a promotion.
>>
>>3) French Fry Operator - 3 Years. Worked the fryer. Sometimes got to
>>peel
>>the potatoes. Didn't know that French Fries started out as potatoes. Who
>>knew?
>>
>>4) Assistant Counter Help - Worked real hard to wrap the food and pick up
>>trash that customers left. Pushed in chairs and windexed the windows. 1
>>1/2
>>Years.
>>
>>Just think. In a couple of years, you can graduate to running the
>>counter.
>>They might even let you make change for the customer. Keep up the good
>>work. We need people just like you!
>
> Just think... your were born a asshole and will die as a asshole.
>

Just think - Adam was born a Sheep ****er and will die a Sheep ****er.

"Spanky de Monkey, ESQ" <> wrote in
news:jRd9k.10048$:

>
> "DanS" <> wrote in message
> news:Xns9ACA4875D77ADthisnthatadelphianet@85.214.9 0.236...
>> "xfile" <> wrote in
>> news:Or1stz#:
>>
>>> Actually, this is a positive example for all managers and
>>> executives.
>>>
>>> A smart executive will always have hands-on experience as an
>>> end-user or customer instead of solely relying on the technical
>>> reports. How many misinformation have we seen in this newsgroup
>>> even provided by so-called professionals, just for example?
>>
>> That is why I believe that people that work their way up from the
>> lower rungs of the ladder into mid/upper management are 'better'
>> because they understand the entire process from start to end, and
>> know what it takes to 'get the job done'.
>
> So is that how you did it at Jack-In-The-Box?
>
> 1) Janitor - 2 Years. Studied real hard during that time. Was tough
> taking the test to Sr. Janitor.
>
> 2) Food Unloader - 2 1/2 Years. Unloaded food from the trucks as
> they came to the restaurant. Studied real hard for a promotion.
>
> 3) French Fry Operator - 3 Years. Worked the fryer. Sometimes got
> to peel the potatoes. Didn't know that French Fries started out as
> potatoes. Who knew?
>
> 4) Assistant Counter Help - Worked real hard to wrap the food and
> pick up trash that customers left. Pushed in chairs and windexed the
> windows. 1 1/2 Years.
>
> Just think. In a couple of years, you can graduate to running the
> counter. They might even let you make change for the customer. Keep
> up the good work. We need people just like you!


You know nothing about me you sick, pathetic, no-life, inbred, Frank
wanna-be.