Photoshop Elements 7 & HP B8550 printer

I can't get PE 7 to use the photo tray on the B8550 printer. No matter what
I tell it about the paper size, (the photo tray has 4X6 paper in it) it
insists on getting the paper from the main tray. Even when I tell it to use
the Photo Tray, it still uses the Main Tray. My old MS Digital Image Suite
software finds the 4X6 paper tray without any problems, but I can't find a
way to get PE 7 to use it.

Any ideas?

Tom

That would be something to contact Adobe about, it appears to be an
application error, not a general Windows printing error since the other
programs find it OK.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows


"Tom from WI" <> wrote in message
news:...
>I can't get PE 7 to use the photo tray on the B8550 printer. No matter what
>I tell it about the paper size, (the photo tray has 4X6 paper in it) it
>insists on getting the paper from the main tray. Even when I tell it to use
>the Photo Tray, it still uses the Main Tray. My old MS Digital Image Suite
>software finds the 4X6 paper tray without any problems, but I can't find a
>way to get PE 7 to use it.
>
> Any ideas?
>
> Tom

Try setting the "default" windows printer options (in windows) to use the
photo tray by default.
If this works, the app has problems that may require an update to resolve.
Or, you may (Lots of why this wount work thoughts) try setting up two
printers that actually point to the same printer.
Set one to use photopaper and print in photo mode), and one setup to print
mainly documents.

"Tom from WI" <> wrote in message
news:...
>I can't get PE 7 to use the photo tray on the B8550 printer. No matter what
>I tell it about the paper size, (the photo tray has 4X6 paper in it) it
>insists on getting the paper from the main tray. Even when I tell it to use
>the Photo Tray, it still uses the Main Tray. My old MS Digital Image Suite
>software finds the 4X6 paper tray without any problems, but I can't find a
>way to get PE 7 to use it.
>
> Any ideas?
>
> Tom