Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB960714).
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
ConfNumb wrote:
> Hi all.
> PC Windows Vista Ultimate SP1 italian.
> Sometimes, after the download of an update (such as Security Update for
> Internet Explorer 7 in Windows Vista KB960714), the PC can't shut down.
> Appears "Configuring Updates in progress", but the PC does not do
> anything and I have to shut it down manually, after a few minutes.
> At the restart, it proceed with the updates configuration.
> Sometimes everything works perfectly.
> Thanks for your help.