Outlook Express update KB911567 error messages

After installing Outlook Express displayed "Unable To Open This Email" for
every email and "An error occurred while attempting to open the Address Book
file".

This message was also displayed when trying to open the following file in
explorer:
%USERPROFILE%\Application Data\Microsoft\Address Book\%USERNAME%.wab

I googled for this message and found this article:
http://support.microsoft.com/?kbid=223797&sd=RMVP
%USERNAME%.wab was not read only.

I don't know if OE still knows that the Address Book was migrated from OE5.
OE6 probably upgraded it when I moved to XP. Uninstalling this Windows Update
fixed the problem. So shabby.

On Tue, 11 Apr 2006 15:13:02 -0700, mandy
<> wrote:

>After installing Outlook Express displayed "Unable To Open This Email" for
>every email and "An error occurred while attempting to open the Address Book
>file".
>
>This message was also displayed when trying to open the following file in
>explorer:
>%USERPROFILE%\Application Data\Microsoft\Address Book\%USERNAME%.wab
>
>I googled for this message and found this article:
>http://support.microsoft.com/?kbid=223797&sd=RMVP
>%USERNAME%.wab was not read only.
>
>I don't know if OE still knows that the Address Book was migrated from OE5.
>OE6 probably upgraded it when I moved to XP. Uninstalling this Windows Update
>fixed the problem. So shabby.

Shabby? - hmm thats pretty mild.

Thats why I don't use OE its highly prone to disaster, the backup /
transfer system is a joke and the insecure unencrypted address book
features in every e mail virus out there as prime spreader of malware.

Try Courier Mail, or Thunderbird.

Jonah

Is MS Office and Outlook also installed? Did you also install an update for
MS Outlook?
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

mandy wrote:
> After installing Outlook Express displayed "Unable To Open This Email" for
> every email and "An error occurred while attempting to open the Address
> Book file".
>
> This message was also displayed when trying to open the following file in
> explorer:
> %USERPROFILE%\Application Data\Microsoft\Address Book\%USERNAME%.wab
>
> I googled for this message and found this article:
> http://support.microsoft.com/?kbid=223797&sd=RMVP
> %USERNAME%.wab was not read only.
>
> I don't know if OE still knows that the Address Book was migrated from
> OE5. OE6 probably upgraded it when I moved to XP. Uninstalling this
> Windows Update fixed the problem. So shabby.

I'm not touching this patch with a ten foot pole. Already reports at
dslreports in the MS update thread of the very problem you are reporting.
Cannot open any mail in OE after installing this patch. You have to
uninstall it. Well, I won't bother installing it in the first place. I
always wait and read reports of problems before I install and I install only
one patch at time and see how things go before I install next patch. This is
one to avoid.

"mandy" <> wrote in message
news:C51528D3-E547-4787-9FB8-...
> After installing Outlook Express displayed "Unable To Open This Email" for
> every email and "An error occurred while attempting to open the Address
> Book
> file".
>
> This message was also displayed when trying to open the following file in
> explorer:
> %USERPROFILE%\Application Data\Microsoft\Address Book\%USERNAME%.wab
>
> I googled for this message and found this article:
> http://support.microsoft.com/?kbid=223797&sd=RMVP
> %USERNAME%.wab was not read only.
>
> I don't know if OE still knows that the Address Book was migrated from
> OE5.
> OE6 probably upgraded it when I moved to XP. Uninstalling this Windows
> Update
> fixed the problem. So shabby.

"mandy" <> schrieb:

> After installing Outlook Express displayed "Unable To Open This Email" for
> every email and "An error occurred while attempting to open the Address Book
> file".
[...]
> I don't know if OE still knows that the Address Book was migrated from OE5.
> OE6 probably upgraded it when I moved to XP.

Windows XP with SP2 installed?

Could you please list the file versions of the following files on your machine:
wab32.dll, wabimp.dll, inetcomm.dll and msoe.dll

TIA,
Freudi

"Melelina" <> schrieb:

> I'm not touching this patch with a ten foot pole. Already reports at
> dslreports in the MS update thread of the very problem you are reporting.

Could you please provide an URL to that thread? Thanks!

> Cannot open any mail in OE after installing this patch. You have to
> uninstall it.

I can't confirm that anyway. Looking at the headers of your posting,
you're on Windows XP SP2 and have KB887797 installed, right?

What you may want to try:
Uninstall KB887797 via Software in the Control Panel prior to install
KB911567. Or leave KB887797 installed and install KB900930 prior to
KB911567. Link to KB900930:
http://www.microsoft.com/downloads/d...DisplayLang=en

One more note: Make sure, that you have OE shut down before installing
any update. Make also sure, that you shutdown *any* program running in
the background while installing an update.

Bye,
Freudi

"Ottmar Freudenberger" <> schrieb:
> "Melelina" <> schrieb:
>
>> I'm not touching this patch with a ten foot pole. Already reports at
>> dslreports in the MS update thread of the very problem you are reporting.
>
> Could you please provide an URL to that thread? Thanks!

You didn't ment http://www.dslreports.com/forum/rema...=9999~start=20
did you? There's only *one* report concerning KB911567, so that's anything
but representative, IOW that's *not* indicating a general problem with the
patch at all.

Bye,
Freudi

Microsoft Office XP is installed with Office SP3. The Office version of
Outlook is not installed.

After uninstalling KB911567 the versions of those dlls are:
wab32.dll 6.0.2900.2527
wabimp.dll 6.0.2900.2527
inetcomm.dll 6.0.2900.2527
msoe.dll 6.0.2900.2527

I use Outlook 2000 at work and dislike the fact that it has one giant .psd
file containg all my emails. It makes backups very hard and email text
extraction impossible if it goes wrong.

I wish Microsoft would make a clean, simple and small email reader.


Mandy

"Ottmar Freudenberger" wrote:

> "mandy" <> schrieb:
>
> > After installing Outlook Express displayed "Unable To Open This Email" for
> > every email and "An error occurred while attempting to open the Address Book
> > file".
> [...]
> > I don't know if OE still knows that the Address Book was migrated from OE5.
> > OE6 probably upgraded it when I moved to XP.
>
> Windows XP with SP2 installed?
>
> Could you please list the file versions of the following files on your machine:
> wab32.dll, wabimp.dll, inetcomm.dll and msoe.dll
>
> TIA,
> Freudi
>

"mandy" <> schrieb:

> After uninstalling KB911567 the versions of those dlls are:
> wab32.dll 6.0.2900.2527
> wabimp.dll 6.0.2900.2527
> inetcomm.dll 6.0.2900.2527
> msoe.dll 6.0.2900.2527

What you may want to try:
Uninstall KB887797 via Software in the Control Panel prior to install
KB911567. Or leave KB887797 installed and install KB900930 prior to
KB911567. Link to KB900930:
http://www.microsoft.com/downloads/d...DisplayLang=en

One more note: Make sure, that you have OE shut down before installing
any update. Make also sure, that you shutdown *any* program running in
the background while installing an update.

Bye,
Freudi
--
Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
http://www.microsoft.com/germany/sicherheit/
Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
Letzte Aktualisierung: IE - 11.04.06 / OE - 11.04.06 / WinXP - 11.04.06

Mandy, please see my first reply in this thread and confirm that what I've
outlined does /not/ apply to your machine.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

mandy wrote:
> Microsoft Office XP is installed with Office SP3. The Office version of
> Outlook is not installed.
>
> After uninstalling KB911567 the versions of those dlls are:
> wab32.dll 6.0.2900.2527
> wabimp.dll 6.0.2900.2527
> inetcomm.dll 6.0.2900.2527
> msoe.dll 6.0.2900.2527
>
> I use Outlook 2000 at work and dislike the fact that it has one giant .psd
> file containg all my emails. It makes backups very hard and email text
> extraction impossible if it goes wrong.
>
> I wish Microsoft would make a clean, simple and small email reader.
>
>
> Mandy
>
> "Ottmar Freudenberger" wrote:
>
> > "mandy" <> schrieb:
> >
> > > After installing Outlook Express displayed "Unable To Open This
> > > Email" for every email and "An error occurred while attempting to
> > > open the Address Book file".
> > [...]
> > > I don't know if OE still knows that the Address Book was migrated
> > > from OE5. OE6 probably upgraded it when I moved to XP.
> >
> > Windows XP with SP2 installed?
> >
> > Could you please list the file versions of the following files on your
> > machine: wab32.dll, wabimp.dll, inetcomm.dll and msoe.dll
> >
> > TIA,
> > Freudi