My client has an application server running Windows Server 2003 R2 SP2. I
recently attempted to install an update that failed and I cannot locate a
good way to troubleshoot the problem. I have copied the entry in the Event
Log here.
I would appreciate some advise as to how to troubleshoot this problem.
thanks.
Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 5/21/2009
Time: 7:57:15 PM
User: N/A
Computer: XXXXX
Description:
Installation Failure: Windows failed to install the following update with
error 0x80070668: Security Update for Microsoft PowerPoint 2003 (KB957784).
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 36 36 38 20 0070668
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 46 30 46 44 43 39 ={F0FDC9
0028: 45 30 2d 34 31 34 34 2d E0-4144-
0030: 34 30 39 33 2d 39 30 33 4093-903
0038: 33 2d 35 35 37 45 43 35 3-557EC5
0040: 45 45 31 30 38 33 7d 20 EE1083}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 30 20 00 00 .