Page will not display!

Hi,
Sorry to repost but I do not know if my last post loaded!
I am trying to access Windows Update after a mega crash but I am getting the
error Code: 0x8DDD0018.
I am using Windows xp!
I have tried using the Settings option but that does not work.
Any ideas? Thanks if you can help,
Ben

Auk929 wrote:
> Sorry to repost but I do not know if my last post loaded!
> I am trying to access Windows Update after a mega crash but I am
> getting the error Code: 0x8DDD0018.
> I am using Windows xp!
> I have tried using the Settings option but that does not work.
> Any ideas? Thanks if you can help,

It did post. Responded to that one as well.

Windows XP what?
(Version and Service Pack Level...?)

What is a "mega crash"?
(Details would be good.)

Sounds like a Vundo infestation to me.

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Reboot.

Start button --> RUN and type in:
%SystemRoot%\system32\net stop wuauserv
--> Click OK.

Start button --> RUN and type in:
%SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
--> Click OK.

Start button --> RUN and type in:
%SystemRoot%\system32\net start wuauserv
--> Click OK.

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Download/Install the latest Windows Installer:
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

Log on as an user with administrative rights and open Internet Explorer and
visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one. I would completely avoid the Optional
Hardware updates.

Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.

If it seemed to have failed, do this:

Click Start, and then click Run.
In the Open box, type: %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate any error
code(s) or explanation as to why the page cannot be displayed.

You can copy/paste the last 50 or so lines here...

How to read the Windowsupdate.log file:
http://support.microsoft.com/kb/902093

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html