Personal settings lost!!

After my last update for Windows Vista Home Premium, all of my
personalization settings were lost. This included data in all of my folders
like documents, music, etc. Thankfully I had it all backed up.

I have turned off the autoupdater, but what can I do to ensure that my
personal settings and data don't get wiped again?

Thanks,

--
Steve Clark, Former Access MVP
SharePoint pwned
Washington, DC

Steve,

My sister-in-law experienced the same thing when she tried to install her
updates. She thinks she has everything backed up.... how do we go about
restoring her personal settings?

Thanks
Joe Innis

"S.Clark" wrote:

> After my last update for Windows Vista Home Premium, all of my
> personalization settings were lost. This included data in all of my folders
> like documents, music, etc. Thankfully I had it all backed up.
>
> I have turned off the autoupdater, but what can I do to ensure that my
> personal settings and data don't get wiped again?
>
> Thanks,
>
> --
> Steve Clark, Former Access MVP
> SharePoint pwned
> Washington, DC

Steve, start by telling us what update(s) you installed and how they were
installed (e.g., via Automatic Updates).

If the update was a security update, you could...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

S.Clark wrote:
> After my last update for Windows Vista Home Premium, all of my
> personalization settings were lost. This included data in all of my
> folders
> like documents, music, etc. Thankfully I had it all backed up.
>
> I have turned off the autoupdater, but what can I do to ensure that my
> personal settings and data don't get wiped again?
>
> Thanks,