Please help - Update failed: KB2385678 Security Update for WindowsServer 2008 R2 x64 Edition

Hi all

I wanted to install all the latest updates on my Windows Server
Foundation 2008 R2 x64 box this morning and so I ran the Windows
Update tool.

It started downloading variaous updates but then the progress bar
didn't move for 15 minutes so I ended up cancelling and restarting
anyway. Looking at the update history the following update failed:

Security Update for Windows Server 2008 R2 x64 Edition (KB2385678)

So now, having rebooted, when I check for updates again it just sits
there checking for updates with the progress bar going from left to
right and back again endlessly.

Also, since the reboot I can no longer connect to the server using
Remote Desktop.

And something I'd noticed a few weeks ago, but had not done anything
about it (I'm no server expert!), was the fact that in the Server
Manager I can't see what Roles and Features are installed - it says
there was an error refreshing roles and features:

"Unexpected error refreshing Server Manager. The remote procedure call
failed. (Exception from HRESULT 0x800706BE)"

I did some googling and came across this post:

"Server Manager 2008 could not discover state of system"
(http://social.technet.microsoft.com/...servermanager/
thread/7216345c-fc73-4bc1-9b54-dcfe224ba59e)

and so I downloaded and tried to run the "System Update Readiness
Tool" as recommended. However when I ran the installer the dialog box
"Windows Update Standalone Installer" is just continually "Searching
for updates on this computer..." Pressing the Cancel button on the
dialog box doesn't close the dialog box.

I've seen this message in the System Event log a few times:

"The Windows Modules Installer service terminated unexpectedly. It
has done this 1 time(s). The following corrective action will be
taken in 120000 milliseconds: Restart the service."

I did manually restart the service.

I'd appreciate any help in getting:

a) Windows Update working again
b) Remote Desktop working again
c) Roles and Features working again in Server Manager

Many thanks, and apologies for such a long post.

Tim

timpent

Server Foundation??

Your source of purchase or procurement of your Windows Server Foundation 2008 R2 x64
was from who? Important you tell us so as we can help you with your present update
issue

--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
This posting is provided "AS IS" with no warranties, and confers no rights.
http://www.microsoft.com/protect




"timpent" <> wrote in message
news:f480a1f8-1209-427d-9274-...
> Hi all
>
> I wanted to install all the latest updates on my Windows Server
> Foundation 2008 R2 x64 box this morning and so I ran the Windows
> Update tool.
>
> It started downloading variaous updates but then the progress bar
> didn't move for 15 minutes so I ended up cancelling and restarting
> anyway. Looking at the update history the following update failed:
>
> Security Update for Windows Server 2008 R2 x64 Edition (KB2385678)
>
> So now, having rebooted, when I check for updates again it just sits
> there checking for updates with the progress bar going from left to
> right and back again endlessly.
>
> Also, since the reboot I can no longer connect to the server using
> Remote Desktop.
>
> And something I'd noticed a few weeks ago, but had not done anything
> about it (I'm no server expert!), was the fact that in the Server
> Manager I can't see what Roles and Features are installed - it says
> there was an error refreshing roles and features:
>
> "Unexpected error refreshing Server Manager. The remote procedure call
> failed. (Exception from HRESULT 0x800706BE)"
>
> I did some googling and came across this post:
>
> "Server Manager 2008 could not discover state of system"
> (http://social.technet.microsoft.com/...servermanager/
> thread/7216345c-fc73-4bc1-9b54-dcfe224ba59e)
>
> and so I downloaded and tried to run the "System Update Readiness
> Tool" as recommended. However when I ran the installer the dialog box
> "Windows Update Standalone Installer" is just continually "Searching
> for updates on this computer..." Pressing the Cancel button on the
> dialog box doesn't close the dialog box.
>
> I've seen this message in the System Event log a few times:
>
> "The Windows Modules Installer service terminated unexpectedly. It
> has done this 1 time(s). The following corrective action will be
> taken in 120000 milliseconds: Restart the service."
>
> I did manually restart the service.
>
> I'd appreciate any help in getting:
>
> a) Windows Update working again
> b) Remote Desktop working again
> c) Roles and Features working again in Server Manager
>
> Many thanks, and apologies for such a long post.
>
> Tim

Hi Peter

It's a Dell T100. However the good news is that I followed Karen Ji's
instructions in this post (http://social.technet.microsoft.com/Forums/
en-US/winservermanager/thread/bfde9f80-c510-467a-8633-b86b038ced67)
and everything's ok now except for Remote Desktop (administration
only) not working, but I'll look into that as a separate issue.

Thanks

Tim

On Mar 15, 2:23*pm, "Peter Foldes" <ok...@hotmail.com> wrote:
> timpent
>
> Server Foundation??
>
> Your source of purchase or procurement of your Windows Server Foundation 2008 R2 x64
> was from who? Important you tell us so as we can help you with your present update
> issue
>
> --
> Peter
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
> This posting is provided "AS IS" with no warranties, and confers no rights.http://www.microsoft.com/protect
>
> "timpent" <tim.pentre...@gmail.com> wrote in message
>
> news:f480a1f8-1209-427d-9274-...
>
> > Hi all
>
> > I wanted to install all the latest updates on my Windows Server
> > Foundation 2008 R2 x64 box this morning and so I ran the Windows
> > Update tool.
>
> > It started downloading variaous updates but then the progress bar
> > didn't move for 15 minutes so I ended up cancelling and restarting
> > anyway. Looking at the update history the following update failed:
>
> > Security Update for Windows Server 2008 R2 x64 Edition (KB2385678)
>
> > So now, having rebooted, when I check for updates again it just sits
> > there checking for updates with the progress bar going from left to
> > right and back again endlessly.
>
> > Also, since the reboot I can no longer connect to the server using
> > Remote Desktop.
>
> > And something I'd noticed a few weeks ago, but had not done anything
> > about it (I'm no server expert!), was the fact that in the Server
> > Manager I can't see what Roles and Features are installed - it says
> > there was an error refreshing roles and features:
>
> > "Unexpected error refreshing Server Manager. The remote procedure call
> > failed. (Exception from HRESULT 0x800706BE)"
>
> > I did some googling and came across this post:
>
> > "Server Manager 2008 could not discover state of system"
> > (http://social.technet.microsoft.com/...servermanager/
> > thread/7216345c-fc73-4bc1-9b54-dcfe224ba59e)
>
> > and so I downloaded and tried to run the "System Update Readiness
> > Tool" as recommended. However when I ran the installer the dialog box
> > "Windows Update Standalone Installer" is just continually "Searching
> > for updates on this computer..." Pressing the Cancel button on the
> > dialog box doesn't close the dialog box.
>
> > I've seen this message in the System Event log a few times:
>
> > "The Windows Modules Installer service terminated unexpectedly. *It
> > has done this 1 time(s). *The following corrective action will be
> > taken in 120000 milliseconds: Restart the service."
>
> > I did manually restart the service.
>
> > I'd appreciate any help in getting:
>
> > a) Windows Update working again
> > b) Remote Desktop working again
> > c) Roles and Features working again in Server Manager
>
> > Many thanks, and apologies for such a long post.
>
> > Tim