Outlook 2003 Closes after opening

The Setup if the following:
Windows XP SP2
Outlook 2003 SP2
Connecting to SBS 2003 SP1 / Exchange 2003 SP1
Mail is stored in Exchange not PST
Profile only contains Microsoft exchange

Ok when opening Outlook it pops up I see the folder list then Outlook
closes. Oddly there is an outlook systray icon next to the clock that goes
away when the mouse goes over it.

So far I have tried the following, with zero success:

1) Run Office update from microsoft.com/office
2) Delete and recreate the outlook profile
3) Uninstall and reinstall Outlook 2003 w/ all patches
4) Launch Outlook in /safe mode
5) Delete .ost files
6) Run Filemon to see if there were any file access denies. There were none
7) Launch Outlook with /cleanprofile switch
8) Launch Outlook with /nopollmail
9) Launch Outlook with /noextensions
10) Launch Outlook with /safe:3 & /safe:4
11) Opened Outlook on another computer as the same user w/ same worksation
permissions w/o any issues
12) Opened Outlook on Problem Workstation as administrator to administrator
mailbox, problem reproduced.

I am not sure if applies but... The filemon also shows Outlook.exe queries
multiple versions of IDAPI32.DLL. One of these is in the ADP payroll
software directory, which also was installed before the error occurred. I
know the easy "fix" is to uninstall the new ADP software. This is not an
option. I have 5 other identical PCs managed by SBS and WSUS and they do not
have an issue.

Are there any clues what could be going on? Is there any outlook debugging
modes that can cause a error log output so maybe I can see what is going on?




--
Thank You,

Keith Templin

Suggest you try posting this in;

microsoft.public.outlook

and go from there.

--
/kj
"Keith Templin" <> wrote in message
news:2808F787-02E0-406C-84B1-...
> The Setup if the following:
> Windows XP SP2
> Outlook 2003 SP2
> Connecting to SBS 2003 SP1 / Exchange 2003 SP1
> Mail is stored in Exchange not PST
> Profile only contains Microsoft exchange
>
> Ok when opening Outlook it pops up I see the folder list then Outlook
> closes. Oddly there is an outlook systray icon next to the clock that
> goes
> away when the mouse goes over it.
>
> So far I have tried the following, with zero success:
>
> 1) Run Office update from microsoft.com/office
> 2) Delete and recreate the outlook profile
> 3) Uninstall and reinstall Outlook 2003 w/ all patches
> 4) Launch Outlook in /safe mode
> 5) Delete .ost files
> 6) Run Filemon to see if there were any file access denies. There were
> none
> 7) Launch Outlook with /cleanprofile switch
> 8) Launch Outlook with /nopollmail
> 9) Launch Outlook with /noextensions
> 10) Launch Outlook with /safe:3 & /safe:4
> 11) Opened Outlook on another computer as the same user w/ same worksation
> permissions w/o any issues
> 12) Opened Outlook on Problem Workstation as administrator to
> administrator
> mailbox, problem reproduced.
>
> I am not sure if applies but... The filemon also shows Outlook.exe queries
> multiple versions of IDAPI32.DLL. One of these is in the ADP payroll
> software directory, which also was installed before the error occurred. I
> know the easy "fix" is to uninstall the new ADP software. This is not an
> option. I have 5 other identical PCs managed by SBS and WSUS and they do
> not
> have an issue.
>
> Are there any clues what could be going on? Is there any outlook
> debugging
> modes that can cause a error log output so maybe I can see what is going
> on?
>
>
>
>
> --
> Thank You,
>
> Keith Templin
>

Well I have learned something already. The web based newsgroups from
support.microsoft.com does not have microsoft.public.outlook. It does
microsoft.public.outlook.general.

I had posted there via the web interface last week with zero response. I
came to the SBS forum since that is where Outlook came from and has a better
support community.

Anyways I have reposted in microsoft.public.outlook using Outlook Express,
but would aperciate if any response in any forum.


--
Thank You,

Keith Templin



"kj" wrote:

> Suggest you try posting this in;
>
> microsoft.public.outlook
>
> and go from there.
>
> --
> /kj
> "Keith Templin" <> wrote in message
> news:2808F787-02E0-406C-84B1-...
> > The Setup if the following:
> > Windows XP SP2
> > Outlook 2003 SP2
> > Connecting to SBS 2003 SP1 / Exchange 2003 SP1
> > Mail is stored in Exchange not PST
> > Profile only contains Microsoft exchange
> >
> > Ok when opening Outlook it pops up I see the folder list then Outlook
> > closes. Oddly there is an outlook systray icon next to the clock that
> > goes
> > away when the mouse goes over it.
> >
> > So far I have tried the following, with zero success:
> >
> > 1) Run Office update from microsoft.com/office
> > 2) Delete and recreate the outlook profile
> > 3) Uninstall and reinstall Outlook 2003 w/ all patches
> > 4) Launch Outlook in /safe mode
> > 5) Delete .ost files
> > 6) Run Filemon to see if there were any file access denies. There were
> > none
> > 7) Launch Outlook with /cleanprofile switch
> > 8) Launch Outlook with /nopollmail
> > 9) Launch Outlook with /noextensions
> > 10) Launch Outlook with /safe:3 & /safe:4
> > 11) Opened Outlook on another computer as the same user w/ same worksation
> > permissions w/o any issues
> > 12) Opened Outlook on Problem Workstation as administrator to
> > administrator
> > mailbox, problem reproduced.
> >
> > I am not sure if applies but... The filemon also shows Outlook.exe queries
> > multiple versions of IDAPI32.DLL. One of these is in the ADP payroll
> > software directory, which also was installed before the error occurred. I
> > know the easy "fix" is to uninstall the new ADP software. This is not an
> > option. I have 5 other identical PCs managed by SBS and WSUS and they do
> > not
> > have an issue.
> >
> > Are there any clues what could be going on? Is there any outlook
> > debugging
> > modes that can cause a error log output so maybe I can see what is going
> > on?
> >
> >
> >
> >
> > --
> > Thank You,
> >
> > Keith Templin
> >
>
>
>