Problem with Disc cleanup

Hi people, just hoping someone can help. Basically in the last few days i
have tried to run disc clean up but when i do a box comes up saying that it
has encountered a problem & needs to close. I have run a virus scan & got rid
of viruses, i have used Spybot & got rid of oter stuff aswell as lavasoft
adware. After i did all this i tried again to use disc cleanup but still have
the same problem. Can someone help please

djwired wrote:
> Hi people, just hoping someone can help. Basically in the last few days i
> have tried to run disc clean up but when i do a box comes up saying that it
> has encountered a problem & needs to close. I have run a virus scan & got rid
> of viruses, i have used Spybot & got rid of oter stuff aswell as lavasoft
> adware. After i did all this i tried again to use disc cleanup but still have
> the same problem. Can someone help please
>

Try using Crap Cleaner, http://www.ccleaner.com/ It does a much better
job than disk cleanup.

Alias

Your infection may have left a corrupted file in the temp folder which will
cause cleanup to fail, see http://support.microsoft.com/kb/823302 for the fix
for this.

Another, albeit rare failure cause can be a "dirty volume" where there are
errors on the hard drive. To address this run checkdisk with repair on the
hard drive. If you aren't familiar open my computer and right click on the
hard drive and select properties. Click the tools tab and click the check now
button in error checking - I usually use both options listed on checkdisk,
answer yes when it prompts to run on restart.

Lastly it is possible that you either have some remaining infection(s) that
your malware removal programs aren't detecting or that your previous
infections may have corrupted that part of the windows system files where
disk cleanup resides. There are several good forums around that offer
infection removal assistance with free hijack this analysis and other
services. If you have system file damage you may be able to correct this by
doing a system restore, back up your personal files prior to performing this
just to be safe and pick a restore point that is hopefully before you were
infected. In case some infections are reinstalled during the restore process
run all your removal scans immediately after the restore.

Charlie


"Alias" wrote

> djwired wrote:
> > Hi people, just hoping someone can help. Basically in the last few days i
> > have tried to run disc clean up but when i do a box comes up saying that it
> > has encountered a problem & needs to close. I have run a virus scan & got rid
> > of viruses, i have used Spybot & got rid of oter stuff aswell as lavasoft
> > adware. After i did all this i tried again to use disc cleanup but still have
> > the same problem. Can someone help please
> >
>
> Try using Crap Cleaner, http://www.ccleaner.com/ It does a much better
> job than disk cleanup.
>
> Alias
>