Unfortunately, Alex the 'technical people' have no way of knowing how
competent a use actually is. If you have had to use some software
manufacture's technical support sites you may have noticed that some, not
all, actually have a competency dialogue box on their online support page
whereby you can type your problem and then, prior to sending it to the
relevant support department you are actually asked if you class yourself as
a beginner, intermediate or advanced user. In these newsgroups we have users
from all over the world. Because of this there is always one stumbling
block, language. Someone could post to the newsgroup who, for want of a
better description, is an expert in his/her field, but hose English is
somewhat poor. Because the language aspect of the post is poor one could
easily assume, again, in this example, wrongly, that the poster is a
beginner. The end result is that someone replies with simple step by step
instructions when, in reality, the poster needed a more technical approach.
Sadly unless the poster makes it abundantly clear that he/she is a beginner
we are always going to have the communication problem.
--
--
John Barnett MVP
Associate Expert
Windows - Shell/User
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
"AlexB" <> wrote in message
news:...
> Thank you John, I just wanted to make a point that technical people very
> often forget how to explain mere mortals how to handle software. I also
> thought that my comment would encourage him to ask "stupid questions" and
> not hold them back. I am in that category of mere mortals often being
> baffled by java-speak. I hope my comment perhaps would make a tiny notch
> of difference.
>
>
> "John Barnett MVP" <> wrote in message
> news:...
>> No offence taken, Alex. As the Original Poster indicated that a colleague
>> of his had inadvertently removed the check mark from the 'use phone
>> dialer.......' option one assumed, obviously incorrectly, that the OP had
>> actually used dialer prior to posting.
>>
>> A quicker way of accessing dialer is simply to type 'dialer' in the
>> search box on the start menu. The dialer option will appear at the top of
>> the programs windows. All you need then do is click on it to open windows
>> dialer.
>>
>>
>> --
>> --
>> John Barnett MVP
>> Associate Expert
>> Windows - Shell/User
>>
>> Web: http://xphelpandsupport.mvps.org
>> Web: http://vistasupport.mvps.org
>>
>> The information in this mail/post is supplied "as is". No warranty of any
>> kind, either expressed or implied, is made in relation to the accuracy,
>> reliability or content of this mail/post. The Author shall not be liable
>> for any direct, indirect, incidental or consequential damages arising out
>> of the use of, or inability to use, information or opinions expressed in
>> this mail/post..
>>
>> "alexB" <> wrote in message
>> news:...
>>> Yep, those MVPs think we've had our lives devoted studying MS Operating
>>> Systems. I mean no offense.
>>>
>>> Two options. Click Start>>All Programs>>Accessories>>Command Prompt
>>>
>>> Now, at this point you better Left Click, rather than Right. It will
>>> give you an option: Send to>>Desktop.
>>>
>>> At this stage you will find an icon for Command Prompt on your desktop.
>>>
>>> Right Click on it and say: run as administrator.
>>>
>>> This will give you a black window with :C>Windows\System32\ directory
>>>
>>> Type in dialer.exe This should work.
>>>
>>> If you get an error, check if this API is in your directory. Type:
>>>
>>> dir d*.exe /w This will give you a list of all executable files that
>>> start with a "d"
>>>
>>> Another option is to do Start>>All Programs>>Accessories>Run
>>>
>>> You will get a window. Type it dialer.exe. Click OK or whatever.
>>>
>>> As they say: "It is simple, just use dialer" Oh my!
>>>
>>> "Ron O'Brien" <> wrote in message
>>> news:BESej.26403$...
>>>> Without trying to sound like too much of an idiot....how do I open
>>>> phone dialer? I don't see it anywhere?
>>>>
>>>> :-(
>>>>
>>>> Ron
>>>>
>>>>
>>>>
>>>> "John Barnett MVP" <> wrote in message
>>>> news:%...
>>>>> or maybe 'Use phone dialer to handle voice call requests from other
>>>>> programs'? Open Phone Dialer, Click the Tools option on the main
>>>>> toolbar then click 'Connect Using' You'll find the option just above
>>>>> the OK button in the Connect Using window.
>>>>>
>>>>> --
>>>>> --
>>>>> John Barnett MVP
>>>>> Associate Expert
>>>>> Windows - Shell/User
>>>>>
>>>>> Web: http://xphelpandsupport.mvps.org
>>>>> Web: http://vistasupport.mvps.org
>>>>>
>>>>> The information in this mail/post is supplied "as is". No warranty of
>>>>> any kind, either expressed or implied, is made in relation to the
>>>>> accuracy, reliability or content of this mail/post. The Author shall
>>>>> not be liable for any direct, indirect, incidental or consequential
>>>>> damages arising out of the use of, or inability to use, information or
>>>>> opinions expressed in this mail/post..
>>>>>
>>>>> "Ron O'Brien" <> wrote in message
>>>>> news:9pRej.21657$...
>>>>>>A colleague of mine has accidently taken the tick out of a dialogue
>>>>>>box relating to the phone dialer. The option reads: "Allow phone
>>>>>>dialer to handle requests from other programs" (or similar).
>>>>>>
>>>>>> Now we can't find where that option is within windows Vista Home
>>>>>> Premium
>>>>>>
>>>>>> Any help appreciated
>>>>>>
>>>>>> --
>>>>>> Ron O'Brien
>>>>>>
>>>>>
>>>>
>>>
>>
>