On Wed, 30 Jul 2008 09:11:00 -0700, johnthebaptist
<> wrote:
> Thank you, Ken Blake.
You're welcome. Glad to help.
> On your point #1. I made this important discovery while talking to a second
> ISP tech.
Good, glad that's straightened out.
> On your point #2. The email part of my difficulty connecting with my Web
> site comes from the fact that the host tells me I can have email accounts on
> my Web site. We even set up mine. I don't know if it worked or not because
> I can't log on to my c/panel at the host, http://www.inmotionhosting.com/.
>
> It's a user name/password problem. I entered what I thought the tech and I
> agreed on:
OK, so you want to access a web-based E-mail service. Just to make
sure that it's clear, please confirm that you do now understand that
Outlook, Outlook Express, Windows Mail, or any other E-mail client
isn't involved here at all. You do this with your web browser
(internet explorer or whatever browser is your choice).
> user name: my email address at the site
>
> password: a six-character item
>
> but the entry didn't work.
Sorry, I can't help with that, and I don't think anyone else here can
either. This is between you and the company providing the E-mail
access, and you'll need to square this away with them. Almost
certainly what you "thought the tech and [you] agreed on" is not what
the tech though, and something is different.
The only suggestion that I can make (and it's nothing more than a
guess) is that the password set up by the tech and the password you
are entering have one or more differences in case within them.
> My exact aim:
>
> 1. To access my c/panel at the site;
>
> 2. To test my email at the site.
>
> "Ken Blake, MVP" wrote:
>
> > On Mon, 28 Jul 2008 17:32:00 -0700, johnthebaptist
> > <> wrote:
> >
> > > Running Office Standard 2007 on Vista Home Basic. My default email client is
> > > Outlook. I'm not using Exchange.
> > >
> > > I can't logon to the control panel of the Web site I'm trying to set up,
> > > even though I'm a subscriber to the host. I can't get my user name and
> > > password together. The host tech says this failure calls for adjusting my
> > > ISP's outgoing mail server.
> > >
> > > My ISP tech advises that I connect to my host through Outlook Express. But
> > > the OE download links I've tried don't work.
> > >
> > > So is there any way I can use Outlook for everything except connecting with
> > > my Web site and use OE only for that?
> >
> >
> > Either you've misunderstood what your ISP tech said, or he doesn't
> > know what he's talking about. Note the following:
> >
> > 1. There is no Outlook Express in Vista. The equivalent program is now
> > called "Windows Mail." You are not using, and can not use, Outlook
> > Express for anything under Vista.
> >
> > 2. Neither Outlook Express nor Windows Mail are used to connect to any
> > web site, nor can they do so. You connect to a web site with a Web
> > Browser; Internet Explorer is the default browser that come with
> > Windows, but you can use any browser you choose.
> >
> > You say "I can't logon to the control panel of the Web site I'm trying
> > to set up, even though I'm a subscriber to the host. I can't get my
> > user name and password together. The host tech says this failure
> > calls for adjusting my ISP's outgoing mail server." I'm lost in these
> > sentences, and really understand what your problem is. Can you clarify
> > exactly what you are trying to do, please? Include the URL of the web
> > site you're trying to use.
> >
> >
> >
> > --
> > Ken Blake, Microsoft MVP - Windows Desktop Experience
> > Please Reply to the Newsgroup
> >
--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup