Problem with Activation

Hello,

I bought a computer last year with an OEM version of Windows Vista Ultimate
x64.
I needed an additional 4GB of RAM and I was having problems with the
computer not booting up. After posting in the memory modules manufacturer's
forum they told me to alter some parameters in the BIOS regarding memory
timings. After some experimentation, the computer would not even post to
BIOS, so I decided to clear CMOS.

Now, every time I boot into Windows, it asks me to activate and if I
activate it, it tells me the license is already assigned to another computer.
I contacted Microsoft support here in Portugal and I already tried telephone
activation and System Restore as specified in the troubleshooting for
activation, with no luck. After contacting Microsoft support again they told
me to post here in the newsgroups to try to find a solution, otherwise they
would have to bill me for telephone support.

So, what do I do next?
Thanks in advance for any help given.

Kind regards,
Paulo Ribeiro

I would contact the manufacturer of your computer to resolve this issue.
--
Paul


"paulo" wrote:

> Hello,
>
> I bought a computer last year with an OEM version of Windows Vista Ultimate
> x64.
> I needed an additional 4GB of RAM and I was having problems with the
> computer not booting up. After posting in the memory modules manufacturer's
> forum they told me to alter some parameters in the BIOS regarding memory
> timings. After some experimentation, the computer would not even post to
> BIOS, so I decided to clear CMOS.
>
> Now, every time I boot into Windows, it asks me to activate and if I
> activate it, it tells me the license is already assigned to another computer.
> I contacted Microsoft support here in Portugal and I already tried telephone
> activation and System Restore as specified in the troubleshooting for
> activation, with no luck. After contacting Microsoft support again they told
> me to post here in the newsgroups to try to find a solution, otherwise they
> would have to bill me for telephone support.
>
> So, what do I do next?
> Thanks in advance for any help given.
>
> Kind regards,
> Paulo Ribeiro

Thanks for your reply Paul. However, there's no manufacturer in the sense of
say HP or IBM. It's an OEM computer, so I doubt they can help me.
Is there anything else I can do?

Kind regards,
Paulo Ribeiro

"PaulB" wrote:

> I would contact the manufacturer of your computer to resolve this issue.
> --
> Paul
>
>
> "paulo" wrote:
>
> > Hello,
> >
> > I bought a computer last year with an OEM version of Windows Vista Ultimate
> > x64.
> > I needed an additional 4GB of RAM and I was having problems with the
> > computer not booting up. After posting in the memory modules manufacturer's
> > forum they told me to alter some parameters in the BIOS regarding memory
> > timings. After some experimentation, the computer would not even post to
> > BIOS, so I decided to clear CMOS.
> >
> > Now, every time I boot into Windows, it asks me to activate and if I
> > activate it, it tells me the license is already assigned to another computer.
> > I contacted Microsoft support here in Portugal and I already tried telephone
> > activation and System Restore as specified in the troubleshooting for
> > activation, with no luck. After contacting Microsoft support again they told
> > me to post here in the newsgroups to try to find a solution, otherwise they
> > would have to bill me for telephone support.
> >
> > So, what do I do next?
> > Thanks in advance for any help given.
> >
> > Kind regards,
> > Paulo Ribeiro

paulo wrote:
> Thanks for your reply Paul. However, there's no manufacturer in the sense of
> say HP or IBM. It's an OEM computer, so I doubt they can help me.
> Is there anything else I can do?
>
> Kind regards,
> Paulo Ribeiro

Yeah, stop using proprietary Windows crap and move up to a real
operating system that doesn't have those intrusive limitations. I would
recommend Ubuntu. Get it free at http://www.ubuntu.com/. Not only is it
free, it comes with access to thousands of free programs. Not only do
you not have activate, become genuine, ad nauseum, you can install it on
as many computers as your little heart desires.

Alias
>
> "PaulB" wrote:
>
>> I would contact the manufacturer of your computer to resolve this issue.
>> --
>> Paul
>>
>>
>> "paulo" wrote:
>>
>>> Hello,
>>>
>>> I bought a computer last year with an OEM version of Windows Vista Ultimate
>>> x64.
>>> I needed an additional 4GB of RAM and I was having problems with the
>>> computer not booting up. After posting in the memory modules manufacturer's
>>> forum they told me to alter some parameters in the BIOS regarding memory
>>> timings. After some experimentation, the computer would not even post to
>>> BIOS, so I decided to clear CMOS.
>>>
>>> Now, every time I boot into Windows, it asks me to activate and if I
>>> activate it, it tells me the license is already assigned to another computer.
>>> I contacted Microsoft support here in Portugal and I already tried telephone
>>> activation and System Restore as specified in the troubleshooting for
>>> activation, with no luck. After contacting Microsoft support again they told
>>> me to post here in the newsgroups to try to find a solution, otherwise they
>>> would have to bill me for telephone support.
>>>
>>> So, what do I do next?
>>> Thanks in advance for any help given.
>>>
>>> Kind regards,
>>> Paulo Ribeiro

The people who build your computer are responsible for support but I would
try phone activation again and this time talk to a real person there (not
support) and explain to them what has happened. They should be able to help
you and there is no charge.
--
Paul


"paulo" wrote:

> Thanks for your reply Paul. However, there's no manufacturer in the sense of
> say HP or IBM. It's an OEM computer, so I doubt they can help me.
> Is there anything else I can do?
>
> Kind regards,
> Paulo Ribeiro
>
> "PaulB" wrote:
>
> > I would contact the manufacturer of your computer to resolve this issue.
> > --
> > Paul
> >
> >
> > "paulo" wrote:
> >
> > > Hello,
> > >
> > > I bought a computer last year with an OEM version of Windows Vista Ultimate
> > > x64.
> > > I needed an additional 4GB of RAM and I was having problems with the
> > > computer not booting up. After posting in the memory modules manufacturer's
> > > forum they told me to alter some parameters in the BIOS regarding memory
> > > timings. After some experimentation, the computer would not even post to
> > > BIOS, so I decided to clear CMOS.
> > >
> > > Now, every time I boot into Windows, it asks me to activate and if I
> > > activate it, it tells me the license is already assigned to another computer.
> > > I contacted Microsoft support here in Portugal and I already tried telephone
> > > activation and System Restore as specified in the troubleshooting for
> > > activation, with no luck. After contacting Microsoft support again they told
> > > me to post here in the newsgroups to try to find a solution, otherwise they
> > > would have to bill me for telephone support.
> > >
> > > So, what do I do next?
> > > Thanks in advance for any help given.
> > >
> > > Kind regards,
> > > Paulo Ribeiro

You can reactivate your Windows Vista installation by performing the
following:

1. Click on the Start button and in the Start Search box type in:

slui.exe 4

2. Press the Enter key on your keyboard.

3. Select your Country.

4. Follow the instructions for phone activation (no charge).

NOTE: When you call that number, you will first hear an Automated Voice.
If the Automated Voice gives you an option to talk to a
Live Activation Rep, select that option. If not, do not enter any
numbers. This should force the Automated Voice to transfer you to
a Live Activation Rep. Trying to activate thru the Automated Voice will
not work, in your case, only thru the Live Activation Rep
will your activation be successful.





paulo wrote:
> Hello,
>
> I bought a computer last year with an OEM version of Windows Vista Ultimate
> x64.
> I needed an additional 4GB of RAM and I was having problems with the
> computer not booting up. After posting in the memory modules manufacturer's
> forum they told me to alter some parameters in the BIOS regarding memory
> timings. After some experimentation, the computer would not even post to
> BIOS, so I decided to clear CMOS.
>
> Now, every time I boot into Windows, it asks me to activate and if I
> activate it, it tells me the license is already assigned to another computer.
> I contacted Microsoft support here in Portugal and I already tried telephone
> activation and System Restore as specified in the troubleshooting for
> activation, with no luck. After contacting Microsoft support again they told
> me to post here in the newsgroups to try to find a solution, otherwise they
> would have to bill me for telephone support.
>
> So, what do I do next?
> Thanks in advance for any help given.
>
> Kind regards,
> Paulo Ribeiro

Thanks again Paul!

I've talked for the second time today with the autorization line. They
couldn't solve my problem so they transfered me to support desk again, which
is telling me that I can only get technical help here in the newsgroups for
free. Otherwise, only by paying 60 euros to have someone contact me...
Is there any possibility that I get a solution here on the newsgroups?

Kind regards,
Paulo Ribeiro

"PaulB" wrote:

> The people who build your computer are responsible for support but I would
> try phone activation again and this time talk to a real person there (not
> support) and explain to them what has happened. They should be able to help
> you and there is no charge.
> --
> Paul
>
>
> "paulo" wrote:
>
> > Thanks for your reply Paul. However, there's no manufacturer in the sense of
> > say HP or IBM. It's an OEM computer, so I doubt they can help me.
> > Is there anything else I can do?
> >
> > Kind regards,
> > Paulo Ribeiro
> >
> > "PaulB" wrote:
> >
> > > I would contact the manufacturer of your computer to resolve this issue.
> > > --
> > > Paul
> > >
> > >
> > > "paulo" wrote:
> > >
> > > > Hello,
> > > >
> > > > I bought a computer last year with an OEM version of Windows Vista Ultimate
> > > > x64.
> > > > I needed an additional 4GB of RAM and I was having problems with the
> > > > computer not booting up. After posting in the memory modules manufacturer's
> > > > forum they told me to alter some parameters in the BIOS regarding memory
> > > > timings. After some experimentation, the computer would not even post to
> > > > BIOS, so I decided to clear CMOS.
> > > >
> > > > Now, every time I boot into Windows, it asks me to activate and if I
> > > > activate it, it tells me the license is already assigned to another computer.
> > > > I contacted Microsoft support here in Portugal and I already tried telephone
> > > > activation and System Restore as specified in the troubleshooting for
> > > > activation, with no luck. After contacting Microsoft support again they told
> > > > me to post here in the newsgroups to try to find a solution, otherwise they
> > > > would have to bill me for telephone support.
> > > >
> > > > So, what do I do next?
> > > > Thanks in advance for any help given.
> > > >
> > > > Kind regards,
> > > > Paulo Ribeiro

The reason for this is that your version of Vista 64 is an OEM and the original
Activation is tied to the computer that you did it on the first time. When you
changed things with the Memory Modules and the BIOS it is then reading as another
computer and it will not let you do it.
As others told you the only option is to call the manufacturer of your computer and
settle this issue with them hopefully or return everything to factory settings with
your memory and Bios

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"paulo" <> wrote in message
news:59F8C642-D544-42DB-86F7-...
> Hello,
>
> I bought a computer last year with an OEM version of Windows Vista Ultimate
> x64.
> I needed an additional 4GB of RAM and I was having problems with the
> computer not booting up. After posting in the memory modules manufacturer's
> forum they told me to alter some parameters in the BIOS regarding memory
> timings. After some experimentation, the computer would not even post to
> BIOS, so I decided to clear CMOS.
>
> Now, every time I boot into Windows, it asks me to activate and if I
> activate it, it tells me the license is already assigned to another computer.
> I contacted Microsoft support here in Portugal and I already tried telephone
> activation and System Restore as specified in the troubleshooting for
> activation, with no luck. After contacting Microsoft support again they told
> me to post here in the newsgroups to try to find a solution, otherwise they
> would have to bill me for telephone support.
>
> So, what do I do next?
> Thanks in advance for any help given.
>
> Kind regards,
> Paulo Ribeiro

Did you even read the OP?

--

Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375


"Leroy" <> wrote in message
news:...
> You can reactivate your Windows Vista installation by performing the
> following:
>
> 1. Click on the Start button and in the Start Search box type in:
>
> slui.exe 4
>
> 2. Press the Enter key on your keyboard.
>
> 3. Select your Country.
>
> 4. Follow the instructions for phone activation (no charge).
>
> NOTE: When you call that number, you will first hear an Automated Voice.
> If the Automated Voice gives you an option to talk to a
> Live Activation Rep, select that option. If not, do not enter any numbers.
> This should force the Automated Voice to transfer you to
> a Live Activation Rep. Trying to activate thru the Automated Voice will
> not work, in your case, only thru the Live Activation Rep
> will your activation be successful.
>
>
>
>
>
> paulo wrote:
>> Hello,
>>
>> I bought a computer last year with an OEM version of Windows Vista
>> Ultimate x64.
>> I needed an additional 4GB of RAM and I was having problems with the
>> computer not booting up. After posting in the memory modules
>> manufacturer's forum they told me to alter some parameters in the BIOS
>> regarding memory timings. After some experimentation, the computer would
>> not even post to BIOS, so I decided to clear CMOS.
>>
>> Now, every time I boot into Windows, it asks me to activate and if I
>> activate it, it tells me the license is already assigned to another
>> computer. I contacted Microsoft support here in Portugal and I already
>> tried telephone activation and System Restore as specified in the
>> troubleshooting for activation, with no luck. After contacting Microsoft
>> support again they told me to post here in the newsgroups to try to find
>> a solution, otherwise they would have to bill me for telephone support.
>>
>> So, what do I do next?
>> Thanks in advance for any help given.
>>
>> Kind regards,
>> Paulo Ribeiro

You need to talk to the people that built your computer, they are required
to support your OEM license.

--

Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375


"paulo" <> wrote in message
news:20392ACE-35E2-40B4-A099-...
> Thanks again Paul!
>
> I've talked for the second time today with the autorization line. They
> couldn't solve my problem so they transfered me to support desk again,
> which
> is telling me that I can only get technical help here in the newsgroups
> for
> free. Otherwise, only by paying 60 euros to have someone contact me...
> Is there any possibility that I get a solution here on the newsgroups?
>
> Kind regards,
> Paulo Ribeiro
>
> "PaulB" wrote:
>
>> The people who build your computer are responsible for support but I
>> would
>> try phone activation again and this time talk to a real person there (not
>> support) and explain to them what has happened. They should be able to
>> help
>> you and there is no charge.
>> --
>> Paul
>>
>>
>> "paulo" wrote:
>>
>> > Thanks for your reply Paul. However, there's no manufacturer in the
>> > sense of
>> > say HP or IBM. It's an OEM computer, so I doubt they can help me.
>> > Is there anything else I can do?
>> >
>> > Kind regards,
>> > Paulo Ribeiro
>> >
>> > "PaulB" wrote:
>> >
>> > > I would contact the manufacturer of your computer to resolve this
>> > > issue.
>> > > --
>> > > Paul
>> > >
>> > >
>> > > "paulo" wrote:
>> > >
>> > > > Hello,
>> > > >
>> > > > I bought a computer last year with an OEM version of Windows Vista
>> > > > Ultimate
>> > > > x64.
>> > > > I needed an additional 4GB of RAM and I was having problems with
>> > > > the
>> > > > computer not booting up. After posting in the memory modules
>> > > > manufacturer's
>> > > > forum they told me to alter some parameters in the BIOS regarding
>> > > > memory
>> > > > timings. After some experimentation, the computer would not even
>> > > > post to
>> > > > BIOS, so I decided to clear CMOS.
>> > > >
>> > > > Now, every time I boot into Windows, it asks me to activate and if
>> > > > I
>> > > > activate it, it tells me the license is already assigned to another
>> > > > computer.
>> > > > I contacted Microsoft support here in Portugal and I already tried
>> > > > telephone
>> > > > activation and System Restore as specified in the troubleshooting
>> > > > for
>> > > > activation, with no luck. After contacting Microsoft support again
>> > > > they told
>> > > > me to post here in the newsgroups to try to find a solution,
>> > > > otherwise they
>> > > > would have to bill me for telephone support.
>> > > >
>> > > > So, what do I do next?
>> > > > Thanks in advance for any help given.
>> > > >
>> > > > Kind regards,
>> > > > Paulo Ribeiro