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problem after windows update

 
 
alireza
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      11-11-2009
I have updated my windows. after installing updates I am not able to play any
mp3 or video file. I have tried windows media player,jet audio and power dvd
but these softwares don't work.
I tried system restore but it doesn't solve this problem.
any one help me please.
 
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Shenan Stanley
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      11-11-2009
alireza wrote:
> I have updated my windows. after installing updates I am not able
> to play any mp3 or video file. I have tried windows media
> player,jet audio and power dvd but these softwares don't work.
> I tried system restore but it doesn't solve this problem.
> any one help me please.


Why did you go straight to "System Restore"? And do you mean the Windows
function of "System Restore" or some third-party OEM "restore my computer"
restore?

Next time - maybe even now - uninstall the individual updates that were
installed first - reboot - see if your problem is resolved.

In any case - you have left out one of the more important bits of
information: Operating System you are using.

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post _both_ in response to this message
verbatim. ;-)

That matters. One could tell you to go into the "Control Panel" and
find/select "Add or Remove Programs" and when that window comes up, ensure
the "Show Updates" checkbox is checked; however, if you have Windows Vista
or Windows 7 and *not* Windows XP - those instructions will confuse you.
Giving the above information should be done even when posting in a group
with the name of the Operating System it is supposedly centered around in
the title (this one is not - just "Windows Update".)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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