Go to Start > Run > type in [or copy&paste into the Open: line]
%windir%\windowsupdate.log
Click OK or press Enter
Please post at least the *last* 50 or so lines of the log.
Also, check the Event Viewer for errors in the Application log that show
the Source as MsiInstaller. [Right click My Computer either on the
Desktop or the Start Menu and choose Manage. Click the plus sign next to
Event Viewer]
When you locate one, double click on it.
Then click the File icon located under the up and down arrows to copy it
to the Clipboard.
Paste that into your reply too, please.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Bill Rueck wrote:
> I've been having a problem installing Microsoft updates for a few
>
> months. After all kinds of removing and reinstalling items in the
>
> Registry I found that Windows Installer does not appear in my Services
>
> folder. Further investigation revealed that the file MSISERVER is gone
>
> from my Registry. All the automatic updates have been failing up to
>
> yesterday [Sunday] and today [Monday]. A windows security update
>
> succeeded on Sunday and THE SAME update succeeded on Monday. I don't
>
> understand how they installed when my Windows Installer does not
> appear
>
> in my Services folder. Someone suggested I delete Office 2003 and
>
> re-install it, but I can't delete anything because the Installer is
> not
>
> there. I welcome any suggestions enabling me to resume updating my
>
> computer. I'm running Windows XP Pro on a HP Media Edition Desk
>
> Top.Thanks, Bill
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