PC hangs when trying to access Windows Update

Hi all, like everyone else here I tried to go to Windows Update to
install SP2, unfortunately, when I goto Windows Update, the browser
hangs when it is checking for available updates for my computer (it
has the green bar that goes back and forth across the screen).

The error message I got was 0x8DDD0009. Windows Update has
encountered an error and cannot display the requested page. Try
refreshing the page, clearing your Internet Explorer Temporary
Internet Files, closing and restarting Internet Explorer, or trying
Windows Update again later.

I have cleared out my Temporary Internet Files, and have tried to
access Windows Update about 7 times since SP2 came out.

To make matters worse, Microsoft doesn't have a Knowledge Base article
pertaining to this specific error message so I am out of options here.

If anyone has any ideas on how to fix this problem please tell me.

Thanks,
Chris

Chris wrote:

> Hi all, like everyone else here I tried to go to Windows Update to
> install SP2, unfortunately, when I goto Windows Update, the browser
> hangs when it is checking for available updates for my computer (it
> has the green bar that goes back and forth across the screen).
>
> The error message I got was 0x8DDD0009. Windows Update has
> encountered an error and cannot display the requested page. Try
> refreshing the page, clearing your Internet Explorer Temporary
> Internet Files, closing and restarting Internet Explorer, or trying
> Windows Update again later.
>
> I have cleared out my Temporary Internet Files, and have tried to
> access Windows Update about 7 times since SP2 came out.
>
> To make matters worse, Microsoft doesn't have a Knowledge Base article
> pertaining to this specific error message so I am out of options here.
>
> If anyone has any ideas on how to fix this problem please tell me.
Hi

You could try the steps in this post to try to get WU to work:

http://groups.google.com/groups?selm...TNGP14.phx.gbl


If nothing there worked, try the steps in this post:

http://groups.google.com/groups?selm...tngp13.phx.gbl


If that didn't work either, and you have Windows XP SP2 installed,
check that the WuWebControlClass is enabled in Internet Explorer:
http://groups.google.com/groups?thre...0microsoft.com




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torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
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