Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to installing Security Updates.
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Bernie wrote:
> I have been following many threads, but whenever I try something I still
> get
> the same message;
> "You do not have permission to update Windows XP. Contact your system
> administrator"
> Having followed many threads and seen a lot from "MS MVP" I cannot get the
> updates to work OR even System Restore. Obviously I am the System
> Administrator. I can install new software, I can update Norton IS 2009, I
> can do most things the administrator is supposed to do EXCEPT update
> windows! Any takers ...