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Pls help with error 0x80246002 (Windows Update)

 
 
Kartik
Guest
Posts: n/a

 
      01-05-2008
Hi,

I get an error 0x80246002 while running windows update, its trying to patch
cumulative IE 7 patch Dec 11 / 2007 release.

Below is the windowsUpdate.log

Any help is much appreciated,
thanks
Kartik

2008-01-05 21:44:56:494 1076 7d8 Misc = Process:
C:\Windows\system32\svchost.exe
2008-01-05 21:44:56:552 1076 7d8 Misc = Module:
c:\windows\system32\wuaueng.dll
2008-01-05 21:44:56:427 1076 7d8 Service *************
2008-01-05 21:44:56:611 1076 7d8 Service ** START ** Service: Service
startup
2008-01-05 21:44:56:724 1076 7d8 Service *********
2008-01-05 21:44:57:005 1076 7d8 Agent * WU client version 7.0.6000.381
2008-01-05 21:44:57:005 1076 7d8 Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-01-05 21:44:57:064 1076 7d8 Agent * Access type: No proxy
2008-01-05 21:44:57:122 1076 7d8 Agent * Network state: Connected
2008-01-05 21:45:42:227 1076 7d8 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-01-05 21:45:42:227 1076 7d8 Agent *********** Agent: Initializing
global settings cache ***********
2008-01-05 21:45:42:227 1076 7d8 Agent * WSUS server: <NULL>
2008-01-05 21:45:42:227 1076 7d8 Agent * WSUS status server: <NULL>
2008-01-05 21:45:42:227 1076 7d8 Agent * Target group: (Unassigned
Computers)
2008-01-05 21:45:42:227 1076 7d8 Agent * Windows Update access disabled:
No
2008-01-05 21:45:44:934 1076 7d8 DnldMgr Download manager restoring 0
downloads
2008-01-05 21:45:44:934 1076 7d8 DnldMgr Retrieved 6 persisted download jobs
2008-01-05 21:45:44:934 1076 7d8 DnldMgr *********** DnldMgr: Restoring
download [no. 0] ***********
2008-01-05 21:45:44:934 1076 7d8 DnldMgr * BITS JobId =
{1934851A-C882-41A4-8DD7-74ED14AEF214}
2008-01-05 21:45:44:934 1076 7d8 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-05 21:45:44:997 1076 7d8 DnldMgr * UpdateId =
{E8F35C3F-93A2-4A36-8433-A3AB5FBFCB61}.103
2008-01-05 21:45:45:098 1076 7d8 DnldMgr * Restored download job.
2008-01-05 21:45:45:102 1076 7d8 DnldMgr *********** DnldMgr: Restoring
download [no. 1] ***********
2008-01-05 21:45:45:102 1076 7d8 DnldMgr * BITS JobId =
{F340192E-E911-4CBC-B403-A2E004D8F088}
2008-01-05 21:45:45:102 1076 7d8 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-05 21:45:45:118 1076 7d8 DnldMgr * UpdateId =
{D2E06CAA-83CD-4E0B-A629-4682B4E0C333}.100
2008-01-05 21:45:45:137 1076 7d8 DnldMgr * Restored download job.
2008-01-05 21:45:45:141 1076 7d8 DnldMgr *********** DnldMgr: Restoring
download [no. 2] ***********
2008-01-05 21:45:45:141 1076 7d8 DnldMgr * BITS JobId =
{2278916A-D2B2-40C6-AA40-9FFD7399D080}
2008-01-05 21:45:45:141 1076 7d8 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-05 21:45:45:177 1076 7d8 DnldMgr * UpdateId =
{2835A0D7-6BDA-4CC4-862B-30785A3C68AC}.100
2008-01-05 21:45:45:192 1076 7d8 DnldMgr * Restored download job.
2008-01-05 21:45:45:192 1076 7d8 DnldMgr *********** DnldMgr: Restoring
download [no. 3] ***********
2008-01-05 21:45:45:192 1076 7d8 DnldMgr * BITS JobId =
{2907C98F-6C43-4A68-BEA8-1A1D18AF461F}
2008-01-05 21:45:45:192 1076 7d8 DnldMgr * ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-01-05 21:45:45:223 1076 7d8 DnldMgr * UpdateId =
{4D9CA8D6-2220-4AD1-BA85-F3A9F669BEEE}.100
2008-01-05 21:45:45:247 1076 7d8 DnldMgr * Restored download job.
2008-01-05 21:45:45:247 1076 7d8 DnldMgr *********** DnldMgr: Restoring
download [no. 4] ***********
2008-01-05 21:45:45:247 1076 7d8 DnldMgr * BITS JobId =
{AB8F21BC-C6C4-453D-8AC9-D0BC64F204C3}
2008-01-05 21:45:45:247 1076 7d8 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-05 21:45:45:262 1076 7d8 DnldMgr * UpdateId =
{A8A4C8BA-ED9B-4120-8A30-BFA238FEA098}.104
2008-01-05 21:45:45:266 1076 7d8 DnldMgr * Restored download job.
2008-01-05 21:45:45:266 1076 7d8 DnldMgr *********** DnldMgr: Restoring
download [no. 5] ***********
2008-01-05 21:45:45:266 1076 7d8 DnldMgr * BITS JobId =
{018157CE-14CD-4E2F-9A8C-981DA2774457}
2008-01-05 21:45:45:270 1076 7d8 DnldMgr * ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-01-05 21:45:45:294 1076 7d8 DnldMgr * UpdateId =
{53C9B5BF-2940-4A7F-B070-D211D6E89064}.100
2008-01-05 21:45:45:321 1076 7d8 DnldMgr * Restored download job.
2008-01-05 21:45:45:321 1076 7d8 AU ########### AU: Initializing Automatic
Updates ###########
2008-01-05 21:45:45:348 1076 7d8 AU # Approval type: Scheduled (User
preference)
2008-01-05 21:45:45:348 1076 7d8 AU # Scheduled install day/time: Every
day at 3:00
2008-01-05 21:45:45:348 1076 7d8 AU # Auto-install minor updates: Yes
(User preference)
2008-01-05 21:45:45:458 1076 7d8 AU Setting AU scheduled install time to
2008-01-05 21:30:00
2008-01-05 21:45:45:942 1076 7d8 Report *********** Report: Initializing
static reporting data ***********
2008-01-05 21:45:45:942 1076 7d8 Report * OS Version = 6.0.6000.0.0.65792
2008-01-05 21:45:45:942 1076 7d8 Report * OS Product Type = 0x00000006
2008-01-05 21:45:46:032 1076 7d8 Report * Computer Brand = VIAK8_
2008-01-05 21:45:46:032 1076 7d8 Report * Computer Model = AWRDACPI
2008-01-05 21:45:46:044 1076 7d8 Report * Bios Revision = F13
2008-01-05 21:45:46:044 1076 7d8 Report * Bios Name = Award Modular BIOS
v6.00PG
2008-01-05 21:45:46:044 1076 7d8 Report * Bios Release Date =
2005-07-25T00:00:00
2008-01-05 21:45:46:044 1076 7d8 Report * Locale ID = 16393
2008-01-05 21:45:46:067 1076 7d8 AU AU finished delayed initialization
2008-01-05 21:45:46:067 1076 7d8 AU #############
2008-01-05 21:45:46:067 1076 7d8 AU ## START ## AU: Search for updates
2008-01-05 21:45:46:067 1076 7d8 AU #########
2008-01-05 21:45:46:071 1076 7d8 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {048132E5-72AB-4A38-B9E0-6DBD612E093D}]
2008-01-05 21:45:46:075 1076 d90 Agent *************
2008-01-05 21:45:46:075 1076 d90 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-01-05 21:45:46:075 1076 d90 Agent *********
2008-01-05 21:45:46:075 1076 d90 Agent * Online = No; Ignore download
priority = No
2008-01-05 21:45:46:075 1076 d90 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-01-05 21:45:46:075 1076 d90 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
 
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Andre Da Costa[ActiveWin]
Guest
Posts: n/a

 
      01-05-2008
Rename the SoftwareDistribution folder. (Because of possible folder
corruption or other errors.)
Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this
folder.
Create a new folder called "SoftwareDistribution"
Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
Rerun Windows Update.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry

"Kartik" <> wrote in message
news:C9F0D405-CC8C-407D-82BE-...
> Hi,
>
> I get an error 0x80246002 while running windows update, its trying to
> patch cumulative IE 7 patch Dec 11 / 2007 release.
>
> Below is the windowsUpdate.log
>
> Any help is much appreciated,
> thanks
> Kartik
>
> 2008-01-05 21:44:56:494 1076 7d8 Misc = Process:
> C:\Windows\system32\svchost.exe
> 2008-01-05 21:44:56:552 1076 7d8 Misc = Module:
> c:\windows\system32\wuaueng.dll
> 2008-01-05 21:44:56:427 1076 7d8 Service *************
> 2008-01-05 21:44:56:611 1076 7d8 Service ** START ** Service: Service
> startup
> 2008-01-05 21:44:56:724 1076 7d8 Service *********
> 2008-01-05 21:44:57:005 1076 7d8 Agent * WU client version 7.0.6000.381
> 2008-01-05 21:44:57:005 1076 7d8 Agent * Base directory:
> C:\Windows\SoftwareDistribution
> 2008-01-05 21:44:57:064 1076 7d8 Agent * Access type: No proxy
> 2008-01-05 21:44:57:122 1076 7d8 Agent * Network state: Connected
> 2008-01-05 21:45:42:227 1076 7d8 Agent *********** Agent: Initializing
> Windows Update Agent ***********
> 2008-01-05 21:45:42:227 1076 7d8 Agent *********** Agent: Initializing
> global settings cache ***********
> 2008-01-05 21:45:42:227 1076 7d8 Agent * WSUS server: <NULL>
> 2008-01-05 21:45:42:227 1076 7d8 Agent * WSUS status server: <NULL>
> 2008-01-05 21:45:42:227 1076 7d8 Agent * Target group: (Unassigned
> Computers)
> 2008-01-05 21:45:42:227 1076 7d8 Agent * Windows Update access disabled:
> No
> 2008-01-05 21:45:44:934 1076 7d8 DnldMgr Download manager restoring 0
> downloads
> 2008-01-05 21:45:44:934 1076 7d8 DnldMgr Retrieved 6 persisted download
> jobs
> 2008-01-05 21:45:44:934 1076 7d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 0] ***********
> 2008-01-05 21:45:44:934 1076 7d8 DnldMgr * BITS JobId =
> {1934851A-C882-41A4-8DD7-74ED14AEF214}
> 2008-01-05 21:45:44:934 1076 7d8 DnldMgr * ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-01-05 21:45:44:997 1076 7d8 DnldMgr * UpdateId =
> {E8F35C3F-93A2-4A36-8433-A3AB5FBFCB61}.103
> 2008-01-05 21:45:45:098 1076 7d8 DnldMgr * Restored download job.
> 2008-01-05 21:45:45:102 1076 7d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 1] ***********
> 2008-01-05 21:45:45:102 1076 7d8 DnldMgr * BITS JobId =
> {F340192E-E911-4CBC-B403-A2E004D8F088}
> 2008-01-05 21:45:45:102 1076 7d8 DnldMgr * ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-01-05 21:45:45:118 1076 7d8 DnldMgr * UpdateId =
> {D2E06CAA-83CD-4E0B-A629-4682B4E0C333}.100
> 2008-01-05 21:45:45:137 1076 7d8 DnldMgr * Restored download job.
> 2008-01-05 21:45:45:141 1076 7d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 2] ***********
> 2008-01-05 21:45:45:141 1076 7d8 DnldMgr * BITS JobId =
> {2278916A-D2B2-40C6-AA40-9FFD7399D080}
> 2008-01-05 21:45:45:141 1076 7d8 DnldMgr * ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-01-05 21:45:45:177 1076 7d8 DnldMgr * UpdateId =
> {2835A0D7-6BDA-4CC4-862B-30785A3C68AC}.100
> 2008-01-05 21:45:45:192 1076 7d8 DnldMgr * Restored download job.
> 2008-01-05 21:45:45:192 1076 7d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 3] ***********
> 2008-01-05 21:45:45:192 1076 7d8 DnldMgr * BITS JobId =
> {2907C98F-6C43-4A68-BEA8-1A1D18AF461F}
> 2008-01-05 21:45:45:192 1076 7d8 DnldMgr * ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2008-01-05 21:45:45:223 1076 7d8 DnldMgr * UpdateId =
> {4D9CA8D6-2220-4AD1-BA85-F3A9F669BEEE}.100
> 2008-01-05 21:45:45:247 1076 7d8 DnldMgr * Restored download job.
> 2008-01-05 21:45:45:247 1076 7d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 4] ***********
> 2008-01-05 21:45:45:247 1076 7d8 DnldMgr * BITS JobId =
> {AB8F21BC-C6C4-453D-8AC9-D0BC64F204C3}
> 2008-01-05 21:45:45:247 1076 7d8 DnldMgr * ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-01-05 21:45:45:262 1076 7d8 DnldMgr * UpdateId =
> {A8A4C8BA-ED9B-4120-8A30-BFA238FEA098}.104
> 2008-01-05 21:45:45:266 1076 7d8 DnldMgr * Restored download job.
> 2008-01-05 21:45:45:266 1076 7d8 DnldMgr *********** DnldMgr: Restoring
> download [no. 5] ***********
> 2008-01-05 21:45:45:266 1076 7d8 DnldMgr * BITS JobId =
> {018157CE-14CD-4E2F-9A8C-981DA2774457}
> 2008-01-05 21:45:45:270 1076 7d8 DnldMgr * ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2008-01-05 21:45:45:294 1076 7d8 DnldMgr * UpdateId =
> {53C9B5BF-2940-4A7F-B070-D211D6E89064}.100
> 2008-01-05 21:45:45:321 1076 7d8 DnldMgr * Restored download job.
> 2008-01-05 21:45:45:321 1076 7d8 AU ########### AU: Initializing
> Automatic Updates ###########
> 2008-01-05 21:45:45:348 1076 7d8 AU # Approval type: Scheduled (User
> preference)
> 2008-01-05 21:45:45:348 1076 7d8 AU # Scheduled install day/time: Every
> day at 3:00
> 2008-01-05 21:45:45:348 1076 7d8 AU # Auto-install minor updates: Yes
> (User preference)
> 2008-01-05 21:45:45:458 1076 7d8 AU Setting AU scheduled install time to
> 2008-01-05 21:30:00
> 2008-01-05 21:45:45:942 1076 7d8 Report *********** Report: Initializing
> static reporting data ***********
> 2008-01-05 21:45:45:942 1076 7d8 Report * OS Version =
> 6.0.6000.0.0.65792
> 2008-01-05 21:45:45:942 1076 7d8 Report * OS Product Type = 0x00000006
> 2008-01-05 21:45:46:032 1076 7d8 Report * Computer Brand = VIAK8_
> 2008-01-05 21:45:46:032 1076 7d8 Report * Computer Model = AWRDACPI
> 2008-01-05 21:45:46:044 1076 7d8 Report * Bios Revision = F13
> 2008-01-05 21:45:46:044 1076 7d8 Report * Bios Name = Award Modular BIOS
> v6.00PG
> 2008-01-05 21:45:46:044 1076 7d8 Report * Bios Release Date =
> 2005-07-25T00:00:00
> 2008-01-05 21:45:46:044 1076 7d8 Report * Locale ID = 16393
> 2008-01-05 21:45:46:067 1076 7d8 AU AU finished delayed initialization
> 2008-01-05 21:45:46:067 1076 7d8 AU #############
> 2008-01-05 21:45:46:067 1076 7d8 AU ## START ## AU: Search for updates
> 2008-01-05 21:45:46:067 1076 7d8 AU #########
> 2008-01-05 21:45:46:071 1076 7d8 AU <<## SUBMITTED ## AU: Search for
> updates [CallId = {048132E5-72AB-4A38-B9E0-6DBD612E093D}]
> 2008-01-05 21:45:46:075 1076 d90 Agent *************
> 2008-01-05 21:45:46:075 1076 d90 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2008-01-05 21:45:46:075 1076 d90 Agent *********
> 2008-01-05 21:45:46:075 1076 d90 Agent * Online = No; Ignore download
> priority = No
> 2008-01-05 21:45:46:075 1076 d90 Agent * Criteria = "IsInstalled=0 and
> DeploymentAction='Installation' or IsPresent=1 and
> DeploymentAction='Uninstallation' or IsInstalled=1 and
> DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
> DeploymentAction='Uninstallation' and RebootRequired=1"
> 2008-01-05 21:45:46:075 1076 d90 Agent * ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
>
>
 
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