Jen,
See if this helps resolve the issue :
http://v4.windowsupdate.microsoft.com/troubleshoot/
Under : Problem Downloading/Installing a Software (Non-Driver) item
See : " Error 0x80070005 in the Windows Update.log file and
updates fail to install from the site "
NOTE: The Windows Update log for the V5 site is titled :
WindowsUpdate.log . The V4 log has a space between the s and the U.
The V5 log does not.
MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============
Jen wrote:
> So I go to the windows update site, and it tells me i need to install new
> software because of improvements to the site. So I click Install now, it
> downloads fine, copies the files fine, then it gets to regisitring:20%,
> stops, and I get this:
> "[Error number: 0x80070005]
> Windows Update has encountered an error and cannot display the requested
> page. You may find the following resources helpful in resolving the
> problem..."
> Can anyone help me solve this? I can't even get to the part where I want to
> find out I need updates, because the software won't install.