Hello,
I have the same problem. Did you find out how to resolve it?
"" wrote:
> I'm having trouble adding my printer ( Canon all in one Photo Printer
> - PIXMA MP480) to my Notebook ( HP Pavilion dv6775us Notebook PC,
> Windows Vista Home Premium, 32bit). I keep getting a message that
> reads: "windows can't open add printer.
> The local print spooler service is not runnig please restart the
> spooler or restart the machine".. Needless to say i have resarted the
> machine and I still get the same message. Prior to trying to add this
> printer I had no printer and a friend of mine gave me his old printer
> ( LEXMARK Z645) i tired to add this printer while i waited on my
> Canon
> printer to come to me. When i ran the install cd for the LEXMARK i
> didn't notice it was only XP compatible. After running the software i
> was prompted by a message that stated this software was not
> compatible
> with my operating current Operating system. My friend who says he
> know more about PC than I had me download the Vista drivers for the
> LEXMARK printer from the Mfg website. When I ran the download the
> print queue seemed to recognized the printer but then later displayed
> message that the installation had failed. after unistalling and
> reinstalling the software and the file downloaded from LEXMARK i
> still
> had the same problem. I was so frustrated that I didn't now what to
> do. The print queue seemed to be stuck with a test job that the
> printer had ask me to do and i could not stop it or resume it. Some
> how my friend got it to delete the job but then my print queue
> dissappeared. So i figured It was a error due to the LEXMARK printer
> being so old. I left it alone, now i have my new Canon printer which
> is Vista compatible and I tired running the software. I got message
> window that read installation no complete and then i got the window
> that read: windows can't open add printer.The local print spooler
> service is not runnig please restart the spooler or restart the
> machine. I tried restarting it and i went through the Services
> program
> to try and restart the spooler but it then gave this error message:
> Error 1068 the dependency service or group failed to start.
>
> I don't have any Printer listed in my printers folder and the spooler
> is nowhere to be found. I don't know what to do. I tried searching
> through the windows message boards and well i'm frustrated because no
> one seems to have the right answer for me. Most of the message i
> found
> were for a similar problem with XP but none for Vista. I can now
> officially say I hate VISTA!! and well i really hope someone can help
> me cuz i'm out of ideas.
>
>
>
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