Outlook Express 6 update

I've updated all critical updates, but keep getting the following update
message:

Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)

Has anyone else had this problem?

Yeah - I'm having the same problem with the same update (running Win2000).
It's installed itself about 6 times now.


"Bob" wrote:

> I've updated all critical updates, but keep getting the following update
> message:
>
> Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
>
> Has anyone else had this problem?

Yes, I have the same problem now about a week and it is alson on my laptop
computer as well. It has installed itself so many times I have lost count.
I think it is time to call or contact Microsoft, don't you?

Maxine


"Bob" wrote:

> I've updated all critical updates, but keep getting the following update
> message:
>
> Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
> Download size: 0 KB , 0 minutes (Downloaded; ready to install)
>
> Has anyone else had this problem?

JimK wrote:

> Yeah - I'm having the same problem with the same update (running Win2000).
> It's installed itself about 6 times now.
Hi,

Do you have any of the two following updates already installed:

KB823353
KB897715


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Maxine wrote:

> Yes, I have the same problem now about a week and it is alson on my laptop
> computer as well. It has installed itself so many times I have lost count.
> I think it is time to call or contact Microsoft, don't you?
>
Hi,

Is it update KB837009 that re-install itself all the time for you?



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Thank you for your reply. No it is KB823353. I am sorry I did not specify
the correct one. I have used the PA Bear solution. I have to go now but I
will try again tommorrow and see if it work. If not I will let you know.

Again, thanks
Maxine



"Torgeir Bakken (MVP)" wrote:

> Maxine wrote:
>
> > Yes, I have the same problem now about a week and it is alson on my laptop
> > computer as well. It has installed itself so many times I have lost count.
> > I think it is time to call or contact Microsoft, don't you?
> >
> Hi,
>
> Is it update KB837009 that re-install itself all the time for you?
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

Maxine wrote:

> Thank you for your reply. No it is KB823353. I am sorry I did not specify
> the correct one. I have used the PA Bear solution. I have to go now but I
> will try again tommorrow and see if it work. If not I will let you know.
>
> Again, thanks
> Maxine
Hi,

If you have the security update KB897715 (MS05-030) installed,
it could be caused by that.

Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
KB823353 (MS04-018) installs successfully. Then install KB897715 again.


More info/workarounds here as well:

http://support.microsoft.com/kb/555398




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

I tried Torgeir's solution and it appears to have worked.
Thanks

"Torgeir Bakken (MVP)" wrote:

> Maxine wrote:
>
> > Thank you for your reply. No it is KB823353. I am sorry I did not specify
> > the correct one. I have used the PA Bear solution. I have to go now but I
> > will try again tommorrow and see if it work. If not I will let you know.
> >
> > Again, thanks
> > Maxine
> Hi,
>
> If you have the security update KB897715 (MS05-030) installed,
> it could be caused by that.
>
> Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
> KB823353 (MS04-018) installs successfully. Then install KB897715 again.
>
>
> More info/workarounds here as well:
>
> http://support.microsoft.com/kb/555398
>
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

"Torgeir Bakken (MVP)" wrote:

> Maxine wrote:
>
> > Thank you for your reply. No it is KB823353. I am sorry I did not specify
> > the correct one. I have used the PA Bear solution. I have to go now but I
> > will try again tommorrow and see if it work. If not I will let you know.
> >
> > Again, thanks
> > Maxine
> Hi,
>
> If you have the security update KB897715 (MS05-030) installed,
> it could be caused by that.
>
> Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
> KB823353 (MS04-018) installs successfully. Then install KB897715 again.
>
>
> More info/workarounds here as well:
>
> http://support.microsoft.com/kb/555398
>
>
>
>

Interesting comments. I found that KB823353 won't install until KB897715 is
installed. That's what this box that keeps popping up tells me. According to
Add/Remove programs, KB897715 is installed. But Windows Update keeps telling
me that KB897715 needs to be installed. So I tried removing it, download from
the catalog, installed it. Still have the problem. The link you quoted above
tells us that KB823353 should be installed instead of KB897715. I guess that
explains why the d/l for the OE update is an IE update? The file that I
downloaded from the OE update page is IE6.0sp1-KB823353-x86-ENU.exe.
Something is really screwed up here.

"johnny" <> schrieb:

>> Temporarily uninstall KB897715 (from Add/Remove Programs), and see if
>> KB823353 (MS04-018) installs successfully. Then install KB897715 again.
>>
>>
>> More info/workarounds here as well:
>>
>> http://support.microsoft.com/kb/555398
>
> Interesting comments. I found that KB823353 won't install until KB897715 is
> installed.

Nope, the installation order is essential. KB822353 *before* KB897715.

> The link you quoted above
> tells us that KB823353 should be installed instead of KB897715.

Nope, the link describes the correct installation order, nothing more
or less.

Bye,
Freudi
--
Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
http://www.microsoft.com/germany/sicherheit/
Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
Letzte Aktualisierung: IE - 18.08.05 / OE - 17.06.05 / WinXP - 18.08.05