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Print Management Console - 64 Bit Vista - No Printers

 
 
Junior Member
Join Date: May 2009
Posts: 2

 
      05-26-2009
Setup
I have many Windows 2003 32 bit servers, with many print queues.
I have 2 Windows Vista 64 Bit PC's. On each, I run the Print Management Console (Run as Administrator) and Add 3 of my print servers.

I am a local admin on both of the PC's. I am not an admin on any of the servers. I would like to use the Print Management console for reporting purposes. I would like to generate reports about which and how many drivers are installed on each print server and how many print queues are on each.

Scenario
Vista PC 1
The Print Management Console shows me for each of my servers, the installed drivers, forms, ports and printers. As it should.

Vista PC 2
The Print Management Console shows me for each of my servers, the installed drivers, forms, ports. It doesn't display any printers.

Problem
I've simplified the actual scenario. This is in an enterprise with 700+ print servers, with 100+ server admins about to get Vista 64 as their primary support PC who will need to start adding 64 bit printer drivers to "some" of the print queues to support the 64 bit client machines.

Any ideas on why PMC works on my PC, but not on the other test PC?

John.
 
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Junior Member
Join Date: May 2009
Posts: 2

 
      05-26-2009
Another strange symptom.

On the PC that doesn't display the drivers, when I right click on Print Servers (from within the PMC, and Select Add/Remove Servers, the Add/Remove Servers dialog box pops-under the Print Management window. Whereas, for the PC that works correctly, the dialog box pops-up on top of the Print Management window.

I added this just in case it jogs someone's memory about another similar problem.
 
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