Page Fault - tmevtmgr.sys

Bear with me pls - very new user and non-geek! I cannot log in today (after
3 mos. of trouble-free logins) - I get a blue screen filled with error
messages. Most prominent info is: page fault in non paged area
tmevtmgr.sys with addresses that change each time I try to log in. It
suggests doing something with BIOS memory, but I don't see any such options.
I have not recently downloaded any new software; I was running Trend Micro
AntiVirus but deleted the software in the hope that might solve the problem.
No luck.

I tried a system restore but ended up with the blue screen again.

What to do? Thanks!

Rick E wrote:

> Bear with me pls - very new user and non-geek! I cannot log in today
> (after 3 mos. of trouble-free logins) - I get a blue screen filled with
> error
> messages. Most prominent info is: page fault in non paged area
> tmevtmgr.sys with addresses that change each time I try to log in. It
> suggests doing something with BIOS memory, but I don't see any such
> options. I have not recently downloaded any new software; I was running
> Trend Micro AntiVirus but deleted the software in the hope that might
> solve the problem. No luck.
>
> I tried a system restore but ended up with the blue screen again.
>
> What to do? Thanks!

The tmevtmgr.sys is indeed a TrendMicro low-level driver. Contact them for
resolution of the problem. Apparently when you uninstalled, this file was
still left behind so maybe they have a cleanup utility or method for you.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Thanks so much! I'll give it a go.

Rick

"Malke" wrote:

> Rick E wrote:
>
> > Bear with me pls - very new user and non-geek! I cannot log in today
> > (after 3 mos. of trouble-free logins) - I get a blue screen filled with
> > error
> > messages. Most prominent info is: page fault in non paged area
> > tmevtmgr.sys with addresses that change each time I try to log in. It
> > suggests doing something with BIOS memory, but I don't see any such
> > options. I have not recently downloaded any new software; I was running
> > Trend Micro AntiVirus but deleted the software in the hope that might
> > solve the problem. No luck.
> >
> > I tried a system restore but ended up with the blue screen again.
> >
> > What to do? Thanks!
>
> The tmevtmgr.sys is indeed a TrendMicro low-level driver. Contact them for
> resolution of the problem. Apparently when you uninstalled, this file was
> still left behind so maybe they have a cleanup utility or method for you.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!
>