Problem with audio when videoconferencing

I purchased 2 Windows Life Cam VX-3000s, one for myself and one for my
parents. Both are set up and configured to use Windows Live Messenger.
Whenever we try to connect a video call, there is no problem with the video
and always a problem with the audio. Either one side cannot hear at all or
there is badly garbled sound on one or both ends.

I have been unable to locate any useful troubleshooting information (please
don't refer me to WiLMa!). Suggestions?

Greetings,

You and your contact might try turning off the QoS Packet Scheduler. To do so, click Start,
then click the Control Panel. If you're in category view click Network and Internet
connections then click Network Connections. Right click your network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"DrData99" <> wrote in message
news:41958C5B-E4E9-46CD-8494-...
>I purchased 2 Windows Life Cam VX-3000s, one for myself and one for my
> parents. Both are set up and configured to use Windows Live Messenger.
> Whenever we try to connect a video call, there is no problem with the video
> and always a problem with the audio. Either one side cannot hear at all or
> there is badly garbled sound on one or both ends.
>
> I have been unable to locate any useful troubleshooting information (please
> don't refer me to WiLMa!). Suggestions?