Hello,
Thanks very much for your reply. I tried your suggestion but it still gave
the same response. this is exactly the message it brings on screen.
"Internet explorer has stopped working. Windows can check online for the
solution to the problem.
- Check online for a solution and close the program
- Close the program.
Problem details
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16512
Application Timestamp: 46807103
Fault Module Name: ophookSE2.dll
Fault Module Version: 12.0.0.1
Fault Module Timestamp: 3eba2acd
Exception Code: c0000005
Exception Offset: 00004eef
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
I hope this additional information would help.
Thanks for your concern.
"P. Di Stolfo" wrote:
> Hello,
>
> try starting IE without add-ons: Press Windows-key + R ->iexplore -extoff ->
> Enter . If the errors don't persist, start Internet Explorer normally again
> and go to Tools -> Manage add-ons -> Enable or disable add-ons and disable
> one add-on after the other, until you find which add-on is causing the
> issue.
>
> Does it help?
> Greetings,
> P. Di Stolfo