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Photos won't print after SP1 install

 
 
bobg
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      06-05-2008
HP Desktop Vista Home Premium SP1.

I just learned that my photos (in Windows Photo Gallery ) will not print
since I installed SP1. All worked fine before the installation. When I
select the picture and click print I get an error message, but no info or
explanation. Any ideas? bobg

 
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Rick Rogers
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      06-06-2008
Hi bobg,

Have you tried reinstalling your printer driver?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"bobg" <> wrote in message
news:389CF318-4C8E-429C-A5CE-...
> HP Desktop Vista Home Premium SP1.
>
> I just learned that my photos (in Windows Photo Gallery ) will not print
> since I installed SP1. All worked fine before the installation. When I
> select the picture and click print I get an error message, but no info or
> explanation. Any ideas? bobg


 
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bobg
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      06-06-2008
Hi Rick, Yes I have. In fact I tried HP first for their most current
driver for my model. It didn't work. Then I had two other drivers already
availlable through Device Mgr. None worked. Same problem. When it comes
out of sleep mode the resolution is changed and the desktop also changed.
Then, through Auto Upgrades, Microsoft again reinstalled the originally
upgraded driver which is the one I'm currently using. Last night, for the
first time, the resolution didn't change, and of course, neither did my
desktop arrangement. Right now I'm sitting with my fingers crossed and
we'll see what happens. I'll be back in a few days. Thanks again. bobg

"Rick Rogers" <> wrote in message
news:%...
> Hi bobg,
>
> Have you tried reinstalling your printer driver?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "bobg" <> wrote in message
> news:389CF318-4C8E-429C-A5CE-...
>> HP Desktop Vista Home Premium SP1.
>>
>> I just learned that my photos (in Windows Photo Gallery ) will not print
>> since I installed SP1. All worked fine before the installation. When I
>> select the picture and click print I get an error message, but no info or
>> explanation. Any ideas? bobg

>


 
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