Steve,
You're mowst welcome. I've seen that behavior when installing the
software for my Canon all-in-one, too, but it was in XP. IOW, MSXML 4
was not installed but after installing the all-in-one software, AU
detected that KB927978 was now needed. Not quite sure what to make of
this as an OP who also updated to Vista has stated he has the same issue.
Suggest you attempt to locate msxml4.dll and right click it, choose
Properties, and then Version to see if it needs updating or not.
The file contained in the update is at Version 4.20.9841.0
If the file on the system is the same Version, you could attempt to
reregister it by going to Start > Run > then type in
regsvr32 msxml4.dll
Click OK or press Enter
Frankly, Vista is *not* on the System Requirements OS list on the
download page which I posted the link to. Perhaps that page needs some
editing, eh ? <w>
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Steve wrote:
> MowGreen,
>
> Yes, VS6 was already installed when I upgraded to Vista. There was a
> network printer driver that was installed (Canon MFC 7500 series) that didn't
> come with XP. I got that driver from the CD that came with the printer.
>
> Thanks for your help with this.
>
> Steve
>
> "MowGreen [MVP]" wrote:
>
>
>>Steve,
>>
>>I'm not sure why the update is being offered. Was VS 6 already installed
>>when the system was upgraded to Vista ?
>>AFAIK, the update is offered when a detected file/registry setting needs
>>to be updated. This is the first I've heard of a Vista system being
>>offered KB927978 and KB925672.
>>
>>Was any printer/ all-in-one software installed after upgrading to Vista?
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Steve wrote:
>>
>>
>>>Hi, MowGreen.
>>>
>>>Thanks for the link. Yes, I was prompted to. In fact, it keeps popping up
>>>as critical updates.
>>>
>>>After looking at the link, the only two reasons why I think it's asking me
>>>to do this are:
>>>
>>>1) I upgraded from XP SP2.
>>>2) I have Visual Studio 6 installed.
>>>
>>>Would those have anything to do with that?
>>>
>>>Thanks again.
>>>
>>>"MowGreen [MVP]" wrote:
>>>
>>>
>>>
>>>>Steve,
>>>>
>>>>Were you prompted to install these updates on Vista Business ?
>>>>There should be no need for these updates on Vista according to the
>>>>Operating Systems listed here:
>>>>http://www.microsoft.com/downloads/d...displaylang=en
>>>>
>>>>
>>>>
>>>>>System Requirements
>>>>>
>>>>> * Supported Operating Systems: Windows 2000 Service Pack 4; Windows Server 2003;
>>>>>Windows Server 2003 Service Pack 1; Windows XP Service Pack 2
>>>>
>>>>MowGreen [MVP 2003-2007]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>
>>>>Steve wrote:
>>>>
>>>>
>>>>
>>>>>I'm using Windows Vista Business and when I tried to install the updates, it
>>>>>gave me the error CODE 64C. That's all it says.
>>>>>
>>>>>I've logged in using the domain administrator (Username Administrator) as
>>>>>well as the local administrator (Username Administrator) and it still gives
>>>>>me the errors.
>>>>>
>>>>>Any clues? Thanks.
>>>>
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