Start/Run
Type "winver" ENTER
What exactly does it say?
Is it "Version 5.1 (Build 2600...)"
Try it this way:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html
"Goodie" <> wrote in message
news:E3A291E7-E577-464B-A533-...
> My computer is about 15 months old and came with XP preloaded. I
have had no problems with downloading and installing other updates
from the Windows Update site. It tells me that I can download and
install SP 1. However, when I try the installation, I get the
message:
> 'Windows XP SP 1 is incompatible with this version of Windows. For
more information contact Microsoft.'
> I'm getting nowhere and wonder if anyone can explain this.
> Goodie.