the page failed to load error

Using Vista Home Premium 32 bit with SP2 all updated. Running avast anti
virus, comodo firefirewall, Spybot, ad-Aware, Super anti spyware all up to
date.
Everytime I open the control panel and click on Windows Update I get a blank
page with the message: the page failed to load. I installed an update
yesterday 10/7 so I know it was working then. The only software I installed
was a scrapbooking program, but I unintsalled it already. I have done a virus
and spyware scan and eyerything comes back clean. This problem only started
today. Would appreciate a
any help concerning this.

Thanks,
hammymom

I am using IE 7.0.6002.18005. Have tried IE 8, but it is too slow. I think I
need some sort of update for the update page to work properly. This has
happened before but I do not remember what the solution was.

hammymon

"Ǝиçεl" wrote:

> Out of curiosity, Which version of IE?
>
> "hammymom" wrote:
>
> > Using Vista Home Premium 32 bit with SP2 all updated. Running avast anti
> > virus, comodo firefirewall, Spybot, ad-Aware, Super anti spyware all up to
> > date.
> > Everytime I open the control panel and click on Windows Update I get a blank
> > page with the message: the page failed to load. I installed an update
> > yesterday 10/7 so I know it was working then. The only software I installed
> > was a scrapbooking program, but I unintsalled it already. I have done a virus
> > and spyware scan and eyerything comes back clean. This problem only started
> > today. Would appreciate a
> > any help concerning this.
> >
> > Thanks,
> > hammymom

A dumb question, if you don't mind.
After you had un-install IE8, had you checked if IE7 had all its defaults ?

t-4-2

"hammymom" <> wrote in message
news:864B7889-8A87-4221-A264-...
> I am using IE 7.0.6002.18005. Have tried IE 8, but it is too slow. I think
> I
> need some sort of update for the update page to work properly. This has
> happened before but I do not remember what the solution was.
>
> hammymon
>
> "Ǝиçεl" wrote:
>
>> Out of curiosity, Which version of IE?
>>
>> "hammymom" wrote:
>>
>> > Using Vista Home Premium 32 bit with SP2 all updated. Running avast
>> > anti
>> > virus, comodo firefirewall, Spybot, ad-Aware, Super anti spyware all up
>> > to
>> > date.
>> > Everytime I open the control panel and click on Windows Update I get a
>> > blank
>> > page with the message: the page failed to load. I installed an update
>> > yesterday 10/7 so I know it was working then. The only software I
>> > installed
>> > was a scrapbooking program, but I unintsalled it already. I have done a
>> > virus
>> > and spyware scan and eyerything comes back clean. This problem only
>> > started
>> > today. Would appreciate a
>> > any help concerning this.
>> >
>> > Thanks,
>> > hammymom

I reinstalled Vista a couple of months ago. When I reintsalled it, I did not
install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So, IE 7 still
has all the defaults set and everything. Didn't change any settings on it.
"t-4-2" wrote:

> A dumb question, if you don't mind.
> After you had un-install IE8, had you checked if IE7 had all its defaults ?
>
> t-4-2
>
> "hammymom" <> wrote in message
> news:864B7889-8A87-4221-A264-...
> > I am using IE 7.0.6002.18005. Have tried IE 8, but it is too slow. I think
> > I
> > need some sort of update for the update page to work properly. This has
> > happened before but I do not remember what the solution was.
> >
> > hammymon
> >
> > "Ǝиçεl" wrote:
> >
> >> Out of curiosity, Which version of IE?
> >>
> >> "hammymom" wrote:
> >>
> >> > Using Vista Home Premium 32 bit with SP2 all updated. Running avast
> >> > anti
> >> > virus, comodo firefirewall, Spybot, ad-Aware, Super anti spyware all up
> >> > to
> >> > date.
> >> > Everytime I open the control panel and click on Windows Update I get a
> >> > blank
> >> > page with the message: the page failed to load. I installed an update
> >> > yesterday 10/7 so I know it was working then. The only software I
> >> > installed
> >> > was a scrapbooking program, but I unintsalled it already. I have done a
> >> > virus
> >> > and spyware scan and eyerything comes back clean. This problem only
> >> > started
> >> > today. Would appreciate a
> >> > any help concerning this.
> >> >
> >> > Thanks,
> >> > hammymom
>
>

Why did you reinstall Vista a couple of months ago and how did you do it?

Have you had this problem ever since you reinstalled Vista? Were you having
similar problems before you reinstalled Vista?


hammymom wrote:
> I reinstalled Vista a couple of months ago. When I reintsalled it, I did
> not
> install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So, IE 7
> still
> has all the defaults set and everything. Didn't change any settings on it.
<snip>

'PA Bear [MS MVP Wrote:
> ;1577603']Why did you reinstall Vista a couple of months ago and how did
> you do it?
>
> Have you had this problem ever since you reinstalled Vista? Were you
> having
> similar problems before you reinstalled Vista?
>
>
> hammymom wrote:
> > I reinstalled Vista a couple of months ago. When I reinstalled it, I
> did
> > not
> > install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So, IE
> 7
> > still
> > has all the defaults set and everything. Didn't change any settings
> on it.
> <snip>

I reinstalled Vista because it was getting a little bogged down and a
little sluggish. I reinstalled Vista from the system operating disc that
came with my computer-Gateway.
This problem only started 10/7. Before 10/7, I had no problems
downloading and installing updates. Even after I reinstalled Vista,
updates worked just fine-no problems.
Before I reinstalled Vista, the only problem I had was with Windows
Update Catalog and that issue was solved.
Do you think installing IE 8 would help? If you think it might help,
I'll do it. If this problem does not get fixed, I won't be able to keep
Vista updated.

hammymom


--
hammymom
Posted via http://www.vistaheads.com

hammymom wrote:
<paste>
>>>>> Using Vista Home Premium 32 bit with SP2 all updated. Running avast
>>>>> anti
>>>>> virus, comodo firefirewall, Spybot, ad-Aware, Super anti spyware all
>>>>> up
>>>>> to
>>>>> date.
>>>>> Everytime I open the control panel and click on Windows Update I get a
>>>>> blank
>>>>> page with the message: the page failed to load. I installed an update
>>>>> yesterday 10/7 so I know it was working then. The only software I
>>>>> installed
>>>>> was a scrapbooking program, but I unintsalled it already. I have done
>>>>> a
>>>>> virus
>>>>> and spyware scan and eyerything comes back clean. This problem only
>>>>> started
>>>>> today. Would appreciate a
>>>>> any help concerning this.
</paste>
>>> I reinstalled Vista a couple of months ago. When I reinstalled it, I did
>>> not
>>> install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So, IE 7
>>> still
>>> has all the defaults set and everything. Didn't change any settings on
>>> it.
>>> <snip>
> 'PA Bear [MS MVP Wrote:
>> Why did you reinstall Vista a couple of months ago and how did
>> you do it?
>>
>> Have you had this problem ever since you reinstalled Vista? Were you
>> having similar problems before you reinstalled Vista?
>
> I reinstalled Vista because it was getting a little bogged down and a
> little sluggish. I reinstalled Vista from the system operating disc that
> came with my computer-Gateway.
> This problem only started 10/7. Before 10/7, I had no problems
> downloading and installing updates. Even after I reinstalled Vista,
> updates worked just fine-no problems.
> Before I reinstalled Vista, the only problem I had was with Windows
> Update Catalog and that issue was solved.
> Do you think installing IE 8 would help? If you think it might help,
> I'll do it. If this problem does not get fixed, I won't be able to keep
> Vista updated.

No, I would not recommend upgrading to IE8 right now nor do I think IE had
anything to do with the problem.

Did you do a Repair Install (AKA In-place Upgrade) of Vista or did you do a
clean install? (If you didn't back-up your personal data before
reinstalling and it was there after you did the reinstall, you did a Repair
Install.)

'PA Bear [MS MVP Wrote:
> ;1578242']hammymom wrote:
> <paste>
> >>>>> Using Vista Home Premium 32 bit with SP2 all updated. Runnin
> avast
> >>>>> anti
> >>>>> virus, comodo firefirewall, Spybot, ad-Aware, Super anti spywar
> all
> >>>>> up
> >>>>> to
> >>>>> date.
> >>>>> Everytime I open the control panel and click on Windows Update
> get a
> >>>>> blank
> >>>>> page with the message: the page failed to load. I installed a
> update
> >>>>> yesterday 10/7 so I know it was working then. The only softwar
> I
> >>>>> installed
> >>>>> was a scrapbooking program, but I unintsalled it already. I hav
> done
> >>>>> a
> >>>>> virus
> >>>>> and spyware scan and eyerything comes back clean. This proble
> only
> >>>>> started
> >>>>> today. Would appreciate a
> >>>>> any help concerning this.
> </paste>
> >>> I reinstalled Vista a couple of months ago. When I reinstalled it
> I did
> >>> not
> >>> install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So
> IE 7
> >>> still
> >>> has all the defaults set and everything. Didn't change any setting
> on
> >>> it.
> >>> <snip>
> > 'PA Bear [MS MVP Wrote:
> >> Why did you reinstall Vista a couple of months ago and how did
> >> you do it?
> >>
> >> Have you had this problem ever since you reinstalled Vista? Wer
> you
> >> having similar problems before you reinstalled Vista?
> >
> > I reinstalled Vista because it was getting a little bogged down an
> a
> > little sluggish. I reinstalled Vista from the system operating dis
> that
> > came with my computer-Gateway.
> > This problem only started 10/7. Before 10/7, I had no problems
> > downloading and installing updates. Even after I reinstalled Vista,
> > updates worked just fine-no problems.
> > Before I reinstalled Vista, the only problem I had was with Windows
> > Update Catalog and that issue was solved.
> > Do you think installing IE 8 would help? If you think it might help,
> > I'll do it. If this problem does not get fixed, I won't be able t
> keep
> > Vista updated.
>
> No, I would not recommend upgrading to IE8 right now nor do I think I
> had
> anything to do with the problem.
>
> Did you do a Repair Install (AKA In-place Upgrade) of Vista or did yo
> do a
> clean install? (If you didn't back-up your personal data before
> reinstalling and it was there after you did the reinstall, you did
> Repair
> Install.)

It was a repair install

--
hammymo
Posted via http://www.vistaheads.co

hammymom wrote:
>>>>>>> Using Vista Home Premium 32 bit with SP2 all updated. Running avast
>>>>>>> anti
>>>>>>> virus, comodo firefirewall, Spybot, ad-Aware, Super anti spyware all
>>>>>>> up
>>>>>>> to
>>>>>>> date.
>>>>>>> Everytime I open the control panel and click on Windows Update I get
>>>>>>> a
>>>>>>> blank
>>>>>>> page with the message: the page failed to load. I installed an
>>>>>>> update
>>>>>>> yesterday 10/7 so I know it was working then. The only software I
>>>>>>> installed
>>>>>>> was a scrapbooking program, but I unintsalled it already. I have
>>>>>>> done
>>>>>>> a
>>>>>>> virus
>>>>>>> and spyware scan and eyerything comes back clean. This problem only
>>>>>>> started
>>>>>>> today. Would appreciate a
>>>>>>> any help concerning this.
>> </paste>
>>>>> I reinstalled Vista a couple of months ago. When I reinstalled it, I
>>>>> did
>>>>> not
>>>>> install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So, IE 7
>>>>> still
>>>>> has all the defaults set and everything. Didn't change any settings on
>>>>> it.
>>>>> <snip>
>>> 'PA Bear [MS MVP Wrote:
>>>> Why did you reinstall Vista a couple of months ago and how did
>>>> you do it?
>>>>
>>>> Have you had this problem ever since you reinstalled Vista? Were you
>>>> having similar problems before you reinstalled Vista?
>>>
>>> I reinstalled Vista because it was getting a little bogged down and a
>>> little sluggish. I reinstalled Vista from the system operating disc that
>>> came with my computer-Gateway.
>>> This problem only started 10/7. Before 10/7, I had no problems
>>> downloading and installing updates. Even after I reinstalled Vista,
>>> updates worked just fine-no problems.
>>> Before I reinstalled Vista, the only problem I had was with Windows
>>> Update Catalog and that issue was solved.
>>> Do you think installing IE 8 would help? If you think it might help,
>>> I'll do it. If this problem does not get fixed, I won't be able to keep
>>> Vista updated.
>>
>> No, I would not recommend upgrading to IE8 right now nor do I think IE
>> had
>> anything to do with the problem.
>>
>> Did you do a Repair Install (AKA In-place Upgrade) of Vista or did you
>> do a
>> clean install? (If you didn't back-up your personal data before
>> reinstalling and it was there after you did the reinstall, you did a
>> Repair
>> Install.)
>
> It was a repair install.

Backup your personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx

Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx

Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx

'PA Bear [MS MVP Wrote:
> ;1578282']hammymom wrote:
> >>>>>>> Using Vista Home Premium 32 bit with SP2 all updated. Running
> avast
> >>>>>>> anti
> >>>>>>> virus, comodo firefirewall, Spybot, ad-Aware, Super anti
> spyware all
> >>>>>>> up
> >>>>>>> to
> >>>>>>> date.
> >>>>>>> Everytime I open the control panel and click on Windows Update
> I get
> >>>>>>> a
> >>>>>>> blank
> >>>>>>> page with the message: the page failed to load. I installed an
> >>>>>>> update
> >>>>>>> yesterday 10/7 so I know it was working then. The only software
> I
> >>>>>>> installed
> >>>>>>> was a scrapbooking program, but I unintsalled it already. I
> have
> >>>>>>> done
> >>>>>>> a
> >>>>>>> virus
> >>>>>>> and spyware scan and eyerything comes back clean. This problem
> only
> >>>>>>> started
> >>>>>>> today. Would appreciate a
> >>>>>>> any help concerning this.
> >> </paste>
> >>>>> I reinstalled Vista a couple of months ago. When I reinstalled
> it, I
> >>>>> did
> >>>>> not
> >>>>> install IE 8, I stayed with IE 7 and did not upgrade to IE 8. So,
> IE 7
> >>>>> still
> >>>>> has all the defaults set and everything. Didn't change any
> settings on
> >>>>> it.
> >>>>> <snip>
> >>> 'PA Bear [MS MVP Wrote:
> >>>> Why did you reinstall Vista a couple of months ago and how did
> >>>> you do it?
> >>>>
> >>>> Have you had this problem ever since you reinstalled Vista? Were
> you
> >>>> having similar problems before you reinstalled Vista?
> >>>
> >>> I reinstalled Vista because it was getting a little bogged down and
> a
> >>> little sluggish. I reinstalled Vista from the system operating disc
> that
> >>> came with my computer-Gateway.
> >>> This problem only started 10/7. Before 10/7, I had no problems
> >>> downloading and installing updates. Even after I reinstalled
> Vista,
> >>> updates worked just fine-no problems.
> >>> Before I reinstalled Vista, the only problem I had was with
> Windows
> >>> Update Catalog and that issue was solved.
> >>> Do you think installing IE 8 would help? If you think it might
> help,
> >>> I'll do it. If this problem does not get fixed, I won't be able to
> keep
> >>> Vista updated.
> >>
> >> No, I would not recommend upgrading to IE8 right now nor do I think
> IE
> >> had
> >> anything to do with the problem.
> >>
> >> Did you do a Repair Install (AKA In-place Upgrade) of Vista or did
> you
> >> do a
> >> clean install? (If you didn't back-up your personal data before
> >> reinstalling and it was there after you did the reinstall, you did
> a
> >> Repair
> >> Install.)
> >
> > It was a repair install.
>
> Backup your personal data, then do a format & clean install of
> Windows.
> Please note that a Repair Install (AKA in-place upgrade) will NOT fix
> this!
>
> After the clean install, you'll have the equivalent of a "new computer"
> so
> take care of everything on the following page before otherwise
> connecting
> the machine to the internet or a network and before using a USB key
> that
> isn't brand-new or hasn't been freshly formatted:
>
> 5 steps to help protect your new computer before you go online
> http://www.microsoft.com/protect/com...nced/xppc.mspx
>
> Also see:
>
> Steps To Help Prevent Spyware
> 'Steps To Help Prevent Spyware - Microsoft Security'
> (http://www.microsoft.com/security/spyware/prevent.aspx)
>
> Steps to Help Prevent Computer Worms
> 'Prevent Computer Worms | Microsoft Security'
> (http://www.microsoft.com/security/worms/prevent.aspx)
>
> Avoid Rogue Security Software!
> 'Rogue Security Software — Microsoft Security'
> (http://www.microsoft.com/security/antivirus/rogue.aspx)

Thank you for the help. Hopefully I won't have to do a clean install
just yet. I did a system restore and went back to this Monday when
everything was stable and so far the Windows update page is working
properly. Hopefully this clears up the problem. If I have any more
problems with the update page, I'll do a clean install. I'll keep my
fingers crossed and hope that it doesn't come to that.

Thanks again,
hammymom


--
hammymom
Posted via http://www.vistaheads.com