PC does not turn on after installing Windows SP4

Hi there!

I updated my Windows 2000 PC w/SP4; looked great, asked me to reboot and
when I did, I got a BLACK screen of death! NOTHING comes up! Help! Thanks!
--
Katrina

Katrina,

First try booting the system to Last Known Good Configuration :

How To Troubleshoot Startup Problems in Windows 2000
http://support.microsoft.com/kb/315396

If that fails, then boot to Safe Mode and check the Event Viewer for
System errors .
If one of the updates was for a driver use Device Manager to check which
device is having an issue.

If the issue stems from a non-driver update, then uninstall the latest
round of updates one by one from Add/Remove Programs in the Control
Panel, rebooting between each uninstall, until you find the one that
caused the issue.

If you find that a non-driver update caused the issue, please post back
here with the specific update's KB number.


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============




Katrina wrote:

> Hi there!
>
> I updated my Windows 2000 PC w/SP4; looked great, asked me to reboot and
> when I did, I got a BLACK screen of death! NOTHING comes up! Help! Thanks!