Phone will only sync when Outlook or Owa is open

Hello,

Have a client that was working fine with Server Activesync until a few days
ago. Server is SBS2003 SP2 with SP2 applied to Exchange 2003. AV proactive
scanning is enabled. The client will get mail to their phone when they are
logged into Outlook or OWA. I have verified the email settings on the phone
and they are correct for their environment. Any thoughts? I have been
through a ton of posts and other KB articles. I do have 1 other user with an
Iphone that is working just fine.

Thank you

Al

Al Dargie <> wrote:
> Hello,
>
> Have a client that was working fine with Server Activesync until a
> few days ago. Server is SBS2003 SP2 with SP2 applied to Exchange
> 2003. AV proactive scanning is enabled. The client will get mail to
> their phone when they are logged into Outlook or OWA. I have verified
> the email settings on the phone and they are correct for their
> environment. Any thoughts? I have been through a ton of posts and
> other KB articles. I do have 1 other user with an Iphone that is
> working just fine.
>
> Thank you
>
> Al

Remove the Activesync settings on the phone again and start over (with the
comptuer powered off :-) ) something has to be amiss. If you have a
self-signed cert, make sure it's correctly installed on the device. Don't
set up an activesync partnership on the computer - you don't need one to
sync data if you've got Exchange. Note that you're probably better off
posting questions like this in m.p.windows.server.sbs