Problem connecting to internet after Vista Windows update

I just had 8 updates to my windows Vista Today...not I can not connecto the
internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
what is creating this problem??? Better yet, how do I get reconnected to the
Internet. (I was online earlier today before the updates loaded.) (I use
Time warner Cable modem).

(cross-post added to Vista Networking)
"Dave" <> wrote in message
news:E8C684B6-A623-4AD1-AD33-...
>I just had 8 updates to my windows Vista Today...not I can not connecto the
> internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
> what is creating this problem??? Better yet, how do I get reconnected to the
> Internet. (I was online earlier today before the updates loaded.) (I use
> Time warner Cable modem).


Try this troubleshooter

<title>How to troubleshoot network connectivity problems in Internet Explorer</title>
http://support.microsoft.com/kb/936211

Also since that article was written a special case which is often overlooked
has recently been added. Note that iexplore.exe can be regarded as being
just the most common example of a more general problem the article implies.

<title>Error message after you install a Windows Internet Explorer 7 update
from Windows Update or from Microsoft Update: &quot;Webpage cannot be
displayed&quot;</title>
http://support.microsoft.com/?kbid=942818


BTW since your problem symptoms are occurring for more than one app
and since I do not use your OS I am cross-posting this to a newsgroup
which specializes in Networking for your OS.


HTH

Robert Aldwinckle
---

(cross-post added to Vista Networking)
"Dave" <> wrote in message
news:E8C684B6-A623-4AD1-AD33-...
>I just had 8 updates to my windows Vista Today...not I can not connecto the
> internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
> what is creating this problem??? Better yet, how do I get reconnected to the
> Internet. (I was online earlier today before the updates loaded.) (I use
> Time warner Cable modem).


Try this troubleshooter

<title>How to troubleshoot network connectivity problems in Internet Explorer</title>
http://support.microsoft.com/kb/936211

Also since that article was written a special case which is often overlooked
has recently been added. Note that iexplore.exe can be regarded as being
just the most common example of a more general problem the article implies.

<title>Error message after you install a Windows Internet Explorer 7 update
from Windows Update or from Microsoft Update: &quot;Webpage cannot be
displayed&quot;</title>
http://support.microsoft.com/?kbid=942818


BTW since your problem symptoms are occurring for more than one app
and since I do not use your OS I am cross-posting this to a newsgroup
which specializes in Networking for your OS.


HTH

Robert Aldwinckle
---

Hi Robert,

Can I refer people to my post 'Updating Windows Vista' in the newsgroup
'Windows Update' (dated 10/10/2007). This post gives references to other
posts of mine which give instructions on solving their problems. Obviously,
this method will only work for systems running Vista.
Dwarf

"Robert Aldwinckle" wrote:

> (cross-post added to Vista Networking)
> "Dave" <> wrote in message
> news:E8C684B6-A623-4AD1-AD33-...
> >I just had 8 updates to my windows Vista Today...not I can not connecto the
> > internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
> > what is creating this problem??? Better yet, how do I get reconnected to the
> > Internet. (I was online earlier today before the updates loaded.) (I use
> > Time warner Cable modem).
>
>
> Try this troubleshooter
>
> <title>How to troubleshoot network connectivity problems in Internet Explorer</title>
> http://support.microsoft.com/kb/936211
>
> Also since that article was written a special case which is often overlooked
> has recently been added. Note that iexplore.exe can be regarded as being
> just the most common example of a more general problem the article implies.
>
> <title>Error message after you install a Windows Internet Explorer 7 update
> from Windows Update or from Microsoft Update: "Webpage cannot be
> displayed"</title>
> http://support.microsoft.com/?kbid=942818
>
>
> BTW since your problem symptoms are occurring for more than one app
> and since I do not use your OS I am cross-posting this to a newsgroup
> which specializes in Networking for your OS.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

Try the following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
[or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
(make sure Show Updates box is checked at top right) and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Dave wrote:
> I just had 8 updates to my windows Vista Today...not I can not connecto
> the
> internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
> what is creating this problem??? Better yet, how do I get reconnected to
> the Internet. (I was online earlier today before the updates loaded.) (I
> use Time warner Cable modem).

Followed this step-by-step and it worked perfectly. Thank you for such a good
answer to a vexing problem.

"PA Bear" wrote:

> Error message after you install a Windows Internet Explorer 7 update from
> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> http://support.microsoft.com/kb/942818
>
> Try the following:
>
> 1. Disable your anti-virus application, any real-time protection provided by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: If you're running ZA Free firewall, you may need to uninstall it instead
> of disabling it. You're "working without a net" now: Don't to ANYTHING else
> online (e.g., browsing; reading email; chatting) except #4 below until your
> anti-virus application has been re-enabled!
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
> [or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
> (make sure Show Updates box is checked at top right) and reboot.
>
> 3. Re-do #1 above.
>
> 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> Dave wrote:
> > I just had 8 updates to my windows Vista Today...not I can not connecto
> > the
> > internet via AOL, nor Windows Internet Explorer. Does anyone have any idea
> > what is creating this problem??? Better yet, how do I get reconnected to
> > the Internet. (I was online earlier today before the updates loaded.) (I
> > use Time warner Cable modem).
>
>

You're most welcome, Rob, and thanks very much for your feedback.
--
~PA Bear

Rob R wrote:
> Followed this step-by-step and it worked perfectly. Thank you for such a
> good answer to a vexing problem.
>
> "PA Bear" wrote:
>
>> Error message after you install a Windows Internet Explorer 7 update from
>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
>> http://support.microsoft.com/kb/942818
>>
>> Try the following:
>>
>> 1. Disable your anti-virus application, any real-time protection provided
>> by an anti-spyware application (except for Windows Defender; includes
>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party firewall AND enable the Windows Firewall.
>>
>> NB: If you're running ZA Free firewall, you may need to uninstall it
>> instead of disabling it. You're "working without a net" now: Don't to
>> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
>> below until your anti-virus application has been re-enabled!
>>
>> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
>> [or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
>> (make sure Show Updates box is checked at top right) and reboot.
>>
>> 3. Re-do #1 above.
>>
>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
>> Updates offered. If "Root Certificates" update is listed in the Optional
>> Updates category, you might install it, too, to take full advantage of
>> IE7's additional security.
>>
>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>> applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> Dave wrote:
>>> I just had 8 updates to my windows Vista Today...not I can not connecto
>>> the
>>> internet via AOL, nor Windows Internet Explorer. Does anyone have any
>>> idea
>>> what is creating this problem??? Better yet, how do I get reconnected
>>> to
>>> the Internet. (I was online earlier today before the updates loaded.)
>>> (I
>>> use Time warner Cable modem).

Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
worked. There seems to be a conflict with Norton Anti-virus and this
critical update. I installed McAfee after the problem and have no further
problems. Each time I updated or installed KB939653 and NAV IE7.0 will not
work.

"PA Bear" wrote:

> You're most welcome, Rob, and thanks very much for your feedback.
> --
> ~PA Bear
>
> Rob R wrote:
> > Followed this step-by-step and it worked perfectly. Thank you for such a
> > good answer to a vexing problem.
> >
> > "PA Bear" wrote:
> >
> >> Error message after you install a Windows Internet Explorer 7 update from
> >> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> >> http://support.microsoft.com/kb/942818
> >>
> >> Try the following:
> >>
> >> 1. Disable your anti-virus application, any real-time protection provided
> >> by an anti-spyware application (except for Windows Defender; includes
> >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> >> third-party firewall AND enable the Windows Firewall.
> >>
> >> NB: If you're running ZA Free firewall, you may need to uninstall it
> >> instead of disabling it. You're "working without a net" now: Don't to
> >> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
> >> below until your anti-virus application has been re-enabled!
> >>
> >> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB939653)"
> >> [or "Security Update for Windows XP (KB939653)"] via Add/Remove Programs
> >> (make sure Show Updates box is checked at top right) and reboot.
> >>
> >> 3. Re-do #1 above.
> >>
> >> 4. Go to http://windowsupdate.microsoft.com and install any Critical
> >> Updates offered. If "Root Certificates" update is listed in the Optional
> >> Updates category, you might install it, too, to take full advantage of
> >> IE7's additional security.
> >>
> >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >> applicable, disable the Windows Firewall and enable your third-party
> >> firewall.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.org/
> >>
> >> Dave wrote:
> >>> I just had 8 updates to my windows Vista Today...not I can not connecto
> >>> the
> >>> internet via AOL, nor Windows Internet Explorer. Does anyone have any
> >>> idea
> >>> what is creating this problem??? Better yet, how do I get reconnected
> >>> to
> >>> the Internet. (I was online earlier today before the updates loaded.)
> >>> (I
> >>> use Time warner Cable modem).
>
>