Problem installation IE 8 with WSUS on Windows XP SP2 clients

Dear,

I try to install IE 8 through WSUS on Windows XP SP2 clients, but without
success, is the error in the log file the cause?
00:00.515: ERROR: Couldn't read value: 'LIPPackage' from [Version] section
in update.inf

00:00.000:
================================================== ==================

00:00.125: Started: 2009/09/10 (Y/M/D) 14:52:38.075 (local)

00:00.140: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)

00:00.156: Command line: f:\8accc5038729beaaae0194\update\iesetup.exe
/wu-silent

00:00.187: INFO: Checking version for
f:\8accc5038729beaaae0194\update\iesetup.exe: 8.0.6001.18702

00:00.296: INFO: Acquired Package Installer Mutex

00:00.312: INFO: Operating System: Windows Workstation: 5.1.2600 (Service
Pack 2)

00:00.515: ERROR: Couldn't read value: 'LIPPackage' from [Version] section
in update.inf

00:00.531: INFO: Checking Prerequisites

00:00.562: INFO: Checking version for C:\WINDOWS\system32\msctf.dll:
5.1.2600.2180

00:00.578: INFO: Prerequisites Satisfied: No

00:00.640: INFO: Checking version for C:\Program Files\Internet
Explorer\iexplore.exe: 7.0.6000.16876

00:00.671: INFO: C:\Program Files\Internet Explorer\iexplore.exe version:
7.0.6000.16876

00:00.687: INFO: Checking if iexplore.exe's current version is between
8.0.6001.0...

00:00.718: INFO: ...and 8.1.0.0...

00:00.734: INFO: Maximum version on which to run IEAK branding is:
8.1.0.0...

00:00.750: INFO: iexplore.exe version check success. Install can proceed.

00:00.781: INFO: Checking version for C:\Program Files\Internet
Explorer\iexplore.exe: 7.0.6000.16876

00:00.796: INFO: Checking version for C:\WINDOWS\system32\mshtml.dll:
7.0.6000.16890

00:00.828: INFO: Checking version for C:\WINDOWS\system32\wininet.dll:
7.0.6000.16876

00:00.906: INFO: EULA not shown in passive or quiet mode.

00:00.937: INFO: Skip directly to Options page.

00:01.000: INFO: |PreInstall >>> CPageProgress:lgProc: Exiting
Phase PH_NONE

00:01.015: INFO: |PreInstall >>> CPageProgress::_ChangeState:
Original Phase: 0

00:01.031: INFO: |Initialize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 1

00:01.062: INFO: |Initialize >>>
>[BEGIN]------------------------------

00:01.078: INFO: |Initialize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 1

00:01.093: INFO: |Initialize >>> SKIP[FALSE]>>Looking for skip
clauses

00:01.125: INFO: |Initialize >>> SKIP[FALSE]>>Result: RUNNING This
Phase

00:01.140: INFO: |Initialize >>> Calculating bytes needed to install.

00:01.171: INFO: |Initialize >>> Diskspace Required: 151918308

00:01.187: INFO: |Initialize >>> Diskspace Available to user:
26173431808

00:01.265: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize:
CoCreateInstance.CLSID_UpdateSession: HResult 0x00000000

00:01.296: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize:
PutClientApplicationID: HResult 0x00000000

00:01.312: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize:
CreateUpdateSearcher: HResult 0x00000000

00:01.343: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize:
CreateUpdateDownloader: HResult 0x00000000

00:01.359: INFO: WindowsUpdate>>CWindowsUpdateMgr::Initialize:
CreateUpdateInstaller: HResult 0x00000000

00:01.375: INFO: WindowsUpdate>>WindowsUpdateMgr::Initialize: State
Change: SS_INITIALIZED.

00:01.406: INFO: |Initialize >>> CStateInitialize::OnInitialize:
Windows Update Manager Initialization Result: 0x00000000

00:01.421: INFO: |Initialize >>> CInstallationState::_ExitState:
Preparing to Leave State.

00:01.437: INFO: |Initialize >>> CInstallationState::_ExitState:
Setting Progress 100.

00:01.468: INFO: |Initialize >>> CInstallationState::_SetProgress:
Post Set Progress Message Succeeded.

00:01.484: INFO: |Initialize >>> CInstallationState::_ExitState:
Posting Exit Phase Message.

00:01.500: INFO: |Initialize >>> CInstallationState::_ExitState:
Post Exit Phase Message Succeeded.

00:01.531: INFO: |Initialize >>> CPageProgress:lgProc: Received
WM_PR_SETPROGRESS, 64, 0

00:01.546: INFO: |Initialize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 1

00:01.578: INFO: |Initialize >>> CPageProgress:lgProc: Received
WM_PR_EXITPHASE, 0, 0

00:01.593: INFO: |Initialize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 1

00:01.609: INFO: |Initialize >>>
<[END]--------------------------------

00:01.625: INFO: |Initialize >>> CPageProgress::_ChangeState:
Original Phase: 1

00:01.656: INFO: |Uninstall Prev. >>>
>[BEGIN]------------------------------

00:01.671: INFO: |Uninstall Prev. >>> CPageProgress::_UpdateDisplay:
Actual Phase: 2

00:01.687: INFO: |Uninstall Prev. >>> SKIP[FALSE]>>Looking for skip
clauses

00:01.718: INFO: |Uninstall Prev. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()

00:01.734: INFO: |Uninstall Prev. >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->AreWeDoingUninstall()

00:01.750: INFO: |Uninstall Prev. >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase

00:01.781: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState:
Preparing to Leave State.

00:01.796: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState:
Setting Progress 100.

00:01.812: INFO: |Uninstall Prev. >>> CInstallationState::_SetProgress:
Post Set Progress Message Succeeded.

00:01.843: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState:
Posting Exit Phase Message.

00:01.859: INFO: |Uninstall Prev. >>> CInstallationState::_ExitState:
Post Exit Phase Message Succeeded.

00:01.875: INFO: |Uninstall Prev. >>> CPageProgress:lgProc: Received
WM_PR_SETPROGRESS, 64, 0

00:01.906: INFO: |Uninstall Prev. >>> CPageProgress::_UpdateDisplay:
Actual Phase: 2

00:01.921: INFO: |Uninstall Prev. >>> CPageProgress:lgProc: Received
WM_PR_EXITPHASE, 0, 0

00:01.937: INFO: |Uninstall Prev. >>> CPageProgress::_UpdateDisplay:
Actual Phase: 2

00:01.968: INFO: |Uninstall Prev. >>>
<[END]--------------------------------

00:01.984: INFO: |Uninstall Prev. >>> CPageProgress::_ChangeState:
Original Phase: 2

00:02.000: INFO: |WU Download >>>
>[BEGIN]------------------------------

00:06.609: INFO: |Inst. Post-Upd. >>>
>[BEGIN]------------------------------

00:06.625: INFO: |Inst. Post-Upd. >>> CPageProgress::_UpdateDisplay:
Actual Phase: 10

00:06.656: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>>Looking for skip
clauses

00:06.671: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()

00:06.687: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !g_pApp->GetState()->GetOptShouldUpdate()

00:06.718: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallIE()

00:06.734: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetResultPostIEUpdateState()!=WU_COULD_DOWNLOAD

00:06.750: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING

00:06.781: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->AreWeDoingUninstall()

00:06.796: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetPrerequisiteSatisfied()

00:06.812: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase

00:06.843: INFO: |Inst. Post-Upd. >>> CInstallationState::_ExitState:
Preparing to Leave State.

00:06.859: INFO: |Inst. Post-Upd. >>> CInstallationState::_ExitState:
Setting Progress 100.

00:06.875: INFO: |Inst. Post-Upd. >>> CInstallationState::_SetProgress:
Post Set Progress Message Succeeded.

00:06.906: INFO: |Inst. Post-Upd. >>> CInstallationState::_ExitState:
Posting Exit Phase Message.

00:06.921: INFO: |Inst. Post-Upd. >>> CInstallationState::_ExitState:
Post Exit Phase Message Succeeded.

00:06.937: INFO: |Inst. Post-Upd. >>> CPageProgress:lgProc: Received
WM_PR_SETPROGRESS, 64, 0

00:06.968: INFO: |Inst. Post-Upd. >>> CPageProgress::_UpdateDisplay:
Actual Phase: 10

00:06.984: INFO: |Inst. Post-Upd. >>> CPageProgress:lgProc: Received
WM_PR_EXITPHASE, 0, 0

00:07.000: INFO: Setting Windows Update Registry Keys:
LookingForUpdates=0x00 - ForcePostUpdateDownload=0x00 -
ForcePostUpdateInstall=0x00

00:07.031: INFO: |Inst. Post-Upd. >>> CPageProgress::_UpdateDisplay:
Actual Phase: 10

00:07.046: INFO: |Inst. Post-Upd. >>>
<[END]--------------------------------

00:07.062: INFO: |Inst. Post-Upd. >>> CPageProgress::_ChangeState:
Original Phase: 10

00:07.093: INFO: |IEAK After IEUPD >>>
>[BEGIN]------------------------------

00:07.109: INFO: |IEAK After IEUPD >>> CPageProgress::_UpdateDisplay:
Actual Phase: 11

00:07.125: INFO: |IEAK After IEUPD >>> SKIP[FALSE]>>Looking for skip
clauses

00:07.156: INFO: |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()

00:07.171: INFO: |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE

00:07.187: INFO: |IEAK After IEUPD >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->AreWeDoingUninstall()

00:07.218: INFO: |IEAK After IEUPD >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetPrerequisiteSatisfied()

00:07.312: INFO: |IEAK After IEUPD >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase

00:07.328: INFO: |IEAK After IEUPD >>> CInstallationState::_ExitState:
Preparing to Leave State.

00:07.359: INFO: |IEAK After IEUPD >>> CInstallationState::_ExitState:
Setting Progress 100.

00:07.375: INFO: |IEAK After IEUPD >>> CInstallationState::_SetProgress:
Post Set Progress Message Succeeded.

00:07.406: INFO: |IEAK After IEUPD >>> CInstallationState::_ExitState:
Posting Exit Phase Message.

00:07.421: INFO: |IEAK After IEUPD >>> CInstallationState::_ExitState:
Post Exit Phase Message Succeeded.

00:07.437: INFO: |IEAK After IEUPD >>> CPageProgress:lgProc: Received
WM_PR_SETPROGRESS, 64, 0

00:07.453: INFO: |IEAK After IEUPD >>> CPageProgress::_UpdateDisplay:
Actual Phase: 11

00:07.484: INFO: |IEAK After IEUPD >>> CPageProgress:lgProc: Received
WM_PR_EXITPHASE, 0, 0

00:07.500: INFO: |IEAK After IEUPD >>> CPageProgress::_UpdateDisplay:
Actual Phase: 11

00:07.531: INFO: |IEAK After IEUPD >>>
<[END]--------------------------------

00:07.562: INFO: |IEAK After IEUPD >>> CPageProgress::_ChangeState:
Original Phase: 11

00:07.609: INFO: |IEAK Finalize >>>
>[BEGIN]------------------------------

00:07.625: INFO: |IEAK Finalize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 12

00:07.640: INFO: |IEAK Finalize >>> SKIP[FALSE]>>Looking for skip
clauses

00:07.671: INFO: |IEAK Finalize >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()

00:07.687: INFO: |IEAK Finalize >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_NONE

00:07.703: INFO: |IEAK Finalize >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->AreWeDoingUninstall()

00:07.734: INFO: |IEAK Finalize >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetPrerequisiteSatisfied()

00:07.750: INFO: |IEAK Finalize >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase

00:07.765: INFO: |IEAK Finalize >>> CInstallationState::_ExitState:
Preparing to Leave State.

00:07.796: INFO: |IEAK Finalize >>> CInstallationState::_ExitState:
Setting Progress 100.

00:07.812: INFO: |IEAK Finalize >>> CInstallationState::_SetProgress:
Post Set Progress Message Succeeded.

00:07.828: INFO: |IEAK Finalize >>> CInstallationState::_ExitState:
Posting Exit Phase Message.

00:07.859: INFO: |IEAK Finalize >>> CInstallationState::_ExitState:
Post Exit Phase Message Succeeded.

00:07.875: INFO: |IEAK Finalize >>> CPageProgress:lgProc: Received
WM_PR_SETPROGRESS, 64, 0

00:07.890: INFO: |IEAK Finalize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 12

00:07.921: INFO: |IEAK Finalize >>> CPageProgress:lgProc: Received
WM_PR_EXITPHASE, 0, 0

00:07.937: INFO: |IEAK Finalize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 12

00:07.953: INFO: |IEAK Finalize >>>
<[END]--------------------------------

00:07.984: INFO: |IEAK Finalize >>> CPageProgress::_ChangeState:
Original Phase: 12

00:08.000: INFO: |Finalize >>>
>[BEGIN]------------------------------

00:08.015: INFO: |Finalize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 13

00:08.046: INFO: |Finalize >>> SKIP[FALSE]>>Looking for skip
clauses

00:08.062: INFO: |Finalize >>> SKIP[FALSE]>>Result: RUNNING This
Phase

00:08.078: INFO: |Finalize >>> CInstallationState::_ExitState:
Preparing to Leave State.

00:08.109: INFO: |Finalize >>> CInstallationState::_ExitState:
Setting Progress 100.

00:08.125: INFO: |Finalize >>> CInstallationState::_SetProgress:
Post Set Progress Message Succeeded.

00:08.140: INFO: |Finalize >>> CInstallationState::_ExitState:
Posting Exit Phase Message.

00:08.171: INFO: |Finalize >>> CInstallationState::_ExitState:
Post Exit Phase Message Succeeded.

00:08.187: INFO: |Finalize >>> CPageProgress:lgProc: Received
WM_PR_SETPROGRESS, 64, 0

00:08.203: INFO: |Finalize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 13

00:08.296: INFO: |Finalize >>> CPageProgress:lgProc: Received
WM_PR_EXITPHASE, 0, 0

00:08.328: INFO: |Finalize >>> CPageProgress::_UpdateDisplay:
Actual Phase: 13

00:08.343: INFO: |Finalize >>>
<[END]--------------------------------

00:08.359: INFO: |Finalize >>> CPageProgress::_ChangeState:
Original Phase: 13

00:11.046: INFO: REBOOT: not needed.

00:11.062: INFO: REBOOT: not needed.

00:11.093: INFO: Installer return value: hr=0x00000000

00:11.125: INFO: Setup exit code: 0x00000000.

"KSC" <> wrote in message
news:7ED3D771-6C14-435B-9817-...
> Dear,
>
> I try to install IE 8 through WSUS on Windows XP SP2 clients, but without
> success, is the error in the log file the cause?
> 00:00.515: ERROR: Couldn't read value: 'LIPPackage' from [Version]
> section
> in update.inf

Issues with specific application installation failures (like IE8) probably
are better asked in an application-specific forum.

Have you tried installing IE8 interactively on this machine? Does it install
successfully?
Can you demonstrate that the installation issue only occurs when installed
from WSUS?

Have you verified that IE8 will install on XP SP2 (Frankly, I'm surprised it
even *detected*!)

> 00:00.562: INFO: Checking version for C:\WINDOWS\system32\msctf.dll:
> 5.1.2600.2180
> 00:00.578: INFO: Prerequisites Satisfied: No

Here's one possibility ... the package failed prerequisites --

But apparently not because of XP SP2, as it is a supported platform for
installation
http://www.microsoft.com/windows/int...uirements.aspx

Though that's of interest - given that other Microsoft products can no
longer be upgraded on Windows XP at all because it has expired Mainstream
Support; and certainly =SP2= did that, as well, quite some time ago.

Looking through the entire logfile -- I'm not seeing where the installation
failed. I do see the Error reading from the update.inf file, but that
doesn't seem to have impeded the forward progress of the installation. The
log appears to show IE7 being uninstalled, and post-installation tasks of
the IE8 installation proceeding.

Truly, you probably need to have the =IE8= experts take a look at this
situation.

If you can post the WindowsUpdate.log showing the installation and results,
we might be able to interpret something from that.


--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin