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Printer Keeps Showing up as being Installed On Server

 
 
Jeff Teel
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      03-22-2005
I have a printer that I have deleted a number of times from the server that
keeps showing up as being installed. It comes from one client machine that
had the printer shared at one time but I have since stopped sharing it. How
do I keep it from showing up in the printers on the server?

Thanks
Jeff


 
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Jerry zhao
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      03-23-2005
Hi Jeff,

Thanks for posting here.

Open regedit
Traverse to the HKEY_CURRENT_USER\Printers\Connections\Printername
The Printername in the above is listed as the server name and then the
printer name.
Delete the folder of the printer you wish to get rid of.

Please also check if the same key exists in
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Workgro
upCrawler\Printers. If it does exist, delete it either.

Then, the printer should no longer appear in the Printers folder. If it
does not, stop and restart the spooler and check again. To do so:

Net stop spooler
Net start spooler

If there is anything else that I can do for you, please feel free to
contact me, and I will be happy to help!

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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Jeff Teel
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      03-23-2005
Hi Jerry
Thanks for your reply. I have looked over the registry on both the server
and the client that the printer was shared from and don't see any entries
that match any of the one you have suggested. I see down to this point on
the first one "HKEY_CURRENT_USER\Printers\Connections\" but there is no
"printer" for the first one that you mentioned and I see
"HKEY_CURRENT_USER\Software\Microsoft\Windows\Curr entVersion\Explorer\" but
I don't see "Workgro
upCrawler\Printers" in either the client or server registries. Am I missing
what you have suggested to do? That is very possible!!

Thanks
Jeff


"Jerry zhao (MSFT)" <v-> wrote in message
news:...
> Hi Jeff,
>
> Thanks for posting here.
>
> Open regedit
> Traverse to the HKEY_CURRENT_USER\Printers\Connections\Printername
> The Printername in the above is listed as the server name and then the
> printer name.
> Delete the folder of the printer you wish to get rid of.
>
> Please also check if the same key exists in
> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Workgro
> upCrawler\Printers. If it does exist, delete it either.
>
> Then, the printer should no longer appear in the Printers folder. If it
> does not, stop and restart the spooler and check again. To do so:
>
> Net stop spooler
> Net start spooler
>
> If there is anything else that I can do for you, please feel free to
> contact me, and I will be happy to help!
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>



 
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Jerry zhao
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      03-24-2005
Hi Jeff,

Thanks for your response.

As for your scenario, the information of the printer may be store in the
AD. This can occur if you have check the "list in the directory" option
when sharing the printer.

You can delete the printer from the ADUC. To do so:

1. Open server management. Expand to Active directory users and computers
-> yourdomainname

2. Right click on the domainname select Find.

3. In the find window, select find "printer" and then select in "Entire
directory", click "find now".

4. Select the printer list in the below frame, right click on it and select
delete.

If you have any questions or concerns, please feel free to let me know.
It's my pleasure to be of assistance.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



 
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Jeff Teel
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      03-24-2005
Hi Jerry

I did the search in AD and found just the fax. The printer from the client
PC did not show there. When I opened the Printers and Faxes from the Start
Menu on the server the printer was showing there and has the name of the
client machine as well as the name of the printer that is attached to it. I
checked again to be sure it wasn't shared on the client and it was not. I
tried sharing it again and checking the "list in the directory" option then
unchecking the "list in the directory" option and removing the sharing of
the printer. I'll see if it shows up again on the server. When this does
happen it removes the fax as the default printer and makes the printer from
the client as the default. I guess it's got a mind of it's own!!!!

Thanks
Jeff

"Jerry zhao (MSFT)" <v-> wrote in message
news:1v5Zy$...
> Hi Jeff,
>
> Thanks for your response.
>
> As for your scenario, the information of the printer may be store in the
> AD. This can occur if you have check the "list in the directory" option
> when sharing the printer.
>
> You can delete the printer from the ADUC. To do so:
>
> 1. Open server management. Expand to Active directory users and computers
> -> yourdomainname
>
> 2. Right click on the domainname select Find.
>
> 3. In the find window, select find "printer" and then select in "Entire
> directory", click "find now".
>
> 4. Select the printer list in the below frame, right click on it and
> select
> delete.
>
> If you have any questions or concerns, please feel free to let me know.
> It's my pleasure to be of assistance.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>



 
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Jerry zhao
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Posts: n/a

 
      03-25-2005
Hi Jeff,

Nice to hear from you again!

As for this scenario, please perform the following check:

1. Share the printer again and list it on the AD, then check the AD again
and see if we can find it in the AD.

2. If we can find the printer in the AD, uncheck the "list in the
directory" option and click OK to confirm. Then check if we can find it in
the AD now.

3. If we can not find it in the AD now, please delete the printer on the
server side.

4. If it does not work, please also uninstall the printer on the client and
see if there is any change.

5. You can install the printer on another client workstation and see if the
issue occurs again.

If you have any concern on this thread, I am glad to be of further
assistance. We look forward to hearing from you.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.



 
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Jeff Teel
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      03-25-2005
Back again Jerry

I went through the steps of sharing the printer again from the client and
choose "List in the directory". After a search in AD it did appear there.
From there I right clicked on the printer and went into the properties and
removed the check from "List in the directory" and the printer was removed
from AD. I then deleted the printer from the server in Printers and Faxes.
Then I deleted the printer from the client. As expected the printer did not
appear in the Printers and Faxes again on either the server or the client .
I later re-installed the printer again on the client and it began showing in
the Printers and Faxes window but not in the AD. I don't know if this may be
the cause but when looking at the properties of the printer the port is
listed as a "Virtual printer port for USB". I wouldn't think that would
cause it to be viewed as a shared printer but I wanted to mention that.

When I view the Printers and Faxes on the server the problem printer shows
up in this format: PrinterBrand Model (From ClientPCName) Session X. X has
been anywhere from 2 up to 9 that I have noticed.

Thanks
Jeff

"Jerry zhao (MSFT)" <v-> wrote in message
news:...
> Hi Jeff,
>
> Nice to hear from you again!
>
> As for this scenario, please perform the following check:
>
> 1. Share the printer again and list it on the AD, then check the AD again
> and see if we can find it in the AD.
>
> 2. If we can find the printer in the AD, uncheck the "list in the
> directory" option and click OK to confirm. Then check if we can find it in
> the AD now.
>
> 3. If we can not find it in the AD now, please delete the printer on the
> server side.
>
> 4. If it does not work, please also uninstall the printer on the client
> and
> see if there is any change.
>
> 5. You can install the printer on another client workstation and see if
> the
> issue occurs again.
>
> If you have any concern on this thread, I am glad to be of further
> assistance. We look forward to hearing from you.
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>



 
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Jerry zhao
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Posts: n/a

 
      03-28-2005
Hi Jeff,

I am glad to see you again.

It is really a tough issue. However, I have something need to be confirmed
with you. You said the printer cannot be deleted. Does that mean that you
delete the printer but it still there or the printer disappears and then it
show up again after you restart your machine.

As for the symbol of the name of printer on the server, the printer is
created when a user connects to Remote Desktop of the server. So, please
disable printer redirection to resolve the problem. To do so:

On the server side:
Open start -> programs -> administrative tools -> terminal server
configuration. In the tscc window, check on the "window printer mapping"
option to disable the printer redirection.

You can also disable it on each client separately, to do so, please refer
to the following MS web site:

Disabling Printer Redirection
http://www.microsoft.com/resources/d...l/reskit/en-us
/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/pree_r
em_dady.asp

However, it is weird because TS can not run in App mode on the SBS 2003
server. So I have no idea why X can be from 2 up to 9.

Please feel free to let me know if you have any questions or if you need
further assistance. I'm glad to be of service.

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.




 
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Jerry zhao
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Posts: n/a

 
      03-29-2005
Hi Jeff,

I'm sorry but based on my further test, X can exceed 2.

Just update this to let you know.

Sorry again.

Have a nice day!

Best regards,

Jerry Zhao (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.

 
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Jeff Teel
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      03-29-2005
Hi Jerry....

It is looking like Remote Desktop was the culprit. I am not in front of the
client that has the printer installed on it but I have disabled the option
of connecting to the local printer when using RD on the client machine. I
didn't realize that option was selected. However I was not able to find
"window printer mapping" option in the programs -> administrative tools ->
terminal server configuration window on the server. The two folders under
Terminal Services Configuration were "Connections" and "Server Settings".

I'll post again when I am sure that this fixed it.

Thanks
Jeff



"Jerry zhao (MSFT)" <v-> wrote in message
news:...
> Hi Jeff,
>
> I'm sorry but based on my further test, X can exceed 2.
>
> Just update this to let you know.
>
> Sorry again.
>
> Have a nice day!
>
> Best regards,
>
> Jerry Zhao (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>



 
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