problem with application 'Help' pull-down menu function

Hi,

I have only recently installed 'Windows Vista Business' onto my PC. It
seems to work well in all respects except one (for the moment).

When I attempt to access 'Help' from any pull-down menu that needs to
obtain information from the Internet (and all of those I've tried so far
seem to), a warning message appears stating that 'Internet Explorer cannot
download / from Windows'.

Although I have Internet Explorer operational on my PC, I actually use
'Firefox'. Is there a setting somewhere that I need to activate? I realise
that an obvious first step would be to un-install 'Firefox'. However, I
thought I'd ask here first for any advice.

Many thanks,

Bob

Bob;614787 Wrote:
> Hi,
>
> I have only recently installed 'Windows Vista Business' onto my PC. It
> seems to work well in all respects except one (for the moment).
>
> When I attempt to access 'Help' from any pull-down menu that needs to
> obtain information from the Internet (and all of those I've tried so
> far
> seem to), a warning message appears stating that 'Internet Explorer
> cannot
> download / from Windows'.
>
> Although I have Internet Explorer operational on my PC, I actually use
> 'Firefox'. Is there a setting somewhere that I need to activate? I
> realise
> that an obvious first step would be to un-install 'Firefox'. However, I
> thought I'd ask here first for any advice.
>
> Many thanks,
>
> Bob

Hi Bob,

Option Two should be able to help you here.

http://www.vistax64.com/tutorials/87...ort-vista.html

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*

"Brink" <> wrote in message
news:...
>
> Bob;614787 Wrote:
>> Hi,
>>
>> I have only recently installed 'Windows Vista Business' onto my PC. It
>> seems to work well in all respects except one (for the moment).
>>
>> When I attempt to access 'Help' from any pull-down menu that needs to
>> obtain information from the Internet (and all of those I've tried so
>> far
>> seem to), a warning message appears stating that 'Internet Explorer
>> cannot
>> download / from Windows'.
>>
>> Although I have Internet Explorer operational on my PC, I actually use
>> 'Firefox'. Is there a setting somewhere that I need to activate? I
>> realise
>> that an obvious first step would be to un-install 'Firefox'. However, I
>> thought I'd ask here first for any advice.
>>
>> Many thanks,
>>
>> Bob
>
> Hi Bob,
>
> Option Two should be able to help you here.
>
> http://www.vistax64.com/tutorials/87...ort-vista.html
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*

Thanks a lot. That seems to have solved the problem. However, I don't know
whether there wasa temporary problem with the website but the link on
'Option 2' seemed to hang on download. I then went to the link at the top of
the page. This gave a further description of the error and a working fix
download. This worked, so thanks again.

Bob

Bob;614953 Wrote:
> "Brink" <> wrote in message
> news:...> > >
> > >
> > > Bob;614787 Wrote:
> > >
> > > Hi Bob,
> > >
> > > Option Two should be able to help you here.
> > >
> > > http://www.vistax64.com/tutorials/87...ort-vista.html
> > >
> > > Shawn
> > >
> > >
> > > --
> > > Brink
> > >
> > > *There are no dumb questions, just the people that do not ask them.*
> > > '*Vista Forums*'
> > > (http://www.vistax64.com/index.php?referrerid=2980)
> > > *Please post feedback to help others.* > >
>
> Thanks a lot. That seems to have solved the problem. However, I don't
> know
> whether there wasa temporary problem with the website but the link on
> 'Option 2' seemed to hang on download. I then went to the link at the
> top of
> the page. This gave a further description of the error and a working
> fix
> download. This worked, so thanks again.
>
> Bob

Your welcome Bob. It may have been caused by Firefox somehow if it was
made the default browser. Glad to hear it is working again for you.

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask them.*
'*Vista Forums*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*