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problem getting correct realtek driver for toshiba laptop

 
 
David
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      03-20-2008
In preparation for SP1, I tried to update the realtek driver (high
definition) for my Toshiba. While I CAN install the 1.89 driver from
realtek, I lose functionality, like headphone output and am missing the
Realtek HD Audio Manager in control panel. I remember somewhat this
same issue last year when tracking down a distortion problem--the
drivers from Realtek don't provide the proper support for this laptop.
Anyone run across this and know of a solution?

The Toshiba site still has the much earlier driver package from last
year, and that's what I reinstalled in order to get back full
functionality. The MS site shows that the version I have is not
compatible with SP1, so at some point I will need to load a compatible
sound driver.

Dave
 
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Brink
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      03-20-2008

David;653809 Wrote:
> In preparation for SP1, I tried to update the realtek driver (high
> definition) for my Toshiba. While I CAN install the 1.89 driver from
> realtek, I lose functionality, like headphone output and am missing the
> Realtek HD Audio Manager in control panel. I remember somewhat this
> same issue last year when tracking down a distortion problem--the
> drivers from Realtek don't provide the proper support for this laptop.
> Anyone run across this and know of a solution?
>
> The Toshiba site still has the much earlier driver package from last
> year, and that's what I reinstalled in order to get back full
> functionality. The MS site shows that the version I have is not
> compatible with SP1, so at some point I will need to load a compatible
> sound driver.
>
> Dave


Hi Dave,

For the Realtek audio drivers, you will need to install them twice for
the 1.89 driver version. Once to uninstall the previous driver version,
then a second time to install the new driver version. A restart will be
required after each install. Before you install the driver again, verify
the driver version in Device Manager after the restart to see if it is
the current driver installed. If it is you will not need to install the
driver a second time.

When the driver installation is complete, you will need to set your
audio settings again in the Realtek HD Audio Manager in the Control
Panel (Classic View).

See:

http://www.vistax64.com/sound-audio/...er-update.html

Hope this helps you,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*
 
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David
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      03-20-2008
Brink wrote:
> David;653809 Wrote:
>
>> In preparation for SP1, I tried to update the realtek driver (high
>> definition) for my Toshiba. While I CAN install the 1.89 driver from
>> realtek, I lose functionality, like headphone output and am missing the
>> Realtek HD Audio Manager in control panel. I remember somewhat this
>> same issue last year when tracking down a distortion problem--the
>> drivers from Realtek don't provide the proper support for this laptop.
>> Anyone run across this and know of a solution?
>>
>> The Toshiba site still has the much earlier driver package from last
>> year, and that's what I reinstalled in order to get back full
>> functionality. The MS site shows that the version I have is not
>> compatible with SP1, so at some point I will need to load a compatible
>> sound driver.
>>
>> Dave
>>

>
> Hi Dave,
>
> For the Realtek audio drivers, you will need to install them twice for
> the 1.89 driver version. Once to uninstall the previous driver version,
> then a second time to install the new driver version. A restart will be
> required after each install. Before you install the driver again, verify
> the driver version in Device Manager after the restart to see if it is
> the current driver installed. If it is you will not need to install the
> driver a second time.
>
> When the driver installation is complete, you will need to set your
> audio settings again in the Realtek HD Audio Manager in the Control
> Panel (Classic View).
>
> See:
>
> http://www.vistax64.com/sound-audio/...er-update.html
>
> Hope this helps you,
> Shawn
>
>
>

I installed them 2 times (with a reboot in between) and no joy. Decided
to try another reboot and another install, and like they say, "third
time is the charm". The HD item returned to control panel, and along
with it, the headphone jack outputs audio now. thanks for the tip! Now
SP1 shows up in Windows Update.


dave
 
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Nil
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      03-20-2008
On 19 Mar 2008, David <> wrote in
microsoft.public.windows.vista.general:

> The Toshiba site still has the much earlier driver package from
> last year, and that's what I reinstalled in order to get back
> full functionality. The MS site shows that the version I have is
> not compatible with SP1, so at some point I will need to load a
> compatible sound driver.


What's not compatible about the old driver? The one I have from Toshiba
is labeled ver. 6.0.1.5406, dated 4/25/07. I installed SP1 and it
didn't complain, and the laptop's audio system seems to be working just
as it always has.
 
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Brink
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      03-20-2008

David;653917 Wrote:
> Brink wrote:> > >
> > > David;653809 Wrote:
> > >
> > >
> > > Hi Dave,
> > >
> > > For the Realtek audio drivers, you will need to install them twice

> > for
> > > the 1.89 driver version. Once to uninstall the previous driver

> > version,
> > > then a second time to install the new driver version. A restart will

> > be
> > > required after each install. Before you install the driver again,

> > verify
> > > the driver version in Device Manager after the restart to see if it

> > is
> > > the current driver installed. If it is you will not need to install

> > the
> > > driver a second time.
> > >
> > > When the driver installation is complete, you will need to set your
> > > audio settings again in the Realtek HD Audio Manager in the Control
> > > Panel (Classic View).
> > >
> > > See:
> > >
> > >

> > http://www.vistax64.com/sound-audio/...er-update.html
> > >
> > > Hope this helps you,
> > > Shawn
> > >
> > >
> > > > >

> I installed them 2 times (with a reboot in between) and no joy.
> Decided
> to try another reboot and another install, and like they say, "third
> time is the charm". The HD item returned to control panel, and along
> with it, the headphone jack outputs audio now. thanks for the tip!
> Now
> SP1 shows up in Windows Update.
>
>
> dave


Dave, I'm glad to hear that you got it installed now. Thank you for the
feedback.

Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*'
(http://www.vistax64.com/index.php?referrerid=2980)
*Please post feedback to help others.*
 
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David
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      03-20-2008

> Dave, I'm glad to hear that you got it installed now. Thank you for the
> feedback.
>
> Shawn
>
>
>

Shawn, thank YOU for once again helping me out! Your informative posts
on this forum have been a godsend!

Dave
 
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David
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      03-20-2008
Nil wrote:
> On 19 Mar 2008, David <> wrote in
> microsoft.public.windows.vista.general:
>
>
>> The Toshiba site still has the much earlier driver package from
>> last year, and that's what I reinstalled in order to get back
>> full functionality. The MS site shows that the version I have is
>> not compatible with SP1, so at some point I will need to load a
>> compatible sound driver.
>>

>
> What's not compatible about the old driver? The one I have from Toshiba
> is labeled ver. 6.0.1.5406, dated 4/25/07. I installed SP1 and it
> didn't complain, and the laptop's audio system seems to be working just
> as it always has.
>

I wish I could shed some light on it, but I methodically worked on the 3
driver issues separately, and found that SP1 didn't show up until all 3
were updated (UPEK, Intel video, and Realtek audio). At least version
of realtek doesn't create the awful distortion my laptop was plagued
with last summer. It wasn't until about 3 versions later, from
Realtek, that the distortion cleared up. When I bought my Toshiba in
the late spring, sound was ok. Along the way an update goofed it up big
time and there was no solution for me until Realtek went through several
iterations.

Dave
 
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Nil
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Posts: n/a

 
      03-20-2008
On 20 Mar 2008, David <> wrote in
microsoft.public.windows.vista.general:

> I wish I could shed some light on it, but I methodically worked on
> the 3 driver issues separately, and found that SP1 didn't show up
> until all 3 were updated (UPEK, Intel video, and Realtek audio).
> At least version of realtek doesn't create the awful distortion my
> laptop was plagued with last summer. It wasn't until about 3
> versions later, from Realtek, that the distortion cleared up.
> When I bought my Toshiba in the late spring, sound was ok. Along
> the way an update goofed it up big time and there was no solution
> for me until Realtek went through several iterations.


I wonder why Toshiba hasn't updated their drivers in so long?

I always thought the sound on this laptop was thin and anemic, though
not necessarily distorted. I blamed it on the tiny speakers. I don't
look to a laptop for good sound, anyway. But I updated the audio
drivers from the realtek site as described in this thread, and it
sounds better to me, now, so maybe the old drivers were hampering it.

I downloaded the big standalone SP1 file, not from Windows Update, so
maybe that's while there was no complaint. The service pack installed
over and kept the old drivers and they were still working afterward.

Maybe I'll update the other drivers from the peripheral manufacturer's
sites, and not depend on Toshiba for drivers any more.
 
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