Even an upgrade is a clean install - of sorts. The drivers, I have found, do
not necessarily make the transition. You have to be certain that you have
Vista compatible drivers on-hand before you either upgrade or perform an
actual clean install. This is in case the necessary drivers are not part of
the Vista install package.
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
"Lance Douglas" <> wrote in message
news: oups.com...
> We are having an issue with printer drivers disappearing when
> upgrading to Vista from WinXP. I know that kernal-mode drivers are not
> supported on Vista, but it doesn't seem to matter whether it is a
> kernal-mode driver or not or maybe we just don't know how to determine
> whether it is a kernal mode driver, but we can reinstall the drivers
> after the upgrade is complete so I don't believe they are. We are
> seeing this behavior on multiple machines. We even installed some
> basic HP drivers (HP4, HP8000, etc.) on WinXP and then upgraded to
> Vista (Ultimate) and they are all gone. Vista does install a Fax
> driver and a Windows XPS Document driver but anything that was
> previously on the WinXP machine is gone once we upgrade to Vista. Is
> anyone else having this problem? Any ideas?
>
> Thanks
>
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