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Pleaseee help. New error messages

 
 
cory21
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      01-15-2009

So i was on my laptop looking at cars just earlier and it died, so
plugged it in and left it. I came back later and turned it all on an
soon as it loads it gave me an error message about dell video chat no
being able to load or something, and everytime i try and open firefox i
says program failed in intalize (0xc0000005) .. How do i fix this

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cory21
 
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cory21
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      01-15-2009

oh and for whatever reason Internet explorer does work... but firefox
quicktime, and dellvideo chat all have the 0xc0000005 erro

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cory21
 
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Malke
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      01-16-2009
cory21 wrote:

>
> So i was on my laptop looking at cars just earlier and it died, so i
> plugged it in and left it. I came back later and turned it all on and
> soon as it loads it gave me an error message about dell video chat not
> being able to load or something, and everytime i try and open firefox it
> says program failed in intalize (0xc0000005) .. How do i fix this?
>
>


Uninstall/reinstall the problem programs. By treating your laptop the way
you did, the programs were corrupted.

Malke
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MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 
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cory21
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      01-16-2009

i uninstalled and reinstalled firefox but the problem came right back..
i did a system restore so a few days ago when it wasnt happening an
didnt do anything to help.. Any other things to try

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cory21
 
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Malke
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      01-16-2009
cory21 wrote:

>
> i uninstalled and reinstalled firefox but the problem came right back...
> i did a system restore so a few days ago when it wasnt happening and
> didnt do anything to help.. Any other things to try?


Are you saying the program worked OK for a while and then got worse? If yes,
then possibly you have a failing hard drive or flaky RAM. This would cause
file corruption.

It might be time to do some hardware testing, at least of the drive and the
RAM.

http://www.elephantboycomputers.com/...ardware_Tshoot

1) You can test the memory yourself. I believe that Vista has a memory
tester, but I like Memtest86+ from www.memtest.org. Obviously, you have to
get the program from a working machine. You will download the .iso to make
a bootable cd. Burn the file with third-party burning software - as an
image, not as data. Then boot with the media you made (you may need to
change the boot priority in your BIOS so that the optical drive is the
first boot device). The test will run immediately. Let the test run for an
hour or two - unless errors are seen immediately. If you get any errors,
replace the RAM.

2) Test the hard drive with a diagnostic utility downloaded from the drive
mftr.'s website. You will create a bootable CD with the file you download.
You will need third-party burning software to do this such as Roxio, Nero,
or the free CDBurnerXP Pro. Burn as an image, not as data.

http://www.cdburnerxp.se/

Boot with the CD you made and do a thorough test of the drive. If it fails
any physical tests, replace it.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 
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