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PC fails to get past windows xp screen

 
 
Gdjohnson
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      09-17-2004
I recently installed the latest windows updates. My
computer now won't get past the Windows XP splash screen.
I get a black screen with a white cursor and that's it. It
also does it in safe mode. I installed my windows xp on my
second hard drive in my computer so that I could view the
files on my original hard drive. I can't even acess the
first hard drive through safe mode so I can't do a system
recovery. The files that I have found that have the
corresponding dates are numbered KB883357 and KB833987.
Does anyone know anything about these numbers and which
update they belong to? Also does anyone know how to
uninstall the recent updates since I can't get at my
original Windows? Any help would be appreciated. I'd hate
to have to start all over again.
 
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MowGreen [MVP]
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      09-17-2004
Try to " Start the System Restore tool at a command prompt..."
http://support.microsoft.com/?kbid=304449
and roll the system back to just prior to installing the updates.

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============

Gdjohnson wrote:

> I recently installed the latest windows updates. My
> computer now won't get past the Windows XP splash screen.
> I get a black screen with a white cursor and that's it. It
> also does it in safe mode. I installed my windows xp on my
> second hard drive in my computer so that I could view the
> files on my original hard drive. I can't even acess the
> first hard drive through safe mode so I can't do a system
> recovery. The files that I have found that have the
> corresponding dates are numbered KB883357 and KB833987.
> Does anyone know anything about these numbers and which
> update they belong to? Also does anyone know how to
> uninstall the recent updates since I can't get at my
> original Windows? Any help would be appreciated. I'd hate
> to have to start all over again.


 
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