Photoshop CS4 - Scanning

Hi;
With Photoshop CS3, I was able to start the Epson scanning software
from within Photoshop.
Although I can scan in CS4 (WIA support) I can no longer start the
Epson scanning software
(Vista Ultimate, 64 bit with Epson Perfection 4490)

Thanks
Bob


--
hallsworthb

On Sat, 29 Nov 2008 01:05:08 -0600, hallsworthb
<> wrote:

>Hi;
>With Photoshop CS3, I was able to start the Epson scanning software
>from within Photoshop.
>Although I can scan in CS4 (WIA support) I can no longer start the
>Epson scanning software
>(Vista Ultimate, 64 bit with Epson Perfection 4490)

What did Adobe support have to say? I'm sure you've asked them, am I
right?

See http://kb.adobe.com/selfservice/view...nalId=kb405072

You will have 32-bit PSCS4 installed, although the 64-bit version will be
the default option for use, and can use the TWAIN interface with the 32-bit
version.

The 32-bit version is installed so that you can use any 32-bit plug-ins
(e.g. TWAIN) for which no 64-bit version is available.



"hallsworthb" <> wrote in message
news:...
>
> Hi;
> With Photoshop CS3, I was able to start the Epson scanning software
> from within Photoshop.
> Although I can scan in CS4 (WIA support) I can no longer start the
> Epson scanning software
> (Vista Ultimate, 64 bit with Epson Perfection 4490)
>
> Thanks
> Bob
>
>
> --
> hallsworthb

Dominic Payer:
Thanks, I had spotted that - It just seems a shame that you trade up -
think you are pushing ahead - to find that some functionality keeps
step.

Flyboy:
I'm sorry, I can't help you - if you want to know what Adobe support
say then I am afraid you will have to ask them.
I came to a group of expert users, hoping for a supportive response,
which I got. (Thanks, Dominic)

If I am, in future, able to help someone else then I will be delighted
to do so.

Bob


--
hallsworthb

On Sat, 29 Nov 2008 11:27:22 -0600, hallsworthb
<> wrote:

>Flyboy:
>I'm sorry, I can't help you - if you want to know what Adobe support
>say then I am afraid you will have to ask them.
>I came to a group of expert users, hoping for a supportive response,
>which I got. (Thanks, Dominic)

And you were referred to an Adobe support article which you claim to
have already seen.

<sigh>

Your reply says much more about you than about me. Sad.


--
hallsworthb