Printer/desktop/other

First thing that happened was I can't print; the computer shows the printer
as ready but jobs go to the queue and nothing happens. I tried to uninstall
the printer software and get a message that windows installer is busy. Then
I lost my desktop. All I get is a black screen. Everything else is working.
I tried updating everything, windows and drivers, and nothing's worked. Any
suggestions?
--
Kathi

who manufactures the printer?
"Kathi" <> wrote in message
news:BA532AFD-760B-408B-BABA-...
> First thing that happened was I can't print; the computer shows the
> printer
> as ready but jobs go to the queue and nothing happens. I tried to
> uninstall
> the printer software and get a message that windows installer is busy.
> Then
> I lost my desktop. All I get is a black screen. Everything else is
> working.
> I tried updating everything, windows and drivers, and nothing's worked.
> Any
> suggestions?
> --
> Kathi

It's an HP all in one. I am running Vista (which I'm sure is part of the
problem). And I forgot to put down that my screen saver isn't working either.
--
Kathi


"BigJim" wrote:

> who manufactures the printer?
> "Kathi" <> wrote in message
> news:BA532AFD-760B-408B-BABA-...
> > First thing that happened was I can't print; the computer shows the
> > printer
> > as ready but jobs go to the queue and nothing happens. I tried to
> > uninstall
> > the printer software and get a message that windows installer is busy.
> > Then
> > I lost my desktop. All I get is a black screen. Everything else is
> > working.
> > I tried updating everything, windows and drivers, and nothing's worked.
> > Any
> > suggestions?
> > --
> > Kathi
>
>