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Pre-Installed Vista Business 32bit to 64bit

 
 
Jeff
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      02-13-2008
Afternoon all,

Quick question. I recently bought a Dell computer that came with the 32-bit
version of Vista Business pre-installed. I'd like to 'upgrade' to the 64-bit
version and am wondering what routes I can take to get there?

I have tried to use the online upgrade to request a 64-bit CD, but it says
my product key is not valid.

Any help appreciated!

Jeff.
 
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Mike Brannigan
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      02-13-2008
"Jeff" <> wrote in message
news:52102AB5-D4C6-44A5-9518-...
> Afternoon all,
>
> Quick question. I recently bought a Dell computer that came with the
> 32-bit
> version of Vista Business pre-installed. I'd like to 'upgrade' to the
> 64-bit
> version and am wondering what routes I can take to get there?
>
> I have tried to use the online upgrade to request a 64-bit CD, but it says
> my product key is not valid.
>
> Any help appreciated!
>
> Jeff.


If it came pre installed it is OEM provided so your only route to replace
this (no upgrade path from 32 to 64 bit) is to buy a new copy of Visa and
install the 64-bit version.
If you had wanted 64-bit then you should have ordered this from Dell at
purchase time.
You could try contacting them and asking them if they will provide a 64-bit
DVD but they are not obliged to .
Also note that replacing the OEM operating system will result in you getting
no support form Dell for your device.

--

Mike Brannigan

 
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Chuck
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      02-13-2008
This can be a good reason to not buy Dell! Anyway, Dell will be happy to
sell you the upgrade, and may be able to provide a very competitive price.
OEMs support OEM versions of Win software, MS supports retail & other
versions purchased directly from MS.

"Also note that replacing the OEM operating system will result in you
getting
no support form Dell for your device"
"Mike Brannigan" <Mike.Brannigan@localhost> wrote in message
news:47BB3712-D978-41A5-A2CF-...
> "Jeff" <> wrote in message
> news:52102AB5-D4C6-44A5-9518-...
> > Afternoon all,
> >
> > Quick question. I recently bought a Dell computer that came with the
> > 32-bit
> > version of Vista Business pre-installed. I'd like to 'upgrade' to the
> > 64-bit
> > version and am wondering what routes I can take to get there?
> >
> > I have tried to use the online upgrade to request a 64-bit CD, but it

says
> > my product key is not valid.
> >
> > Any help appreciated!
> >
> > Jeff.

>
> If it came pre installed it is OEM provided so your only route to replace
> this (no upgrade path from 32 to 64 bit) is to buy a new copy of Visa and
> install the 64-bit version.
> If you had wanted 64-bit then you should have ordered this from Dell at
> purchase time.
> You could try contacting them and asking them if they will provide a

64-bit
> DVD but they are not obliged to .
> Also note that replacing the OEM operating system will result in you

getting
> no support form Dell for your device.
>
> --
>
> Mike Brannigan
>



 
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