Printing through Primo PDF writer problems

I have installed and used successfully the Primo PDF writer on my Windows XP
machine.

On my new machine, Vista - I have downloaded and installed Primo -- and it
worked fine... until tonight.

Now for some reason, from Word when I go to PRINT and select Primo PDF as my
printer... and then Print...

I can see the print icon on the status bar show the document "printing" --
but the Primo dialog box does not open... and the document is not saved
anywhere on the drive. (I've searched for the doc name... nada other than
the Word doc.)

I uninstalled Primo -- then reinstalled... still nothing.

Any suggestions?

--
Kathryn Groves

Check if your print spooler service is running.

"Kathryn" <> wrote in message
news:...
> I have installed and used successfully the Primo PDF writer on my Windows
> XP machine.
>
> On my new machine, Vista - I have downloaded and installed Primo -- and it
> worked fine... until tonight.
>
> Now for some reason, from Word when I go to PRINT and select Primo PDF as
> my printer... and then Print...
>
> I can see the print icon on the status bar show the document "printing" --
> but the Primo dialog box does not open... and the document is not saved
> anywhere on the drive. (I've searched for the doc name... nada other than
> the Word doc.)
>
> I uninstalled Primo -- then reinstalled... still nothing.
>
> Any suggestions?
>
> --
> Kathryn Groves
>
>
>
>

how do I do that?

--
Kathryn Groves



"rajkiranpro" <> wrote in message
news:CCCCC0D4-1755-43AB-AF1C-...
> Check if your print spooler service is running.
>
> "Kathryn" <> wrote in message
> news:...
>> I have installed and used successfully the Primo PDF writer on my Windows
>> XP machine.
>>
>> On my new machine, Vista - I have downloaded and installed Primo -- and
>> it worked fine... until tonight.
>>
>> Now for some reason, from Word when I go to PRINT and select Primo PDF as
>> my printer... and then Print...
>>
>> I can see the print icon on the status bar show the document
>> "printing" -- but the Primo dialog box does not open... and the document
>> is not saved anywhere on the drive. (I've searched for the doc name...
>> nada other than the Word doc.)
>>
>> I uninstalled Primo -- then reinstalled... still nothing.
>>
>> Any suggestions?
>>
>> --
>> Kathryn Groves
>>
>>
>>
>>