problem downloading MSXML 4.0 SP2 Security Update(KB927978)

Trying to install Windows Update for past 2 months but keep getting
the following error message:
Could not open HKey_Local_Machine\Software\Classes\Msxml2.DOM Document.
4.0\CSLID Verify you have sufficient access to that key. Can
anyone help?

If you are confident in editing the registry then reset the Permissions
on that subkey so that Administrator and System both have Full Control
and Read perms.

Or, you could try this ... download KB927978 from here and SAVE it:
http://www.microsoft.com/downloads/d...B-6F18FE6921D4

Close the browser and ANY other open programs. If ANY printing has been
done suggest you reboot the system now.

Double click msxml4-KB927978-enu.exe and choose REMOVE
Once the operation is finished, reboot if prompted to
If not prompted to or after the reboot, double click
msxml4-KB927978-enu.exe again and choose INSTALL
Reboot if prompted to.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Gailx wrote:

> Trying to install Windows Update for past 2 months but keep getting
> the following error message:
> Could not open HKey_Local_Machine\Software\Classes\Msxml2.DOM Document.
> 4.0\CSLID Verify you have sufficient access to that key. Can
> anyone help?
>

I had the same problem with downloading KB927978, for about 2 weeks. I followed your advice about downloading, saving, removing, and reinstalling and, it seems to have solved the problem and relieved my annoyance.

Thanks.

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