Are there any print events in the system event log?
--
Alan Morris
Windows Printing Team
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"Mike" <> wrote in message
news:600EDAA0-BF54-42FD-9AC3-...
>I have an HP Photosmart 7550 that was working fine. Now for some reason, it
> prints nothing, except for the test pages. Those print immediately. I've
> tried to print email, Internet, Word documents, etc. No luck.
>
> I can see it go to the que and it says the job is printing, but then
> suddenly it goes blank. The printer isn't receiving anything.
>
> I have been in contact with HP and so far, no luck in resolving this. I
> have
> just uninstalled the correct driver for this then reinstalled it. Now,
> not
> even the test pages print; but I do get an Error message. Previously,
> Print
> jobs were listed, then just disappeared.