Please help, ATI Tech. updates messed up computer

I installed the service updates from Microsoft and now I have video problems.
I cannot record or watch TV anymore. I have ATI Multimedia Center v. 9.06
(most current).

In my installation history for Windows Update, I see I have installed
updates for:
*ATI Technologies, Inc - Video - ATI WDM TV Tuner
*ATI Technologies, Inc - Video - ATM WDM Specialized PCD Codec
*ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
*ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
*ATI Technologies, Inc - Video - ATI WDM TV Audio Crossbar
*ATI Technologies, Inc - Video - ATI WDM Specialized MVD Codec

When in device manager, it lists the AUDIO CROSSBAR as having a problem. I
attempted to roll back the driver, then rebooted. When I attempted to start
my TV, the computer auto-rebooted. It did this consistently. When I updated
the driver again to the newest version, the computer did not auto-restart,
but I get an error when attempting to watch TV, stating "The TV Tuner did not
initialize properly".

I ran diagnotistics from within the TV program and the error messages are:

FAILED
**"Capture driver is not loaded nor enumerated by the de..." (I cannot
expand to view the rest of the error message.
**"ATI Rage Theater Video Capture"

WARNING
Available MPEG Decoders:
(decoders displayed in order of merit)
1) Name: 'Elecard MPEG2 Video Decoder'
MPEG decoder supports DXVA:0
2) Name: 'ATI MPEG Video Decoder'
MPEG decoder supports DVXA:1
Hard Drive: Maxtor 4D080h4
DMA for Hard Drive operation may not be enabled.

When I try to go into the Settings area of the Multimedia Center, it freezes
on the "Video" tab and I have to Ctrl+Alt+Del to get out of it.

Rebooting does nothing.

What happened and how can I get my video working again?? Thank you.

Go here and go to #6
http://www.showshifter.com/support/c..._aiwRadeon.htm Download the
Uninstaller.
Use it to remove all the ATI drivers. Go to Control Panel>Add/Remove
Programs and remove any ATI stuff in
there. Once they are all removed restart and then reinstall all the
original ATI drivers.



"KCBlueGal" <> wrote in message
news:228E081A-1851-4BD9-B130-...
>I installed the service updates from Microsoft and now I have video
>problems.
> I cannot record or watch TV anymore. I have ATI Multimedia Center v. 9.06
> (most current).
>
> In my installation history for Windows Update, I see I have installed
> updates for:
> *ATI Technologies, Inc - Video - ATI WDM TV Tuner
> *ATI Technologies, Inc - Video - ATM WDM Specialized PCD Codec
> *ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
> *ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
> *ATI Technologies, Inc - Video - ATI WDM TV Audio Crossbar
> *ATI Technologies, Inc - Video - ATI WDM Specialized MVD Codec
>
> When in device manager, it lists the AUDIO CROSSBAR as having a problem. I
> attempted to roll back the driver, then rebooted. When I attempted to
> start
> my TV, the computer auto-rebooted. It did this consistently. When I
> updated
> the driver again to the newest version, the computer did not auto-restart,
> but I get an error when attempting to watch TV, stating "The TV Tuner did
> not
> initialize properly".
>
> I ran diagnotistics from within the TV program and the error messages are:
>
> FAILED
> **"Capture driver is not loaded nor enumerated by the de..." (I cannot
> expand to view the rest of the error message.
> **"ATI Rage Theater Video Capture"
>
> WARNING
> Available MPEG Decoders:
> (decoders displayed in order of merit)
> 1) Name: 'Elecard MPEG2 Video Decoder'
> MPEG decoder supports DXVA:0
> 2) Name: 'ATI MPEG Video Decoder'
> MPEG decoder supports DVXA:1
> Hard Drive: Maxtor 4D080h4
> DMA for Hard Drive operation may not be enabled.
>
> When I try to go into the Settings area of the Multimedia Center, it
> freezes
> on the "Video" tab and I have to Ctrl+Alt+Del to get out of it.
>
> Rebooting does nothing.
>
> What happened and how can I get my video working again?? Thank you.

Thank you.

I wish I had never installed any updates from Microsoft. My internet
connection is now sketchy and can only access about 30% of the sites I try.

I managed to download the new drivers but each installation results in a
"DLL Function Crash" error message. I have been at this for four hours now.

I give up.

"LVTravel" wrote:

> If you download the latest ATI drivers from
> https://support.ati.com/ics/support/...ge&folderID=27
>
> Once you delete the previous drivers, install the new ones following the
> manufacturer's instructions. You may need to install the original drivers
> from the installation CD first (especially the DVD and TV viewing programs
> and then you should be able to update the drivers properly.
>
> Many people have problems when they update their video drivers from
> Microsoft's update site. There have been many posts to this and other NGs
> about just this issue.
>
>
>
>
> "KCBlueGal" <> wrote in message
> news:B88BCB54-E844-4970-9764-...
> > Object not found error message on that link.
> >
> > But I think I know what you are getting at.
> >
> > I already have a copy of the CAT Uninstaller and I will just do that and
> > then follow the rest of your advice. Thank you.
> >
> > BTW, System Restore worked halfway. It starts the TV, starts the sound,
> > then
> > ends the TV but doesn't end the sound for the TV. Interesting.
> >
> > "Rich Barry" wrote:
> >
> >> Go here and go to #6
> >> http://www.showshifter.com/support/c..._aiwRadeon.htm Download the
> >> Uninstaller.
> >> Use it to remove all the ATI drivers. Go to Control Panel>Add/Remove
> >> Programs and remove any ATI stuff in
> >> there. Once they are all removed restart and then reinstall all the
> >> original ATI drivers.
> >>
> >>
> >>
> >> "KCBlueGal" <> wrote in message
> >> news:228E081A-1851-4BD9-B130-...
> >> >I installed the service updates from Microsoft and now I have video
> >> >problems.
> >> > I cannot record or watch TV anymore. I have ATI Multimedia Center v.
> >> > 9.06
> >> > (most current).
> >> >
> >> > In my installation history for Windows Update, I see I have installed
> >> > updates for:
> >> > *ATI Technologies, Inc - Video - ATI WDM TV Tuner
> >> > *ATI Technologies, Inc - Video - ATM WDM Specialized PCD Codec
> >> > *ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
> >> > *ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
> >> > *ATI Technologies, Inc - Video - ATI WDM TV Audio Crossbar
> >> > *ATI Technologies, Inc - Video - ATI WDM Specialized MVD Codec
> >> >
> >> > When in device manager, it lists the AUDIO CROSSBAR as having a
> >> > problem. I
> >> > attempted to roll back the driver, then rebooted. When I attempted to
> >> > start
> >> > my TV, the computer auto-rebooted. It did this consistently. When I
> >> > updated
> >> > the driver again to the newest version, the computer did not
> >> > auto-restart,
> >> > but I get an error when attempting to watch TV, stating "The TV Tuner
> >> > did
> >> > not
> >> > initialize properly".
> >> >
> >> > I ran diagnotistics from within the TV program and the error messages
> >> > are:
> >> >
> >> > FAILED
> >> > **"Capture driver is not loaded nor enumerated by the de..." (I cannot
> >> > expand to view the rest of the error message.
> >> > **"ATI Rage Theater Video Capture"
> >> >
> >> > WARNING
> >> > Available MPEG Decoders:
> >> > (decoders displayed in order of merit)
> >> > 1) Name: 'Elecard MPEG2 Video Decoder'
> >> > MPEG decoder supports DXVA:0
> >> > 2) Name: 'ATI MPEG Video Decoder'
> >> > MPEG decoder supports DVXA:1
> >> > Hard Drive: Maxtor 4D080h4
> >> > DMA for Hard Drive operation may not be enabled.
> >> >
> >> > When I try to go into the Settings area of the Multimedia Center, it
> >> > freezes
> >> > on the "Video" tab and I have to Ctrl+Alt+Del to get out of it.
> >> >
> >> > Rebooting does nothing.
> >> >
> >> > What happened and how can I get my video working again?? Thank you.
> >>
> >>
> >>
>
>
>
>

My original installation disk doesn't work with WinXP SP2.

I reformatted two weeks ago and downloaded the drivers from ATI's website
and installed them with no problems at that time. I NEVER had the issues I'm
having now.

I was able to delete the original drivers, but of course can't reinstall.
Updating has no effect.

"LVTravel" wrote:

> Are you able to delete the original and/or update drivers from the computer?
> If so delete them and then install with the original disks first and then
> run the new driver file/s as an update. You will have to reboot the
> computer after deleting the original drivers before you install the CD.
>
>
> "KCBlueGal" <> wrote in message
> news:A41C1385-CBB0-46E3-80C9-...
> > Thank you.
> >
> > I wish I had never installed any updates from Microsoft. My internet
> > connection is now sketchy and can only access about 30% of the sites I
> > try.
> >
> > I managed to download the new drivers but each installation results in a
> > "DLL Function Crash" error message. I have been at this for four hours
> > now.
> >
> > I give up.
> >
> > "LVTravel" wrote:
> >
> >> If you download the latest ATI drivers from
> >> https://support.ati.com/ics/support/...ge&folderID=27
> >>
> >> Once you delete the previous drivers, install the new ones following the
> >> manufacturer's instructions. You may need to install the original drivers
> >> from the installation CD first (especially the DVD and TV viewing
> >> programs
> >> and then you should be able to update the drivers properly.
> >>
> >> Many people have problems when they update their video drivers from
> >> Microsoft's update site. There have been many posts to this and other
> >> NGs
> >> about just this issue.
> >>
> >>
> >>
> >>
> >> "KCBlueGal" <> wrote in message
> >> news:B88BCB54-E844-4970-9764-...
> >> > Object not found error message on that link.
> >> >
> >> > But I think I know what you are getting at.
> >> >
> >> > I already have a copy of the CAT Uninstaller and I will just do that
> >> > and
> >> > then follow the rest of your advice. Thank you.
> >> >
> >> > BTW, System Restore worked halfway. It starts the TV, starts the sound,
> >> > then
> >> > ends the TV but doesn't end the sound for the TV. Interesting.
> >> >
> >> > "Rich Barry" wrote:
> >> >
> >> >> Go here and go to #6
> >> >> http://www.showshifter.com/support/c..._aiwRadeon.htm Download
> >> >> the
> >> >> Uninstaller.
> >> >> Use it to remove all the ATI drivers. Go to Control
> >> >> Panel>Add/Remove
> >> >> Programs and remove any ATI stuff in
> >> >> there. Once they are all removed restart and then reinstall all
> >> >> the
> >> >> original ATI drivers.
> >> >>
> >> >>
> >> >>
> >> >> "KCBlueGal" <> wrote in message
> >> >> news:228E081A-1851-4BD9-B130-...
> >> >> >I installed the service updates from Microsoft and now I have video
> >> >> >problems.
> >> >> > I cannot record or watch TV anymore. I have ATI Multimedia Center v.
> >> >> > 9.06
> >> >> > (most current).
> >> >> >
> >> >> > In my installation history for Windows Update, I see I have
> >> >> > installed
> >> >> > updates for:
> >> >> > *ATI Technologies, Inc - Video - ATI WDM TV Tuner
> >> >> > *ATI Technologies, Inc - Video - ATM WDM Specialized PCD Codec
> >> >> > *ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
> >> >> > *ATI Technologies, Inc - Video - ATI WDM Rage Theater Audio
> >> >> > *ATI Technologies, Inc - Video - ATI WDM TV Audio Crossbar
> >> >> > *ATI Technologies, Inc - Video - ATI WDM Specialized MVD Codec
> >> >> >
> >> >> > When in device manager, it lists the AUDIO CROSSBAR as having a
> >> >> > problem. I
> >> >> > attempted to roll back the driver, then rebooted. When I attempted
> >> >> > to
> >> >> > start
> >> >> > my TV, the computer auto-rebooted. It did this consistently. When I
> >> >> > updated
> >> >> > the driver again to the newest version, the computer did not
> >> >> > auto-restart,
> >> >> > but I get an error when attempting to watch TV, stating "The TV
> >> >> > Tuner
> >> >> > did
> >> >> > not
> >> >> > initialize properly".
> >> >> >
> >> >> > I ran diagnotistics from within the TV program and the error
> >> >> > messages
> >> >> > are:
> >> >> >
> >> >> > FAILED
> >> >> > **"Capture driver is not loaded nor enumerated by the de..." (I
> >> >> > cannot
> >> >> > expand to view the rest of the error message.
> >> >> > **"ATI Rage Theater Video Capture"
> >> >> >
> >> >> > WARNING
> >> >> > Available MPEG Decoders:
> >> >> > (decoders displayed in order of merit)
> >> >> > 1) Name: 'Elecard MPEG2 Video Decoder'
> >> >> > MPEG decoder supports DXVA:0
> >> >> > 2) Name: 'ATI MPEG Video Decoder'
> >> >> > MPEG decoder supports DVXA:1
> >> >> > Hard Drive: Maxtor 4D080h4
> >> >> > DMA for Hard Drive operation may not be enabled.
> >> >> >
> >> >> > When I try to go into the Settings area of the Multimedia Center, it
> >> >> > freezes
> >> >> > on the "Video" tab and I have to Ctrl+Alt+Del to get out of it.
> >> >> >
> >> >> > Rebooting does nothing.
> >> >> >
> >> >> > What happened and how can I get my video working again?? Thank you.
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
> >>
> >
>
>
>
>

The ATI drivers sent by Microsoft can not be removed by any of the removal
tools I have found so far. These drivers do NOT work with ATI hardware but
can not be removed as far as I can tell.

You can go into the device manager, expand sound, video... you will see
several ATI devices. Pick one and select update driver. Choose install from
list, then select Don't serach... Then when you see the list unselect show
compatible hardware. You will now see two drivers with the same name.
Choose the second one. Now go back and do the same for the rest of the ATI
devices.

This will get most of your stuff working. I am still trying to get
scheduled recording working again.

Don