Problem with Dell printer after installation of Vista SP2 (printer prints an extra page)

Hi everyone,

Just installed Vista SP2.
Everything seems to work OK except for my Dell 1720 printer. It now prints
an extra page before the actual document to be printed.
There are just a few spurious characters printed at the top of this unwanted
page. The following "proper" pages are OK.

I have, so it seems, the lastest driver available.

any clue ? any thing I should check or try ?

Many thanks in advance for your kind help.
with best regards,
Daniel

Did you clear the printer's internal buffer in case the spurious data is
stuck there?

Otherwise, try uninstalling, rebooting, then reinstalling the printer
driver. After uninstalling follow the manufacturer's instructions for
installing the driver from scratch.

"Daniel" <> wrote in message
news:99A1D217-DFE4-4294-BD19-...
> Hi everyone,
>
> Just installed Vista SP2.
> Everything seems to work OK except for my Dell 1720 printer. It now prints
> an extra page before the actual document to be printed.
> There are just a few spurious characters printed at the top of this
> unwanted page. The following "proper" pages are OK.
>
> I have, so it seems, the lastest driver available.
>
> any clue ? any thing I should check or try ?
>
> Many thanks in advance for your kind help.
> with best regards,
> Daniel
>
>
>

Hello RalfG,

Many thanks for your message.

I did what you suggested, meaning uninstalling, rebooting then reinstalling
the printer driver & Dell software, to no avail.

I then I decided to remove the associated software, w/o uninstalling the
driver, and, as far as I can see, it seems to work.

However, now I have no means to know the status of the printer (e.g. toner
low).

many thanks for your kind help.
Best regards,
Daniel



"RalfG" <> a écrit dans le message de
news:17C96B81-292B-45FB-B2AA-...
> Did you clear the printer's internal buffer in case the spurious data is
> stuck there?
>
> Otherwise, try uninstalling, rebooting, then reinstalling the printer
> driver. After uninstalling follow the manufacturer's instructions for
> installing the driver from scratch.
>
> "Daniel" <> wrote in message
> news:99A1D217-DFE4-4294-BD19-...
>> Hi everyone,
>>
>> Just installed Vista SP2.
>> Everything seems to work OK except for my Dell 1720 printer. It now
>> prints an extra page before the actual document to be printed.
>> There are just a few spurious characters printed at the top of this
>> unwanted page. The following "proper" pages are OK.
>>
>> I have, so it seems, the lastest driver available.
>>
>> any clue ? any thing I should check or try ?
>>
>> Many thanks in advance for your kind help.
>> with best regards,
>> Daniel
>>
>>
>>
>
>
>

But have you gone online to Dell's website to see if they have a driver
update? If they haven't, they will surely need to have one soon.

"Daniel" wrote:

> Hello RalfG,
>
> Many thanks for your message.
>
> I did what you suggested, meaning uninstalling, rebooting then reinstalling
> the printer driver & Dell software, to no avail.
>
> I then I decided to remove the associated software, w/o uninstalling the
> driver, and, as far as I can see, it seems to work.
>
> However, now I have no means to know the status of the printer (e.g. toner
> low).
>
> many thanks for your kind help.
> Best regards,
> Daniel
>
>
>
> "RalfG" <> a crit dans le message de
> news:17C96B81-292B-45FB-B2AA-...
> > Did you clear the printer's internal buffer in case the spurious data is
> > stuck there?
> >
> > Otherwise, try uninstalling, rebooting, then reinstalling the printer
> > driver. After uninstalling follow the manufacturer's instructions for
> > installing the driver from scratch.
> >
> > "Daniel" <> wrote in message
> > news:99A1D217-DFE4-4294-BD19-...
> >> Hi everyone,
> >>
> >> Just installed Vista SP2.
> >> Everything seems to work OK except for my Dell 1720 printer. It now
> >> prints an extra page before the actual document to be printed.
> >> There are just a few spurious characters printed at the top of this
> >> unwanted page. The following "proper" pages are OK.
> >>
> >> I have, so it seems, the lastest driver available.
> >>
> >> any clue ? any thing I should check or try ?
> >>
> >> Many thanks in advance for your kind help.
> >> with best regards,
> >> Daniel
> >>
> >>
> >>
> >
> >
> >
>

On Mon, 1 Jun 2009 12:39:52 +0200, "Daniel" <>
wrote:

>Hi everyone,
>
>Just installed Vista SP2.
>Everything seems to work OK except for my Dell 1720 printer. It now prints
>an extra page before the actual document to be printed.
>There are just a few spurious characters printed at the top of this unwanted
>page. The following "proper" pages are OK.
>
>I have, so it seems, the lastest driver available.
>
>any clue ? any thing I should check or try ?
>
>Many thanks in advance for your kind help.
>with best regards,
>Daniel
>
>

Were you printing as in "fax" mode ; first page is usually the "cover"
page .

About the only thing I can think of at this point is that you get the
download version of the printer software from Dell and install it using the
'run as administrator" option from the explorer context menu.


"Daniel" <> wrote in message
news:5859817D-7DB5-442B-A2B0-...
> Hello RalfG,
>
> Many thanks for your message.
>
> I did what you suggested, meaning uninstalling, rebooting then
> reinstalling the printer driver & Dell software, to no avail.
>
> I then I decided to remove the associated software, w/o uninstalling the
> driver, and, as far as I can see, it seems to work.
>
> However, now I have no means to know the status of the printer (e.g.
> toner low).
>
> many thanks for your kind help.
> Best regards,
> Daniel
>
>
>
> "RalfG" <> a écrit dans le message de
> news:17C96B81-292B-45FB-B2AA-...
>> Did you clear the printer's internal buffer in case the spurious data is
>> stuck there?
>>
>> Otherwise, try uninstalling, rebooting, then reinstalling the printer
>> driver. After uninstalling follow the manufacturer's instructions for
>> installing the driver from scratch.
>>
>> "Daniel" <> wrote in message
>> news:99A1D217-DFE4-4294-BD19-...
>>> Hi everyone,
>>>
>>> Just installed Vista SP2.
>>> Everything seems to work OK except for my Dell 1720 printer. It now
>>> prints an extra page before the actual document to be printed.
>>> There are just a few spurious characters printed at the top of this
>>> unwanted page. The following "proper" pages are OK.
>>>
>>> I have, so it seems, the lastest driver available.
>>>
>>> any clue ? any thing I should check or try ?
>>>
>>> Many thanks in advance for your kind help.
>>> with best regards,
>>> Daniel
>>>
>>>
>>>
>>
>>
>>
>

It could be because he uses US Letter size paper, with the printer
set for metric size A4.


"RalfG" <> a écrit dans le message de
news:B1926998-032A-4983-9192-...
> About the only thing I can think of at this point is that you get the
> download version of the printer software from Dell and install it using
> the 'run as administrator" option from the explorer context menu.
>
>
> "Daniel" <> wrote in message
> news:5859817D-7DB5-442B-A2B0-...
>> Hello RalfG,
>>
>> Many thanks for your message.
>>
>> I did what you suggested, meaning uninstalling, rebooting then
>> reinstalling the printer driver & Dell software, to no avail.
>>
>> I then I decided to remove the associated software, w/o uninstalling the
>> driver, and, as far as I can see, it seems to work.
>>
>> However, now I have no means to know the status of the printer (e.g.
>> toner low).
>>
>> many thanks for your kind help.
>> Best regards,
>> Daniel
>>
>>
>>
>> "RalfG" <> a écrit dans le message de
>> news:17C96B81-292B-45FB-B2AA-...
>>> Did you clear the printer's internal buffer in case the spurious data is
>>> stuck there?
>>>
>>> Otherwise, try uninstalling, rebooting, then reinstalling the printer
>>> driver. After uninstalling follow the manufacturer's instructions for
>>> installing the driver from scratch.
>>>
>>> "Daniel" <> wrote in message
>>> news:99A1D217-DFE4-4294-BD19-...
>>>> Hi everyone,
>>>>
>>>> Just installed Vista SP2.
>>>> Everything seems to work OK except for my Dell 1720 printer. It now
>>>> prints an extra page before the actual document to be printed.
>>>> There are just a few spurious characters printed at the top of this
>>>> unwanted page. The following "proper" pages are OK.
>>>>
>>>> I have, so it seems, the lastest driver available.
>>>>
>>>> any clue ? any thing I should check or try ?
>>>>
>>>> Many thanks in advance for your kind help.
>>>> with best regards,
>>>> Daniel
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>
>
>

-Problem with Dell printer after installation of Vista SP2- (-printer
prints- *...* except for my -Dell- 1720 -printer-. It now -prints- an
-extra page- before the actual *.*


--
monishakoirala

'lesbians' (http://www.porno-arena.com/lesbian.shtml) 'Fulltiltpoker
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Posted via http://www.vistaheads.com

Jim,

If you were satisfied with Windows Vista SP2 and haven't yet heard much
about Windows 7 check out Microsoft Springboard. There are several
changes and improvements between Windows Vista and Windows 7 including
enhanced peformance, increased security, and more. For more information
head on over to Microsoft Springboard now.

http://tinyurl.com/832nco

Jessica
Microsoft TechNet / Springboard
v-


--
JessicaD

This is obviously a problem with Dell 1720 working on Service Pack 2 because I just installed sp2 a few days ago and ran into the same problem. I have tried legal paper, letter paper, uninstall re install, latest driver Still having the same problem. I will now try to uninstall the extra software as suggested by the original poster.