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Windows Vista Tips > Newsgroups > Windows Server > Active Directory > password pb

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vhoward
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      04-21-2006
hi,

i use windows server 2003 and active directory

later i was on NT4, stations are on XP

when i reset a password using AD the user obtain the following message when
he tries to log with a new password :
domain server is actually UNDISPONIBLE ... (translated from french)

with news stations i don't have the problem

could you help me
thanks in advance


 
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Jmnts
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      04-21-2006
Hi

Can you ping the FQDN of the Domain controller (ping server.domain.com)?
Check clients dns settings (should be pointing to your DC Dns ip address)


--
Best Regards
Systems Administrator
MCSA + Exchange



"vhoward" <> wrote in message
news:%23N4G$...
> hi,
>
> i use windows server 2003 and active directory
>
> later i was on NT4, stations are on XP
>
> when i reset a password using AD the user obtain the following message
> when
> he tries to log with a new password :
> domain server is actually UNDISPONIBLE ... (translated from french)
>
> with news stations i don't have the problem
>
> could you help me
> thanks in advance
>
>



 
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vhoward
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      04-24-2006
thanks for your help

yes i have a positive result with nslookup

the pb remains

may be the diagnostic would be more simple with this phenomen : when i press
ctrl+alt+sup and try to change the pass, i have the message "server not
disponible"
unless i have opened a session



"Paul Williams [MVP]" <> a écrit dans le message de
news:...
> As you've come from NT this sounds like a DNS problem, as already stated

by
> Jmnts. Install the support tools and run the following command:
>
> nltest /dsgetdc:domain-name.com
>
>
> Do you get a positive result?
>
> If you don't have the support tools, you can run:
>
> nslookup -type-srv _ldap._tcp.dc._msdcs.domain-name.com
>
> --
> Paul Williams
> Microsoft MVP - Windows Server - Directory Services
> http://www.msresource.net | http://forums.msresource.net
>
>



 
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Jmnts
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      04-24-2006
Hi
server not disponible = server not available


This only happens for a especific user, does this user can change his pw on
another computer?
Can you change the pw for other users in this pc?

Could you please post the results for:
ipconfig /all
dcdiag /test:registerindns /dnsdomain:domain.com
netdiag /test:dsgetdc /v
nltest /dsgetdc:domain.com




--
I Hop that helps

Best Regards
Systems Administrator
MCSA + Exchange



"Paul Williams [MVP]" <> wrote in message
news:...
>> disponible

>
> I don't think that is the correct translation. I'm struggling to
> understand
> the error. Can you try another translation (apologies, I only speak
> English)? Or perhaps you can post to the French newsgroup?
>
> --
> Paul Williams
> Microsoft MVP - Windows Server - Directory Services
> http://www.msresource.net | http://forums.msresource.net
>
>



 
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vhoward
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      04-27-2006
hi,

sorry to respond so later, was not a the office for some days

This only happens for a especific user = > happens for some users
does this user can change his pw on another computer => yes, users can
change their password on another computer

IPCONFIG /ALL on the server
=====================
Configuration IP de Windows

Nom de l'hôte . . . . . . . . . . : BHHOLDING
Suffixe DNS principal . . . . . . : KLEBER
Type de noud . . . . . . . . . . : Inconnu
Routage IP activé . . . . . . . . : Non
Proxy WINS activé . . . . . . . . : Non
Liste de recherche du suffixe DNS.: KLEBER

Carte Ethernet Connexion au réseau local :

Suffixe DNS propre à la connexion :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network
Connection
Adresse physique . . . . . . . . . : 00-11-43-27-00-B7
DHCP activé. . . . . . . . . . . . : Non
Adresse IP. . . . . . . . . . . . : 197.30.30.200
Masque de sous-réseau . . . . . . : 255.255.255.0
Passerelle par défaut . . . . . . : 197.30.30.2
Serveurs DNS . . . . . . . . . . : 193.252.19.3
193.252.19.4

dcdiag /test:registerindns /dnsdomain:domain.com on the server
=================================
Starting test: RegisterInDNS
DNS configuration is sufficient to allow this domain controller to
dynamically register the domain controller Locator records in DNS.

DnsUpdateTest returned 9017. The A record test is thus inconclusive.

......................... BHHOLDING passed test RegisterInDNS


netdiag => not working, dll problem DNSAPI.dll

nltest => not working, dll problem NETAPI32.dll


thanks in advance




"Jmnts" <> a écrit dans le message de
news:eUAo%23o$...
> Hi
> server not disponible = server not available
>
>
> This only happens for a especific user, does this user can change his pw

on
> another computer?
> Can you change the pw for other users in this pc?
>
> Could you please post the results for:
> ipconfig /all
> dcdiag /test:registerindns /dnsdomain:domain.com
> netdiag /test:dsgetdc /v
> nltest /dsgetdc:domain.com
>
>
>
>
> --
> I Hop that helps
>
> Best Regards
> Systems Administrator
> MCSA + Exchange
>
>
>
> "Paul Williams [MVP]" <> wrote in message
> news:...
> >> disponible

> >
> > I don't think that is the correct translation. I'm struggling to
> > understand
> > the error. Can you try another translation (apologies, I only speak
> > English)? Or perhaps you can post to the French newsgroup?
> >
> > --
> > Paul Williams
> > Microsoft MVP - Windows Server - Directory Services
> > http://www.msresource.net | http://forums.msresource.net
> >
> >

>
>



 
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Jmnts
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Posts: n/a

 
      04-28-2006
> sorry to respond so later, was not a the office for some days
>
> This only happens for a especific user = > happens for some users
> does this user can change his pw on another computer => yes, users can
> change their password on another computer
>
> IPCONFIG /ALL on the server
> =====================
> Configuration IP de Windows
>
> Nom de l'hôte . . . . . . . . . . : BHHOLDING
> Suffixe DNS principal . . . . . . : KLEBER
> Type de noud . . . . . . . . . . : Inconnu
> Routage IP activé . . . . . . . . : Non
> Proxy WINS activé . . . . . . . . : Non
> Liste de recherche du suffixe DNS.: KLEBER
>
> Carte Ethernet Connexion au réseau local :
>
> Suffixe DNS propre à la connexion :
> Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network
> Connection
> Adresse physique . . . . . . . . . : 00-11-43-27-00-B7
> DHCP activé. . . . . . . . . . . . : Non
> Adresse IP. . . . . . . . . . . . : 197.30.30.200
> Masque de sous-réseau . . . . . . : 255.255.255.0
> Passerelle par défaut . . . . . . : 197.30.30.2
> Serveurs DNS . . . . . . . . . . : 193.252.19.3
> 193.252.19.4


Assuming that this server is DNS server:
THE DNS SETTINGS ARE WRONG, the DNS should point to itself (197.30.30.200),
if the 193.252.19.3 and the 193.252.19.4 are the Dns Servers that resolve
internet addresses you have to place them on Forwarders tab under Dns server
properties. ALL CLIENTS should have Dns address to 197.30.30.200



> dcdiag /test:registerindns /dnsdomain:domain.com on the server
> =================================
> Starting test: RegisterInDNS
> DNS configuration is sufficient to allow this domain controller to
> dynamically register the domain controller Locator records in DNS.
>
> DnsUpdateTest returned 9017. The A record test is thus inconclusive.
>
> ......................... BHHOLDING passed test RegisterInDNS


As you can see your DC can't find sifficient information to register in dns.



Start by resoolving this problem:

1 - POINT DC dns settings to itself under TCP/IP prooerties, the Dns should
have the 197.30.30.200
2 - Go to the DNS console and right click the DNS server and choose
properties then goto the forwarders tab and place both DNS settings
193.252.19.3 and the 193.252.19.4.
3 - MAKE SURE that your clients have their DNS settings pointing to the DC
Address (197.30.30.200) and nothing more.


Let me know if it worked.




--
I Hop that helps

Best Regards
Systems Administrator
MCSA + Exchange


>
> "Jmnts" <> a écrit dans le message de
> news:eUAo%23o$...
>> Hi
>> server not disponible = server not available
>>
>>
>> This only happens for a especific user, does this user can change his pw

> on
>> another computer?
>> Can you change the pw for other users in this pc?
>>
>> Could you please post the results for:
>> ipconfig /all
>> dcdiag /test:registerindns /dnsdomain:domain.com
>> netdiag /test:dsgetdc /v
>> nltest /dsgetdc:domain.com
>>
>>
>>
>>
>> --
>> I Hop that helps
>>
>> Best Regards
>> Systems Administrator
>> MCSA + Exchange
>>
>>
>>
>> "Paul Williams [MVP]" <> wrote in message
>> news:...
>> >> disponible
>> >
>> > I don't think that is the correct translation. I'm struggling to
>> > understand
>> > the error. Can you try another translation (apologies, I only speak
>> > English)? Or perhaps you can post to the French newsgroup?
>> >
>> > --
>> > Paul Williams
>> > Microsoft MVP - Windows Server - Directory Services
>> > http://www.msresource.net | http://forums.msresource.net
>> >
>> >

>>
>>

>
>



 
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